Responsible for case management, coordination, and support of assigned clients. Engages with clients, completes assessment and service planning activities, ensures linkages to services and resources, advocates for clients and assists with navigation through formal/informal systems. Completes home visits, crisis support, and parent training as needed. Participates in Child and Family Team Meetings and completes all required documentation.
This positions does not have direct reports.
Essential Functions
% of Time
Essential/ Non-essential
Case Management
Attends and participates in all court hearings, CFTMs, treatment team meetings and other child-related meetings
Conducts home visits, face-to-face visits and family visits in accordance with program standards
Completes assessments and develops timely, individualized and comprehensive master service plans for all assigned cases in partnership with relative caregivers and youth
Implements individual service plan goals for the children and families to include linkages to, monitoring of, and advocacy for effective community resources and formal services as well as assisting in the identification, growth and maintenance of informal supports
70%
E1, 2, 3, 4, 5
Coaching/Development
Provide parent training and education classes as needed
Teaches to, coaches and empowers family members and supports positive parenting, problem-solving and self-sufficiency skills
Provides crisis intervention services for children and foster families
Transport children and families, as necessary
Develops and maintains professional working relationships with all necessary community agencies and services in order to fully implement treatment plans
Attends workshops, conferences and/or seminars to enhance professional growth
Completes all required documentation in a timely manner
30%
E1, 2, 3, 4, 5, 6, 7
Requirements
Education & Experience, Knowledge/Understanding
Bachelor’s Degree in social work or related field and one year of experience with youth and families. Clear full three-tier background clearance
Skills
Strong verbal, written, and active listening communication skills including communicating clearly, effectively, tactfully, and patiently with a diverse population
Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others
Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel
Abilities
Ability to apply a strong ethic of care and support throughout the therapeutic experience
Ability to establish and maintain healthy boundaries with the people they help in treatment
Ability to apply strong critical thinking skills
Willingness and ability to embody Childhelp’s core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & Managing
Physical Demands
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
Employees may be exposed to children who may ask inappropriately personal questions, display socially unacceptable personal behaviors, insult your physical appearance, age, sex, and race, use profanity, sexually explicit phrases, exhibit defiance, dishonesty, threats, accusations, and theft, assaultive behaviors and self-destructive behaviors
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
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