Retail Store Manager
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Manages employees and provides oversight of a retail store and sets the standard for providing exceptional customer service while training and motivating staff. Creates a superior shopping experience for customers.
Essential Functions
We're committed to bringing passion and customer focus to the business.
Manages employees and provides oversight of a retail store and sets the standard for providing exceptional customer service while training and motivating staff. Creates a superior shopping experience for customers.
Essential Functions
- Oversees the functions of the store
- Strategizes sales and marketing plans to build revenue opportunities
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Manages store success and operations by scheduling and assigning employees; following up on work results
- Manages store staff job results by recruiting, training, managing, coaching, counseling and disciplining employees; and planning, monitoring, and appraising employee work performance
- Establishes and manages sales targets for the team; creates system for achieving goals
- Allocates budgets and plans the finances of the store
- Evaluates sales reports and customer feedback
- Studies market reports and competitor strategies
- Plans new implementations and ideas to increase footfall of the store
- Controls the store inventory and ensures the maintenance of the standards of goods
- Secures merchandise by implementing security systems and measures
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Self-motivated, self-starter with ability to generate desired outcomes with little supervision
- Keen understanding of the importance of Customer Service – these are keystones of the Peter Millar experience and the retail environment we serve
- Excellent PR skills
- Positive attitude, great enthusiasm and superior work flexibility
- Ability to thoroughly analyze and take action on specific sales reporting
- Effective verbal and written communication skills
- Ability to stand/stoop/bend/walk 8-10 hours during shift
- Ability to lift up to 20 pounds periodically
- Bachelor’s degree or equivalent in related field from an accredited institution
- Proficient with Microsoft Office including Word, Excel, PowerPoint, etc.
- At least 5 years’ experience in retail management, buying or merchandising
- Proven track record of selling and building relationships with clients
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Retail Apparel and Fashion
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