This is an opportunity for a Senior Community Manager to lead all operations for two Class A residential rental properties including all marketing, property management, and financial aspects of a thriving apartment community based in the Princeton, NJ area. The successful Senior Community Manager meets company goals and achieves results through personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting, and compliance with all applicable laws and company policies.
About The Company
Our client is a regional real estate company that develops, builds, markets, and invests in a diversified range of real estate.
Role And Responsibilities
T The Senior Community Manager will be expected to spend time between both communities as needs dictate. The Senior Community Manager will direct the Resident and Leasing Manager as to where they should office in general, but also to have them spend time at each community as needs dictate.
Marketing & Leasing
Meet or exceed income and occupancy goals
Develop and implement marketing strategies
Assist in marketing, showing, and leasing of apartments
Implement and monitor online, print, and social media marketing strategies/sites
Actively recruit prospective residents
Conduct comparable market surveys to understand competitive apartment communities
Review and supervise the preparation of leases
Review and approve all rental applications within 24 hours
Inspect all vacant units at least once a week
Take responsibility for all marketing efforts, including running advertisements, training staff, and ensuring up-to-date advertising
Maintain organized vacant folders with lease information and ensure a well-maintained office
Continuously improve and maintain the property's curb appeal
Engage in corporate, business, and community outreach to enhance traffic and leasing
Maintenance
Regularly inspect the property with the Maintenance Supervisor to ensure a superior community appearance
Delegate maintenance work to team members or vendors and notify the direct supervisor of major maintenance problems
Handle all details of move-ins and move-outs, ensuring acceptable unit conditions
Supervise outside contractors working on the property in collaboration with the Maintenance Supervisor
Ensure grounds are consistently clean and free of debris
Analyze maintenance operations for cost reduction opportunities
Evaluate ways to improve the quality, efficiency, and economy of services and facilities
Purchase supplies and obtain necessary bids on contract work for review by the Regional Manager
Maintain accurate records regarding preventative maintenance, work orders, inspections, inventories, and safety
Resident Retention
Provide clean, safe, and well-maintained properties for residents
Handle resident requests within 24 hours and communicate any delays
Manage the lease renewal process, including rent increases and lease changes
Promote resident retention daily
Develop and implement community resident programs to enhance a sense of community and retention
Administration & Accounting
Adhere to and enforce company personnel and operating policies
Prepare accurate budgeting and capital budgeting reports and submit them in a timely manner
Collect rent and monitor receivables
Handle delinquent accounts and initiate legal proceedings when necessary
Maintain accurate records of all property transactions
Purchase necessary office supplies and maintain an organized office
Document budget expenditures and stay within budget figures
Manage on-site debit card for "petty cash" and conduct monthly reconciliations
Collect all monies from the property
Continuously increase income and minimize operational costs
Supervisory Responsibilities
May manage one subordinate supervisor who supervises others in the Maintenance Department. Directly supervises all office and leasing personnel and the Assistant Community Manager, if applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Qualifications
Education and/or Experience: bachelor’s degree (B.A.) from a four-year College or university; or three to five years of related experience and/or training; or equivalent combination of education and experience
Ability to read, interpret, and communicate documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write memos, letters, and reports
Ability to respond to complaints or inquiries from employees, residents, prospects, and vendors
Ability to calculate figures and amounts such as discounts, interest, commissions, and proportions
Ability to solve practical problems by considering courses of action within the framework of existing policies, principles, and standards
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and deal with issues or problems by identifying relevant information and developing solutions through analysis and planning
Proficiency in spreadsheet software, word processing software, and property management software
Certificates, Licenses, Registrations
Property Manager License and/or Real Estate License required as per state and local laws
ARM, CAM, CAPS, MPM, RMP desired but not necessary
Compensation
$105,000 - $115,000
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management, Other, and Project Management
Industries
Real Estate Agents and Brokers, Real Estate, and Leasing Residential Real Estate
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