Senior Manager, Insights

About Harvest

Harvest is an industry-leading software company building tools that help businesses thrive. We believe companies succeed by using their time intentionally, and our products support our customers by helping them plan, track, and understand their teams' time.

Harvest was created in 2006 by two small business owners who were looking for a way to manage and grow their web design agency in New York City. What started as a solution for their own company has since evolved into a business intelligence platform embraced by thousands of professional services firms across the world who share the same drive to grow thriving, sustainable businesses.

Harvest is an independent, profitable company. We don't have investors, shareholders, or a board of directors. Instead, our main drive is to serve the needs of our customers, so we put them at the forefront of every decision we make.

All of this is made possible by the incredible Harvest team. Our small but mighty workforce sits across 9 countries and 11 time zones, resulting in a rich working environment where diverse perspectives, backgrounds, and opinions inform every discussion and decision. We value self-discipline, scrappiness and a genuine curiosity to learn from one another. Motivated by excellence and collaboration, our people are the engine that fuels our success.

Role Overview

We're seeking a data champion to lead our Insights practice, developing our team, partnering with senior leadership and cross-functional stakeholders to evolve our understanding of our customers, product experience, and business performance. In parallel, the Insights Manager will drive improvements to access, reliability, and clarity of existing reporting, while evolving tools and processes to increase operational effectiveness.

What You'll Do

• Insights Operations
• Analyze and evolve team processes and tools for Insights projects and stakeholder requests with an eye toward improving efficiency and speed
• Lead long-term planning, partnering with stakeholders to identify key initiatives and with the Insights team to organize the work
• Provide day-to-day guidance to the Insights team to ensure high-quality output; provide long-term mentorship and coaching, fostering skills development and career growth for your team
• Work with other internal stakeholders to manage our data and reporting infrastructure, identifying and implementing recommendations for improvements to stability, costs, and accessibility of data
• Harvest Data Governance
• Develop policies, processes, and standards that ensure the quality, integrity, and security of data across the organization to enable teams to work with confidence, knowing that they are leveraging accurate and reliable data to drive strategic initiatives
• Analysis and Research
• Oversee the collection, processing, and analysis of data from multiple sources to extract actionable insights and trends
• Use statistical techniques and advanced analytical tools to uncover patterns, correlations, and opportunities within large datasets
• Develop predictive models and forecasting methodologies to support strategic planning and resource allocation decisions
• Executive Communication
• Prepare and present reports, dashboards, and presentations that communicate key insights and recommendations to senior management in a clear and compelling manner
• Serve as a trusted advisor to executives, offering data-driven perspectives on business opportunities, challenges, and trends

What you'll bring

• 8+ years of experience in working in the field of data science, quantitative analysis, or business intelligence
• 5+ years working in SaaS or Marketplace businesses
• 3+ years of experience in managing other team members in a formal or informal capacity
• Strong experience in SQL and scripting languages (with a preference towards R and/or Python). Experience with dbt and cloud databases is a plus
• Deep technical expertise in data architecture and predictive modeling; machine learning a plus
• Experience initiating and driving projects to completion with minimal guidance
• Demonstrated ability to communicating complex ideas and data stories in clear, succinct, and actionable manner
• Demonstrated experience with, and understanding of, the relationship between data engineering, analytics engineering, and analysis
  
  
  

Benefits

At Harvest, our compensation consists of three main components:

A competitive base pay: The salary for this role is $220,700. We aim to pay at the top of the market (informed by third-party data) for all roles

Individual and company performance bonus plans: We believe in rewarding performance, and Harvesters are eligible to receive an individual and company performance bonus

Competitive benefits, including*:

• 15 days of vacation in your first year, plus company holidays and a week off for winter break; and you'll get an additional two days per year until you reach 20 days
• 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings for you, your spouse, and your dependents
• A yearly budget for your professional learning and development goals
• A 401k plan with a 6% company match after three months with the company
• 16 weeks of paid family leave to all new parents with the option to use it all at once or throughout the baby's first year, as well as a virtual platform providing support across fertility, pregnancy, adoption, and through your first year of parenting
• A charitable giving matching program to support your contributions to your favorite charitable organizations
• And much more
• Some of the benefits described are only available to US-based Harvesters. Benefits information for non-US-based Harvesters will be provided to individuals who interview for those roles
  
  

To apply

Please submit your resume and an optional cover letter.

If you are an individual with a disability and would like to request accommodation as part of the application or recruiting process, please don't hesitate to contact us at recruiting@getharvest.com.