Senior Manager, Partner Relations

Description

The American Diabetes Association is seeking a Senior Manager, Partner Relations, reporting to the National Director of Partner Relations. In this strategic role, this individual will act as ADA’s point person for a portfolio of pharmaceutical and medical device accounts, ensuring healthy and productive relationships. The Senior Manager will execute deliverables that meet contract goals, deepen partner relationships, and drive revenue. The Senior Manager will collaborate closely with partner relations team members as well as other ADA subject matter experts to ensure account needs are met and exceeded.

Responsibilities

• Serve as an account manager, independently leading a portfolio of 10-15 medium size accounts ($250k-750k), propelling them for growth by providing day-to-day relationship management, business development and ongoing support.
• Develop both internal and external relationships to drive collective movement with the ability to build meaningful rapport and connections with people of different backgrounds and cultures.
• Generate new business and diversify the team’s revenue from national accounts, with a focus on six-figure relationships.
• Develop tools such as presentations, pitch decks, case studies, and one-pagers tailored for each account.
• Maintain accurate data in donor management system (CRM) for current and prospective partners.
• Orchestrate internal and external meetings for each account project, bringing together subject matter experts from across the organization and clarifying the role of each in supporting the success of the account. Ensure internal stakeholders understand account priorities.
• Build and deepen relationships?with account executives and other points of contact to identify opportunities for growth, innovation and continued alignment.
• Appropriately assess risk when business decisions are made, demonstrating consideration for ADA's reputation.
• Overnight travel may be required to support accounts, projects and organizational goals.
  
  

Qualifications

The ideal leader for this position is a versatile and dynamic professional who thrives in both internal and external settings. Internally, they excel at building strong, collaborative relationships across departments, navigating diverse teams with ease to align strategies and deliver results. Externally, they are a confident thought leader, capable of articulating the organization's value and driving successful partnerships that make a measurable impact. Always thinking ahead, this leader brings a forward-looking mindset to identify trends, uncover opportunities, and develop innovative approaches that attract and engage new partners. With a balance of strategic vision, creativity, and executional excellence, they will ensure partnerships are not only implemented successfully but also positioned for long-term growth and success.

In addition, your professional skillset includes:

• Bachelor’s degree is required.
• 5-7 years of relevant experience in partnership development, account management, sales enablement and relationship building expertise.
• Excellent verbal and written communication skills as well as presentation skills
• Proficiency in CRM systems and Microsoft Office Suite
• Strong attention to detail
• Ability to work collaboratively in a cross-functional environment, as well as independently.
• Demonstrated ability to be a self-starter, problem solver and a goal-oriented team leader/player.
• Always meets deadlines and can achieve results in a team environment. The ability to manage and oversee projects to successful completion is mandatory.
• Positive, transparent, and engaging personality with a natural skill for developing professional relationships.
• Solid business acumen and experience establishing and building partner relationships.
  
  

WHY WORK HERE

The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture:

• Industry competitive base pay ranging from $84,000 - $92,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards
• Generous Paid Time Off, including holidays, vacation days, personal days and sick days
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings
• Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program
• A company focus on offering mental health programs and work/life balance with most of our employees working remote
• Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions
  
  

Req Number DEV-25-00006

About the Organization The American Diabetes Association (ADA) is a leader in the fight to end diabetes. Our mission is to prevent and cure diabetes and improve the lives of all people affected by diabetes. We provide lifesaving education and resources backed by trusted experts to help people learn how to make life with diabetes easier until the day diabetes is gone for good. Through research, the ADA searches relentlessly for a cure and supports the professionals who provide direct care. Our team is on the ground fighting for those with diabetes who suffer discrimination, health inequity, high health care costs and so much more. Employees of the ADA embrace this mission and vision and keep people living with diabetes at the center of everything we do.

EOE Statement It is the policy of the American Diabetes Association to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.