The Field Supervisor will be in charge of the sell-out performance of L’Occitane group brands (L’Occitane en Provence, Sol de Janeiro, Elemis, Erborian, Melvita) in the Eastern part of North America including Canada and USA and Caribbean (DFS, Dufry, 3Sixty, AerRianta, ….) with key responsibilities to accelerate sell-out development, gain market share, manage, coach and motivate BCs team and deliver Retail Excellence in all key doors.
Job Responsibilities
Sell-Out and Op
Define, implement & follow up quarterly action plan to develop brand sales above the market trends
Manage & control dedicated investment envelop in line with P&L guidelines
Manage sales performance by store to reach the target.
Constantly seek for new business opportunities in TR and/or via Omni channel approach to develop L’Occitane global sales
Initiate & implement Omni channel projects in key areas that will benefit the top POS
Prepare monthly sales reports & analysis with action plan
Management, Supervision / Learning and Development
Responsible of the BC investment to be in line with budget P&L
Recruit, develop, motivate and coach BCs in order to create highly performing & passionate BCs community
Together with store managers, control and optimize BCs schedules to maximize investment efficiency
Ensure BCs motivation through training & coaching support, new protocols and sales techniques adaptation to new customer profile
Deliver & implement the training plan on the assigned perimeter (BCs & other TR stakeholders)
Foster relationship with local markets Training teams and organize regional training initiatives that could benefit our TR BC community
Retail Excellence
Enhance L’Occitane Group Brand Image through visual, merchandising, BCs grooming and POS activities
Be fully responsible for Merchandising Execution planograms per door according to the agreed assortments
Closely work with marketing team to adapt if needed merchandising guidelines to ensure sales development in stores
Prepare and implement the animations in cooperation with the Account Executive and the Operational Marketing team.
Proactively plan promotional calendar for each door
Constantly seek for new business opportunities (extra space or visibility, visuals, promotion events etc.)
Key Performance Indicators
Sell-out results vs targets vs market trends
Ranking & Market share
Investment management
BC performances & profitability
Number & quality of Trainings & coaching
POS Retail excellence check
Requirements
EDUCATION:
Master’s degree in business administration or similar
EXPERIENCE:
3 - 5 years minimum in TR, Wholesale or Retail
Beauty industry experience preferrable
SKILLS:
Great sense of entrepreneurship and negotiation skills
Communication and diplomatic skills
Client-centricity
A result-driven achiever with ambition, motivation
Exemplarity and positive attitude in the everyday business life
Good knowledge of Microsoft Office (Excel and PowerPoint)
Training, coaching, retail management experience is a plus
Fluent in English (oral and written)
PHYSICAL & TRAVEL REQUIREMENTS:
Ability to work in office following hybrid schedule
Up to 40% work related travel
All Applicants
United States Applicants Only:
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Personal Care Product Manufacturing
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