Voip Engineer

Randstad Federal is seeking a VOIP Engineer for a hybrid-position located in Washington, DC. This role is supporting a prestigious federal customer and requires a Active Security Clearance.

Required Experience/Qualifications for the VOIP Engineer:

• Must possess a current, active government clearance of Secret or greater.
• Bachelor’s degree in computer science, Engineering, Business Management, or equivalent.
• 4+ years of experience supporting VOIP and Video Teleconferencing infrastructures
• Experience as a remote worker demonstrating time management and self discipline
• Ability to work in a high-pressure environment, meet deadlines, and simultaneously develop, deploy, and coordinate multiple projects, demonstrable by work history.
• Excellent interpersonal skills and demonstrated ability to work well in a team environment.
• Excellent communication skills – both verbal and written – in the English language.

Responsibilities for the VOIP Engineer:

• Operate, maintain, and perform sustaining engineering for telephone system infrastructure including basic services (operational configuration, engineering and maintenance of analog, digital telephone, and VoIP switching system); and corrective/preventative maintenance of telephone instruments and drops.
• Support existing and future VoIP requirements, including VoIP phones (including physical phones, softphones and WiFi phones), associated call processors, E911 services, and gateway systems.
• Supply VoIP services to on-site and off-site DOC entities which have supportable LAN services and have been approved by the COTR for VoIP services.
• Support the VoIP systems interfaces and provide required programming to facilitate connectivity.
• Provide logging and blocking security services via a telephone firewall. The contractor shall review the logs and make recommendations to identify DOC telecommunications personnel and implement changes and rule-based policies as directed by the COTR.