Your customer's journey with Qtivity: ➡️ Wait to speak with an agent. ➡️ Discover a new city for their next travel. ➡️ Remember your brand. What offering a superior in-queue experience means for you: ➡️ Reduce call abandon rates ➡️ Decrease customer churn ➡️ Boost NPS and CSAT scores ➡️ Improve agent retention Experience the difference with Qtivity. Learn more: https://lnkd.in/grZEjVWp
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Business Development Engineer At AMEC Structural engineer 👷🏽♀️ #Business development #leads#engineering consultant #development#networking
In the world of business, genuine customer love and satisfaction are the strongest endorsements we can receive. When we focus on creating exceptional experiences and building strong relationships, our customers naturally become our most passionate advocates. 💬 Let’s prioritize delivering outstanding value and nurturing these connections. Happy, loyal customers not only drive repeat business but also spread the word far and wide, amplifying our reach beyond what we could achieve alone. How do you ensure your customers become your biggest fans? Share your strategies below! #CustomerExperience #CustomerLoyalty #BusinessGrowth #MarketingStrategy
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January is the perfect time to set the stage for success! Define clear and achievable goals for your small business. Whether it's boosting sales or enhancing customer engagement, outlining your objectives provides direction and motivation. Bring on 2024 💪
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I Am A Passionate Customer Service Professional | Dedicated to Delivering Exceptional Experiences and Resolving Issues with a Smile
🔍 𝗦𝗲𝗮𝗿𝗰𝗵𝗶𝗻𝗴 𝗳𝗼𝗿 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗣𝗮𝘀𝘀𝗶𝗼𝗻𝗮𝘁𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀! 🚀 👋 Hey LinkedIn fam! 🆃🅸🅼🅴 🅵🅾🆁 2024 🆁🅴🅸🅽🆃🆁🅾🅳🆄🅲🆃🅸🅾🅽! I'm Agbo Precious Onyinyechi, your dedicated Customer Service Representative 🤝. My new bio is not just a reflection of my journey but a testament to the passion I bring to ensuring exceptional customer experiences. In the past, I might not have highlighted enough the projects where I streamlined support processes, resulting in a whopping 20% improvement in customer satisfaction. 📈 I've also successfully implemented customer feedback loops that drove product enhancements - a silent achiever in making a difference! 🌐 Here's my 2024 Bio: "𝐏𝐫𝐨𝐯𝐞𝐧 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡 𝐚 𝐜𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐡𝐢𝐠𝐡-𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞." Experienced in driving customer satisfaction through process optimization and product enhancement initiatives. Let's create seamless connections and elevate your customer service game together! 🌟 On a personal note, did you know I'm an avid mountain climber 🧗♂️? Conquering challenges in both my professional and personal life keeps me sharp and ready for any task at hand. If you're ready to elevate your customer service game or need assistance in optimizing your support operations, let's connect! 🚀 I'm here to help you achieve seamless connections and customer delight. Let's chat and explore how together we can make 2024 your year of exceptional customer service! 💬🌟 #ServiceExcellencePro #CustomerService #ConnectingPeople #LetsChat #uniquebrand #20daylinkedinchallengewithhaoma #mystory
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🔹 Question: What are some essential elements to consider when developing an effective Customer Success Strategy? 🔹 We would love to hear your insights and experiences regarding the key elements that contribute to a successful customer success strategy. Share your thoughts on what factors businesses should prioritize in order to maximize customer satisfaction, retention, and long-term success. Let's engage in an enriching discussion and exchange valuable ideas! 💬💡
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Your contact center is a goldmine of untapped potential ⛏️. Discover how to turn your agents into upselling superstars and boost your bottom line. From data-driven insights to effective training, learn the secrets to maximizing revenue and delivering exceptional customer experiences. Read the full article to learn more: https://lnkd.in/gNr7j5ty
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📣 Calling all industry experts! 📣 👉🏼 How do YOU define a successful customer success strategy? 👈🏼 We would love to hear your insights on what makes a customer success strategy effective and how it can drive long-term customer satisfaction. Share your thoughts and experiences in the comments below! 💬 Let's generate a vibrant discussion on customer success strategies and learn from each other's valuable perspectives. 🌟✨
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𝗔 𝗧𝗼𝘂𝗰𝗵 𝗼𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗜𝗻𝘀𝗽𝗶𝗿𝗮𝘁𝗶𝗼𝗻 ✨ Happy Monday everyone! Sharing our founder Gogo’s perspective on #CustomerLoyalty: “Customer Loyalty is when customers invest in building relationships with you.” We believe that customer loyalty goes beyond mere transactions. It’s about fostering a deep trust, connection and mutual investment. When customers choose to invest their time, energy and resources in building relationships with your business, they willingly spread positive word of mouth, refer others and contribute to organic growth! Would you like to know more about your business’s #CustomerLoyaltyScore? Click the link below to uncover your business’s customer loyalty score, and we are here to help you holistically review your business growth priorities and provide proven solutions! 𝗛𝗼𝗹𝗶𝘀𝘁𝗶𝗰 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗦𝗰𝗼𝗿𝗲𝗰𝗮𝗿𝗱:https://lnkd.in/g5DaV_Cu Let’ prioritize customer loyalty to build long-lasting relationship and drive sustainable business success.🌟 Share your thoughts in the comments below! 🗣️❤️ #CustomerLoyalty #BusinessSuccess #CustomerExperience #CustomeService #Communication #Strategy #GogoChengConsulting #TheArtandScienceofClienteling #CustomerLoyaltyScore
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Prioritising your North Star KPI can help you: 👉 Have a better-aligned and focused team 👉 Put customer experience at the centre of your strategy Think of your North Star KPI as something that shows you and your team how every action contributes to the bigger picture, helping you measure the success of your business. 📈 Find out how to identify and create a North Star that will help accelerate your growth in our latest blog. 🔗 Link in our comments.
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