Register Now💡Alkami is bringing you a research-rich online event where Allison Cerra and Jason Dorsey will explore the specific actions, behaviors, and trends that digital banking Americans across generations and employment types have today when it comes to their current digital banking behaviors, as well as expectations for usage and reliance on it in the near future. You’ll Learn… • What impact the rising interest rate environment is having on millennials • Their views on adding new or different personal financial providers • The biggest opportunities for regional and community financial institutions • The role of data to inform and influence personalized banking experiences Registration Link - https://bit.ly/3xE7wL3 #DigitalBanking #Research #Webinar #Banking #FutureOfBanking #Trends
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Discover 5 game-changing strategies for financial institutions to supercharge digital acquisition! From personalized experiences to harnessing data insights, this article by Sandstone Technology offers valuable insights to stay ahead in the digital era. Dive in and revolutionize your approach! #DigitalTransformation #Finance #Innovation
In today's digital age, customers crave seamless and user-friendly banking experiences, a benchmark that many smaller financial institutions struggle to meet. As customer preferences evolve, individuals are exploring a variety of financial institutions to find the perfect fit for their needs. This shift has made customers less loyal to banks that fall short of their expectations. Discover how to enhance your digital acquisition strategies here: https://lnkd.in/eeduxcip #digitalacquisition
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🚀 We're thrilled to launch our latest whitepaper: "Building Next-Gen Primary Banking Relationships" . As the banking landscape evolves, so too must our approach to cultivating primary banking relationships (PBRs). This comprehensive study lays out a blueprint for banks to harness digital innovation and redefine customer engagement strategies. 🌐💡 Key Highlights: - Strategies for leveraging digital channels to enhance PBRs 💻📲 - Insights on achieving a competitive cost-to-income ratio (CIR) 💼📉 - A deep dive into the importance of mobile-first approaches and omnichannel models for engaging today’s customers 📱✨ - An exploration of defining primacy in the modern banking context 🏦🔍 This whitepaper is a must-read for banking executives, strategy professionals, and anyone interested in the future of financial institutions. It's not just about lowering costs but enriching the customer experience and moreover fostering lasting relationships in a digital age. A big thank you 🙏 to our incredible authors: Juan Uribe, Michal Panowicz, Jungkiu (최정규 崔晸圭) Choi, Achim Kaucic, Scott Williams, and Jaimini P.. Download the report here🔗: https://lnkd.in/eX2nj7uT #BankingInnovation #DigitalTransformation #banking #FinancialServices #financialinstitutions
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As we embark on 2024, banks are poised to navigate the new year's challenges. In the latest Inside Payments newsletter, delve into The Financial Brand's article on strategies for engaging the maturing Gen X demographic, embracing sustainability, and meeting evolving consumer expectations. Uncover the pivotal lessons from 2023 regarding digital wallets and credit cards, and learn how tailored rewards, brand loyalty, and superior customer experiences can drive profitability in the year ahead. Stay informed and at the forefront of banking trends. Read More: https://lnkd.in/dVB3ntgT
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Change is not a threat, it's an invitation to live. Customer Service Outsourcing | Digital Transformation | Contact Center Solutions
After a challenging 2023, this customer-focused approach is key to regaining momentum. But creating innovative solutions is just part of the journey. Getting them to the market? Now that's the real deal! It can be a slow and bumpy ride, with a few hiccups along the way. This is where technology steps in. Modern, adaptable digital banking platforms can streamline processes, speed up testing, and offer insights for smarter decision-making. The result? Faster and easier rollout of top-notch solutions. 🏁 What trends are you spotting? Are they hitting the market fast enough? How can we further refine the process? Let's chat! 💬 #SutherlandBFS #FinancialServices #RevenueGrowth
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The integration of advanced technologies not only streamlines internal operations but also paves the way for a more customer-centric approach, where convenience and personalization take center stage. In this blog post, we’ll explore what the future holds for the banking industry in 2024. In 2024, community banks are at the forefront of a digital revolution. Embracing advanced technologies, these banks are set to enhance customer experiences, streamline operations, and provide a more personalized service. https://bit.ly/3O3GDVG #banking2024 #jarrettsvillefederal
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Join us at Banking Transformation Summit and dive deep into the future of customer-centric banking! 🚀 Explore the evolving landscape of personalised banking experiences with our distinguished panellists: 🔹 Helena Forest, Global Head of Solution Design and Commercialization at J.P. Morgan 🔹 Ronelle A., Chief Operating Officer at Recognise Bank 🔹 Sharon Maguire, Chief Operating Officer & Chief Product Officer at Cynergy Bank Plus, more signing up daily! In our panel discussion on 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗕𝗮𝗻𝗸𝗶𝗻𝗴: 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗕𝗲𝘆𝗼𝗻𝗱, we'll unravel key questions shaping the financial sector: 🟢 How is hyper-personalisation reshaping customer experiences in finance? 🟢 What role does an omnichannel approach play in enhancing today's digital customer journeys? 🟢 Can the financial industry uphold ethical standards in AI applications while leveraging customer data? 🟢 How can banks foster meaningful relationships through education and financial literacy initiatives? Don't miss out on this invaluable conversation! Secure your spot now and be part of the banking revolution! (If you work for a bank, you can attend for FREE!) #CX #CustomerExperience #FutureOfFinance #BankingTransformation #SummitSpeakers #BTS24 #BankingTransformationSummit #MoneyNext #Money #FinTech
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💡 Taking value-adding propositions from strategy to execution Don't forget to sign up to our upcoming webinar 'The fall of the one-size-fits-all bank' streaming live on 12 September at 3pm BST / 4pm CST / 10am EDT >> https://shorturl.at/QcXo7 Hear from a senior panel of speakers discuss: 📉 The fall of one-size-fits-all BigTech continues to set new standards for digital excellence... find out how banks are rethinking their approaches to personalisation. 💪 Delivering for customers Explore the most urgent customer needs and pain points driving the next wave of banking. 🚀 The need for speed The move towards seamless and speedy engagement banking: how can banks decrease time to market for new value propositions? Sign up now >> https://shorturl.at/QcXo7 #webinar #banking #payments #banks #bankers #cx #customerexperience #vas #innovation #digital
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Recent statistics underscore the urgency and significance of financial inclusion in retail banking. With 72% of banks strategically prioritizing digital transformation in how financial services are delivered, it also puts the focus on innovation in terms of financial inclusivity by addressing the pain points of underserved communities. Be it 24/7 access to accounts or transcending geographical barriers and traditional banking hours, retail banks need to ensure that no one is left behind in the digital age. https://lnkd.in/g-RSfAVW #MavericSystems #Acceleratenext #Maveric #Retailbanking #Digitaltransformation #Financialservices
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Digital transformation in banking is no longer optional—it's imperative. Banks are slowly disentangling themselves from “legacy” tech, but the process is intricate and demanding. Next-frontier functionalities, including hyper-personalization and user-centric design, require an overhaul of invisible plumbing at record speeds. As a banking leader, how can you regain control and drive this transformation? By bringing vision and intent to the digital transformation journey. Here’s what you need to know: 1️⃣ Anticipate your customers’ future needs and make relevant recommendations. Customers now expect experiences as personalized as those offered by Netflix and Spotify. 2️⃣ Real-time data integration is essential. Legacy systems hinder a holistic view of customer activity, limiting actionable insights. 3️⃣ Trust grows when banks offer products precisely when needed. Hyper-personalization demonstrates to customers that their needs are your priority. 4️⃣ Tailored services simplify regulatory compliance By demonstrating fair, customer-focused decision-making. 5️⃣ Data-driven insights accelerate product development. Rapid simulation enables swift, impactful innovation. Join our Core Banking Product Director, Sophie Tollet, and Product Manager, George Broom, as they explore the future of hyper-personalization in banking. Watch the full webinar here: https://lnkd.in/dsgcb-H4. 🎧 #digitaltransformation #bankinginnovation #customerexperience #hyperpersonalization #corebanking #neocore
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🚀 Elevate Your Banking Experience: Hyper-Personalization Unleashed! 🌐 Ever wished your bank understood your needs as well as Netflix does? The era of one-size-fits-all is over! 🎬☕ In the digital age, customer expectations are soaring, and banks need to catch the hyper-personalization wave to stay ahead. 🌊 🔍 Dive into our whitepaper exploring the power of hyper-personalization in banking! Uncover benefits, tackle challenges, and discover best practices for seamless implementation. 📈 According to Forrester Consulting, over half of decision-makers believe hyper-personalization is crucial for elevating customer engagement, loyalty, and reputation. It's not just a strategy; it's a game-changer! 🔄 🔐 Unlocking Hyper-Personalization: What to Expect 🌐💡 Tailored Experiences Data-Driven Insights Real-time Recommendations 🔗 Ready to revolutionize your approach? Discover key use cases for hyper-personalization in banking! 🚀 #BankingInnovation #HyperPersonalization #DigitalTransformation #CustomerExperience #CIOInsights #FintechRevolution #DataDrivenDecisions
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