Amiseq Intelligent Automation’s Post

Learn how Tricentis stays ahead of the curve with innovative AI strategies for enhancing customer support. Check out our blog now! 🤖 #Innovation #CustomerSupport #Tricentis

Our survey of U.S. consumers from November 2020 reveals that more than 84% of people who have interacted with a contact center expect some form of follow up or follow through. Given the volume of calls and the commitments made during each interaction, tracking and fulfilling each of these promises accurately and as timely as possible is a monumental effort when done manually. Why Wait? #automate

Like winning the Big Game, real wins come from strategic plays. 🏈 https://bit.ly/3SpYYxy Discover how #automation and #AI are reshaping strategic business outcomes beyond just cost savings in this insightful blog by Vijai Shankar, VP – Product Marketing at #Uniphore.

The time to enable AI is now. Learn how Algo Communication Products uses Salesforce generative AI to improve customer service response times by 67% and save $120,000 in the first year

🚀 Companies are excited about adopting AI, but some are thrown off by the cost, when returns are uncertain. Our latest blog post shares 6 strategies to reduce the cost of AI in customer service: 💰 1️⃣ Maximize automation options in existing software: Streamline your processes and save time by leveraging automation features within your current software. 2️⃣ Update your knowledge base content: Keep your knowledge base up to date with accurate and relevant information to empower customers to find answers on their own. 3️⃣ Optimize your knowledge base: Organize and structure your knowledge base to make it easily searchable and user-friendly, reducing the need for customer support interactions. 4️⃣ Aim to reduce your contact rate: Proactively address common customer issues through self-service options, reducing the number of incoming support requests. 5️⃣ Assess AI like any other agent: Continuously evaluate and train your AI system to ensure it performs at its best, just like you would with a human agent. 6️⃣ Scale your AI solution slowly: Gradually expand the use of AI in your customer service operations to ensure a smooth transition and maximize its effectiveness. Ready to revolutionize your customer service while saving costs? Dive into our blog post to learn more about these strategies and unlock the full potential of AI in customer service. 💡 https://hubs.ly/Q02q1HFC0

Gartner thinks #ai will be the primary method of communication for #customerservice teams by 2027. I think we'll see major shifts much sooner - By the end of 2024 I think the best customer support teams will use a heavily augmented/assisted support structure, with AI doing the grunt/repetitive work so that humans can focus more time on the complex issues. I think we'll see this across #sales , #marketing, #itsupport ,#hr... What do you think?

Loving this responsible AI approach to customer service by Boost.ai! Generative Action sounds like a game-changer. Automating inquiries with super-smart AI while keeping things safe with guardrails? Yes, please! This is exactly what businesses need - efficiency gains, happy customers, and trust all around. #CustomerServiceWins #GenerativeAI

Introducing AI Impact Pty Ltd: Revolutionising Business with AI-Powered Solutions At AI Impact Pty Ltd, we're passionate about harnessing the power of artificial intelligence to transform the way businesses operate. Our suite of AI-powered services streamline processes, enhance customer experiences, and drive efficiency like never before. What sets us apart is our commitment to providing tailored solutions that ACTUALLY reflect the unique aspects of your business. We don't believe in a one-size-fits-all approach. Instead, we comprehensively understand your business and its nuances, to ensure our AI services are tuned to meet your needs. Our services include: - Complete Ai Customer Service - Phone Services Powered by Ai (inbound and outbound calls with 0.2ms latency the best on the market) - Sales Funnels that convert. - Ai SMS + WhatsApp Support - And more (just ask!) What you can expect from our services: - Ai powered customer service automation. - 24/7 customer service interaction capabilities - Weekly reporting to track customer engagement and measure the impact on your business. - Ongoing support and refinement to continually improve the service and effectiveness We are committed to staying ahead of the curve, constantly innovating and leveraging the latest advancements in AI technology to provide you with the most effective and reliable solutions. We understand the importance of transparency and accountability in every business relationship. That's why we offer weekly reporting to provide insights into how customers are interacting with your AI-powered services and the tangible benefits it brings to your business. Ai is the fastest growing technology in todays world and there has never been a better time to get ahead of competitors and become an early adopter of this technology, get in touch today and we can provide a free consultation on how our services can benefit you.

"Whether it's streamlining customer interactions, solving technical issues, or managing important tasks, having the right service tools at our disposal can make all the difference." Read more about "Top AI Tools to Streamline Your Customer Service Tasks" #ai #artificialintelligence #customerservice #communication #tasks

Looking to elevate your customer service with AI automation? You're in the right place. Many businesses eager to dive into AI don't know where to start. The biggest mistake is thinking it's too complex or resource-intensive to implement. But it doesn't have to be this way—there is a straightforward path to integrate AI and automation into your business. Imagine having AI customer support chatbots handling increased inquiries efficiently, providing instant responses and seamless support experiences around the clock. This not only reduces customer frustration but also enhances trust and satisfaction. Automated responses are consistent and accurate, reducing errors and labour costs while ensuring that customers can reach out anytime, even outside business hours. Now, let's talk tools. Consider Voice Load for building chatbots without needing to code. It's a low-code solution ideal for websites and social media interactions. Make.Com offers a no-code platform perfect for streamlining workflows for task automation and data processing. The better way is here. Embrace AI customer support chatbots, enhance your customer experience, and achieve substantial savings. Don't let old ways hold you back—book a free call with us or reach out on our social media to start transforming your business today.