Anuja George’s Post

6 things for healthcare to feel more like hospitality: Provide your staff with ⭐️ the time, ⭐️ the values, ⭐️ the respect, ⭐️ the training, ⭐️the resources, ⭐️and the authority to encourage the patient's experiences to be consistently delivered. The bar is pretty low here. You know when it's exceptional. You see and feel it; Regardless of the outcome. Private practices have an edge when it comes to implementing operational and culture changes. Do you think its possible that this where healthcare is going: Healthcare that’s a true, service-based experience and is a pleasure to be involved in? Interested in your thoughts. #healthcareexperience #patientvisits #privatepractice #patientacquisition #hospitality #healthcaremarketing

When managing multiple hospitals within a healthcare system, deciding where to manage a center of excellence can be a critical decision. Should it be at the local hospital level or at the system level? Let's start a conversation and share insights on how to make this decision. #healthcare #hospitals #centerofexcellence #systemmanagement

What features and benefits does Soleran Healthcare's Work Orders Suite have? See for yourself. https://bit.ly/3vHY1Jo #cmms #workorders #soleran #soleranhealthcare #hospitals #healthcare #facilitymanagement

As someone cares deeply about healthcare and patient experience, I see significant parallels between medicine and hospitality. At their core, both industries prioritize: -Service Excellence -Personalized Care -Effective Communication -Safe Environments -Staff Development -Technological Innovation By adopting hospitality's best practices, we can help transform the healthcare experience. Imagine a aituations where patient satisfaction and outcomes are consistently positive, and the standard of care is consistently high. As healthcare leaders we can work to create a more compassionate and efficient healthcare system. #Healthcare #Hospitality #PatientCare #ServiceExcellence #RemarkableCare #Innovation

🏥 Elevating Guest Experience in Hospitals: Key StrategiesIn today's healthcare landscape, patient satisfaction and comfort are paramount. Here are some essential strategies hospitals can implement to enhance guest experience: 1️⃣ Personalized Care: Tailoring services to meet individual patient needs fosters a sense of trust and comfort. 2️⃣ Effective Communication: Clear and timely communication between staff and patients helps manage expectations and reduces anxiety. 3️⃣ Streamlined Processes: Simplifying administrative tasks and reducing wait times contribute to a smoother and more pleasant experience for guests. 4️⃣ Empathetic Staff Training: Training healthcare professionals to demonstrate empathy and understanding can make a significant difference in patient perceptions. 5️⃣ Comfortable Environment: Creating a welcoming and calming atmosphere through design and amenities promotes healing and relaxation. 6️⃣ Feedback Mechanisms: Regularly seeking feedback from patients allows hospitals to identify areas for improvement and make necessary adjustments.By prioritizing these strategies, hospitals can ensure that every guest receives the highest level of care and support during their healthcare journey. Together, let's strive to make a positive impact on patient experiences. And this all what we are providing in Alsalama hospital 🙏 #Healthcare #GuestExperience #PatientCare 🌟

As a #hospitalist with a #hospitality background, I understand the power of service excellence and #personalized care. Integrating these principles into healthcare can truly transform patient experiences and outcomes. Here are some key insights to consider: - Focus on customer satisfaction to drive better outcomes. - Tailor treatments to meet individual needs for personalized care. - Foster open and empathetic communication for effective patient interactions. - Design comfortable environments that promote healing. - Provide continuous staff training for ongoing improvement. - Leverage technology to enhance care delivery. Let's combine the best of hospitality with healthcare to elevate patient care to new heights. https://lnkd.in/gd5XNTqx #Healthcare #Hospitality #PatientExperience #MedicalCare #ServiceExcellence Forbes Business Council Forbes HBS Investment Group HBS Hospitality El Camino Health Northwell Health Cornell University

It's not too late to join today's webinar! The hospitality effect: Creating a culture to improve care and outcomes 👉 https://hubs.li/Q02KsKM40 #PX #HCAHPS #healthcareishospitality

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One of the primary similarities between medicine and the hospitality industry is the emphasis on customer—or patient—satisfaction. Just as hotels and restaurants strive to provide excellent service to ensure a pleasant experience for their guests, healthcare providers aim to deliver high-quality care that meets or exceeds patient expectations. Part of providing excellent customer service is personalized service. In the hospitality industry, personalized service involves anticipating and meeting the specific needs and preferences of each guest. Similarly, in medicine, personalized care requires understanding each patient's unique medical history, lifestyle, and preferences to provide tailored treatment plans. This is a great piece from Dr. Nimish G. Patel worth noting. Check it out! #PatientCare #Medicine #Healthcare #Hospitality #PersonalizedService

Insightful analysis on increasing ARPOB and occupancy .