ANYWHERE365®’s Post

Do you believe in the hype in the CX market about AI and the business value it can deliver, or still uncertain whether this is real or useful to your organisation? Luckily, we have been delivering AI projects with customers for the last few years and can share first hand the benefits our customers have realised with our Deepdesk AI platform for CX. Join us for this webinar where we will not just talk about AI like many vendors, but show you what we have already done and achieved for our customers!

The traditional approach to measuring customer loyalty with NPS often leaves us with no clear plan for improvement. 👉 But that can be changed in 4 simple steps—join us next week to learn how. While we’ll share examples from the vehicle inspection industry, this session is still valuable for anyone who wants to get actionable insights from data. 💎 Every participant will get: ✔️ Techniques to turn raw scores into a targeted improvement strategy ✔️ A live demonstration and practical examples ✔️ A PDF with tools and step-by-step plan to upgrade your NPS ✔️ A session recording to revisit the topic later on Read more and register here: https://hubs.li/Q02-tSxV0 #pinja #AI #artificialintelligence #CustomerLoyalty #NPS #DataInsights

Yanyn "Yany" S., CEO at The Win Woman and Adjunct Professor at FIU, explains how AI is empowering small businesses to offer personalized experiences at scale. With AI tools like chatbots and predictive analytics, even small companies can deliver tailored interactions, enhancing customer loyalty and competitiveness. If you want to read Yanyn “Yany” S’s full quote and hear more insights from industry experts, click here: https://lnkd.in/eXDqRJKH #AI #SmallBusiness #CustomerLoyalty #Chatbots #PredictiveAnalytics

Looking for ways to elevate your call center’s performance? Our latest guide is packed with insights designed to enhance efficiency and satisfaction—both for your team and your customers. Discover: - How to measure and improve key productivity metrics. - Strategies to boost agent performance and reduce operational costs. - The role of advanced AI tools in enhancing call center dynamics. Learn how to apply these insights to create a smoother, more responsive customer service experience. Read the full guide now: https://bit.ly/3wp5LR2 #CallCenterEfficiency #CustomerSatisfaction #AI #AmplifAI

#Small and #midsize #businesses are getting smarter. For every customer question, they have the right answer.  And it’s instant. How do they do it? With AI agents that turn #website visits into meaningful connections. In our latest blog article, we dive into how #SMBs are using AI #chatbots to scale customer service and boost satisfaction - all without a massive budget. Is your business ready to simplify customer interactions with Aivanti’s AI assistant? Read on and discover why the future of customer experience is within reach 👉 https://lnkd.in/dQDDztJm #AI #customerexperience #innovation #futureofwork #humanpotential #aivanti #AIagent #AIassistant #aivantichronicles

Wondering how to ensure exceptional CX amid rising vulnerability and falling satisfaction? Join us for an insight discussion with industry expert Jo Causon, CEO of The Institute of Customer Service, as we explore how to empower customer service professionals amid this changing landscape. Register now ✔️ https://okt.to/Tojq7B #NICETalk #CustomerExperience #ContactCentre #AI #VulnerableCustomers

‼️Exciting opportunity alert! Mark your calendars for July 31st at 5 PM! 📅 Join us for a webinar on "10 ways to leverage GenAI for superior customer service" brought to you by Kapture CX. Learn how Generative AI can transform your customer service strategies and boost interactions. Don't miss out on this chance to gain valuable insights! 👉 Register for free now and take your customer experience to the next level. https://lnkd.in/gE43nHV3 #Webinar #CustomerService #GenAI #KaptureCX #AI #CustomerExperience #CXInnovation #FreeWebinar#KaptureCX

I recently had a valuable conversation with Lihong Hicken, the CEO at TheySaid | World's 1st AI Survey, about their innovative approach to customer feedback using AI technology. Here are some key takeaways from our discussion: Proactive Feedback Collection: TheySaid’s AI seamlessly engages customers across various touchpoints—from emails to support tickets—collecting feedback in a natural and effective manner. AI-Driven Insights: Their AI is designed to provide personalized and empathetic responses, offering real-time insights that help businesses enhance their services and retain customers. Ease of Use: TheySaid’s platform simplifies the process of setting up comprehensive surveys, making it accessible with just a few clicks, which is beneficial for businesses of all sizes. We also discussed the importance of integrating feedback mechanisms into existing communication channels to ensure a smooth and non-intrusive customer experience. Conversations like these highlight the potential of technology in driving business growth and improving customer relationships. Thank you, Lihong Hicken, for sharing your expertise and insights. #CustomerExperience #AI #Innovation #Feedback #CustomerInsights

Pleased that we are sharing Transparity's point of view on AI capabilities based on our work with clients. Our first video focuses on Content Creation & Summarization. We've seen these come to play across professional services in the following ways: 📃 Legal Firms: Summarize legal documents to extract key information, streamline contract reviews, litigation prep, and regulatory work, saving time and ensuring accuracy. 🧮 Accountancy Firms: Summarize complex financial topics and offer insightful tips to bridge the understanding gap with potential clients, building trust and loyalty. 🏗️ Construction Firms: Craft concise executive summaries to introduce projects, showcase expertise, and convince clients of the firm's suitability, enhancing the chances of securing contracts. Learn more about our 8 AI use cases here: https://lnkd.in/ecHHzgSW and feel free to reach out if you are interested in exploring via a design thinking-led workshop. 🚀 Jodie Rodgers Alister Jones Iwan Evans Jessica Pattison

RevolutioniSe your customer experiences with business transformation! Discover customer-centric strategies, AI-driven personalisation, and seamless omni-channel engagement. Elevate your organisation's ability to meet and exceed customer expectations. Read more here: https://lnkd.in/dthPiqjf #CustomerExperience #BusinessTransformation #AI #DigitalTransformation #TakeItFromTheTExperts