Arthur Sung’s Post

Detroit Pistons fans, have you been keeping up with Jaden Ivey's performance this week? On Wednesday, he started against the Los Angeles Lakers, playing 19 minutes. The following day, he came off the bench against the New York Knicks, playing 13 minutes. In a recent vlog, I discussed how the Pistons have accumulated talent rather than built a complementary team, leading to redundancy in their roster. While Alec Burks may be a better fit next to Cade Cunningham, the player they're building around, I believe Jaden Ivey should start. Check out the link to my vlog where I discuss the Pistons, player development, the importance of the starting lineup, asset depreciation, and the trajectory of OJ Mayo. Let's keep the conversation going!

Sports organizations are service businesses. They serve to entertain. This is a strong example for any service business that focusing on providing the best possible experience for every customer and how that can be a differentiator in the marketplace. Healthcare, travel, entertainment, all can learn from the Bananas on what exceptional hospitality can do for your brand. No clinic or restaurant is too busy. That’s an excuse. If these guys can entertain and provide exceptional hospitality to 41,000 fans in one night, you can provide exceptional service to your customers as well. This is what would keep your competition up at night. #onefanatatime #hospitality #differentiation #learnfromsports

THIS IS HOW YOU BUILD FANS. It doesn't start with marketing or guest service. It starts at the very top. Jesse Cole isn't sitting in a suite pre-game. He's with his employees, talking about ONE FAN AT A TIME. He's not delivering some BS "let's go deliver great customer service" speech. He's reminding everyone in his organization of their larger purpose that gets drilled home every. single. day. He's articulating clear examples of what Fans First means, how to deliver it, and how NOT to deliver it. "It's not just delivering a rose to a little girl. It's delivering a rose to a little girl and staying there for a picture with the family." People wonder how the Savannah Bananas have achieved this level of success. People mistakenly attribute it to their social media prowess, or the incredible antics of the players on the field. Those things contribute, but they don't happen without a leader painting a vivid, ambitious purpose and direction. If your President / CEO / Owner isn't fanatical about fans, you'll never have close to the type of impact (and success) the Bananas are having.

Sometimes, what got you there won't get you where you want to go. Good advice in business, and good advice in going for it on 4th down. So, now the teams are set and I've picked my team for the Big Game. Here's some more good advice: Send in your nomination for this week's Nice Guy/Gal Awards. Every Friday, I’ll share nominations for people who have been identified as nice guys (and gals). If you want to nominate someone, just shoot me a private message by 5:00 EDT this Thursday. There are only 3 requirements: 1) you have to be connected to the person you nominate 2) you can only nominate one person per week 3) you can’t nominate yourself 😀   If you want to provide a brief reason for your selection, that’s great, but it’s not a requirement. Let’s recognize people who make a difference simply by being nice. Have a great day, everyone. https://lnkd.in/eY55XpTq   #network #sportsbiz #people #niceguy #networking #sportsmarketing

What is your "I'm going to cut down the nets" dream? Jimmy Valvano's dream in 1980: "I'm going to win a national championship and cut the nets down". The team visualized and practiced achieving the dream by cutting the nets down. He painted the picture for them: "If I can get you to see what I'm seeing, to dream what I'm dreaming, we can win it." At first it was awkward, and year 1 didn't end well. It took 3 years of ups and downs before the manifestation of his vision in one of the greatest upsets ever. Do you think NC State wins it all in 1983 without Jimmy V's clear vision and belief he instilled in his team? Have you visualized your dream? Imagined the time and place it will happen? The challenges you'll have to overcome? The behaviors you'll have to exude? The feeling you'll have when it's accomplished? Paint your picture. Make your dream tangible and explainable in detail. Start April with 2 minutes of inspiration from Jimmy V:

Two epic reasons to be in New York this May: 1. See us. 2. Go home with your next big idea on how to achieve business growth through the convergence of sports and entertainment. Courtesy of our trailblazers taking to the stage at #4se, including: Marco Liceaga, Christine Lubrano, Richard Yaffa, Sarah Rosen, Kenny Annan-Jonathan and Steve Mayer. You've got exactly 2 months to make up your mind, so here's all the key info you need to know in the meantime: https://bit.ly/3TpYRCv

Top Posts of 2023 #2 - (5/10/23) Many have asked, "How Frisco won the landing spot for the PGA of America Headquarters?" D Magazine featured a behind-the-scenes story of how North Texas is evolving into one of the biggest sports and entertainment districts in the nation and the three gentlemen involved in helping to do so. Head to the link below to read the full article. https://lnkd.in/e-WGnSfx

🌟 Kansas City: A Legacy of Making History 🌟 From jazz legends to sporting giants, Kansas City has always played a pivotal role in weaving the rich tapestry of America's history. Our city has been a beacon of innovation, culture, and unity, shaping not just our own identity but influencing the nation as a whole. 🏈🎨 A New Chapter Awaits: As we stand on the brink of another historic decision, the choice to choose YES on Q1 isn't just about maintaining the status quo—it's about embracing our role as pioneers, visionaries, and champions. It's about continuing to lead, innovate, and inspire. ⚾💡 The Power of Unity and Vision: Your YES on Q1 means securing the Royals and Chiefs in Jackson County, but it's so much more. It symbolizes our collective belief in progress, in the transformative power of sports and culture intertwined, and in our unwavering spirit of community. Crafting a Future Worthy of Our Past: Imagine the legacy we can create with a new Royals Stadium in the Crossroads and upgraded facilities for the Chiefs. We're not just building stadiums; we're crafting a future where every victory, on and off the field, is a testament to our city's enduring spirit and capacity for greatness. 🙌 Join the Movement: Your support with a yes is a stroke on the canvas of our city's future. By saying YES to Q1, you're choosing to be part of a legacy of champions—champions of culture, of community, and of progress. This is our moment to make history once more, to show the world the strength and heart of Kansas City. Let's continue to be a city that leads, that dreams, and that achieves. Your YES on Q1 is more than support; it's a declaration of belief in the boundless potential of Kansas City. 👉 Discover more about the impact of your decision and how we can continue making history together at www.IBelieveKC.com. Your voice, your yes, can shape the future of our beloved Kansas City. 💖 #IBelieveKC #YESonQ1 Let’s make history together, Kansas City. Be a part of this monumental decision.

Without a doubt one of the most thought provoking and interesting meetings of my entire professional career. Looking forward to next steps and the future following this meeting!

easy when you know how.