We’ve cracked the code to a winning customer support strategy — no surprise, it starts with a best-in-category tech stack that allows you to manage your support operations seamlessly. Join Assembled, evaluagent, Intercom and CX expert Brad Herrington on June 26 as we breakdown what best-in-category really means, what the highest performing support teams are doing right, and how to start evaluating tools. Register here: https://lnkd.in/gVv2ADiV
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The latest technology has transformed how #CallCenter recordings work, providing many benefits that weren’t available with older systems. We’re talking about happier customers, increased brand loyalty, smoother customer service calls, less manual data entry, and increased profits. 🤭 Let’s dig into the potential impact of this new technology on your business → https://bit.ly/43z3Sxr
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Traffic Management & Online Fairness | Speaker | Volunteer at Aid Ukraine Denmark | ex-Air France | Talks about #digital, #startups, #innovation, #ukraine #denmark #france
Why are so many customers choosing Queue-it's virtual waiting room? Let's take a look: 🎨 Great options for customization 👨🎓 Multilingual commercial and technical team 🕑 24/7 Customer support But that's not all! Our latest blog dives even deeper into the benefits of using a virtual waiting room. Check it out and see why Queue-it is the right choice for you. 🔍 https://lnkd.in/d5wxyJse #virtualwaitingroom #customerexperience #onlinewaitingroom
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No more snoozing on customer queries or waiting for the clock to strike 9 to 5 – we're breaking the mold and embracing the round-the-clock hustle! With SureCall's expertise and our passion for unparalleled service, get ready to witness a customer experience like never before! So whether it's the crack of dawn or the midnight hour, rest assured, we've got your back! Say goodbye to 'closed for the day' and hello to 'open for business 24/7'! Give us a call to get started! #ExecutiveLeadership #CEOInsights #CLevelLeadership #BusinessStrategy #LeadershipDevelopment #DigitalTransformation #CXOCommunity #IndustryInsights #EnterpriseSolutions #ExecutiveBriefing #LeadershipVision #CorporateInnovation #CXOLeaders #BusinessPerformance #StrategicPartnerships
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From new templates to the latest CS Festival sessions, we ensure our members aren't missing out on the latest and greatest in the world of customer success. 🤩 Take a look at what we added in April. 👇 Want to get your hands on these resources? 🔗 https://bit.ly/44pTV5Q #CustomerSuccess
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Revenue retained... ✅ Customer feedback... ✅ Positive impact on CLTV... ✅ Amazing onboarding & success team... ✅ Check out our ROI calculator to see how much faster you can grow by saving more customers: https://hubs.ly/Q02czKPN0
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Did you know you can use Incident IQ to distribute surveys? It's a great way to collect feedback on team performance, user satisfaction, and more. Customer Success Manager, Justin Raynor, explains how in our new video series, iiQ in a Few. ⏱️
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Learn how C1 helped Discovery Health Partners solve immediate customer onboarding growth challenges, while creating a strategic, long-term action plan. Read our case study: https://hubs.li/Q02dBnK70
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The first wave of Forge speakers is up and I couldn't be happier to see my good friend Joseph Orsini on this list presenting how Simplii Financial is driving customer outcomes through personalized In-Product messages. https://lnkd.in/dPV4Hec4
Braze
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Ever wonder how easy it is to use a Meescan kiosk? Or have you thought about how Meescan could fit into your library workflow? Michael, Customer Success Manager, has all the answers and will walk you through core features of Meescan!
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Unlock the power of knowledge with Zendesk's intuitive Knowledge Base. Seamlessly create and manage a centralized hub of information, empowering both customers and agents. From FAQs to detailed tutorials, provide instant answers and foster self-service support. Elevate your customer experience with Zendesk Knowledge Base today
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