Aviation A2Z’s Post

JetBlue - We need to talk.... YOY for the past 2 decades, seat space/leg room has been shrinking, the customer service worse and frankly, it's not very fun back in #Economy! First time flying JetBlue International and I am now officially ruined. 😭 WTH is with all that extra leg room? 😱😱😱 Seriously like 3x the amount on Delta/American and all the other flights I have been crushed into in my trips home to England for the last 2 decades? And can we talk about the food? How are you serving restaurant quality food on an airline? In carbon friendly containers no less? ♻️ When I opened my soft quilt, I thought about asking if I had been accidentally misclassed. 😲 So, here's my ask JetBlue - what are the odds you could maybe work on getting a direct flight from RDU to LGW? I don't know that I can ever go back! I would love to fly you exclusively for the next 20 years! XO A❣️ PS - Your staff was amazing and hilarious(which tracks from the domestic JB flights) PPS - The name of your airplane 🫶: "Understood the AssignMint" PPPS #DALL-E doesn’t know what bangs are. I asked it to remove them so many different ways and then gave up 😂 #InternationalTravel #MintMosaic #TravelGoals #BestAirline #TravelTips #Feedback

Top 10 Airline Passenger Flex - 1) Greeting the flight attendants when boarding, 2) Being prepared to take your seat without shuffling through baggage in the aisle, 3) Removing earphones during crew announcements, 4) Removing your backpack and carrying it prior to boarding, Removing it at your seat guarantees smacking someone in the head, 5) Only putting rollerbags in the overhead bin, 6) Remain seated until told otherwise, 7) WAITING for those rows in front of you to exit before you. I see people racing for the front to try and exit sooner. Have some manners. If you want to exit sooner, pay for a seat up front. Can't afford it, learn to earn more money or save up, 8) Aircraft are at the mercy of a catering company for food and drinks. If what you want isn't available, take what is and be happy you received service, 9) Use the restroom prior to boarding your flight, 10) Keep your shoes on and long hair in your personal space. Did I miss anything? Feel free to chime in with comments below 😁 👇 and definitely share!! #airlinepassengers #americanairlines #delta #spirit #Alaskan #united #skywest #airlines #commuter #traveler #business

"The objective is to reduce the time cabin crew have to spend on the aisles. For SIA, this could translate into retraining cabin crew to increase their efficiency, or changing the way services are delivered without compromising service quality. And the option to restructure the cabin layout remains a possibility." PS: Aircrafts must have sturdy grab bars above headrests for people to hold on to while standing and walking along the aisle. In sailing terms: One hand for You and One hand for the Boat. #aviation

It seems I'm in the minority here. I'm a loyal Southwest Airlines flyer due to my A-List status, which guarantees me an A boarding group position and my preferred window seat. However, United Airlines's superior quality and comfort have always been my second airline of choice. Now, with Southwest's changing model, I'll likely shift more of my business to United. It will be interesting to see how this impacts Southwest's brand and customer base. Sometimes, trying to emulate competitors instead of focusing on what sets you apart can backfire. https://lnkd.in/gMRS-_-A

Another disgruntled customer My flight was supposed to depart at 14:25. I am still sitting on the plane after one hour and 40 minutes. Another twenty minutes to the stage where I can hope to be refunded. I understand that some delays are contingent and have dependencies on air traffic, weather conditions, airport personnel. I am also sympathetic with the crews and pilots, ground personnel and all other helpers, who are always courteous and helpful. What I cannot digest is the way the delays are announced. They are portrayed as if they are nobody’s fault. My last seven flights with this company (which I have used more than two hundred times now), have had a delay of between 20 minutes and over an hour. The announcement is always the same: the previous flight arrived late, therefore we depart late. But do you think that the passengers care? You ask passengers to be at the airport two hours in advance of the departure time. So, for a flight of one hour and a half, that should have taken only a fraction of my day, it now takes the whole afternoon. KLM Royal Dutch Airlines , you cannot use the argument that the previous flight was late, as if it meant that it is nobody's fault. It is your fault. Clean your act or you will suffer reputation damage. Have a plane on hot swap. Do not rely on the plane which is supposed to arrive from my destination. Stick out as a company that spends a little bit more to pay for a parking place for an additional plane on stand by. After all, Schiphol is your playground. Set an example The chewing gum stuck on the seatbelt is courtesy of the passenger sitting on my seat on the previous flight. #customercare #customerexperience #transportation

Wondering how you can earn more Delta Air Lines SkyMiles? Passengers traveling on Cape Air on certain flights from Boston, San Juan, St. Thomas, St. Croix, and Billings can earn SkyMiles, so long as tickets are purchased in Delta channels (operated and marketed by Cape Air and ticketed by Delta). 📰 Read more in the article below. 

Dear American Airlines, Whilst I am sure its exiting for your ground staff at Heathrow to jump onto the Comms system at Door 2L when an aircraft lands, please ask the ground staff to try and consider three things; 1. Passengers will have slept for a short period of time (in today's case less than 4hrs); they want to get to their connection/hotel/home. If there is to be an announcement, it needs to be useful. 2. When making said announcements, think about the quality. "Follow the signs for Flight Connections" and "Look in the Baggage Hall for your carousel number" is NOT useful information. This information is usually provided before landing in any other part of the world. 3. Don't refuse passengers the right to leave the aircraft until the announcement has finished. That just upsets people! 4. Can we talk about the need to wake passengers up 90mins before landing on a 6hr flight to collect the headphones?! That's all! #AmericanAirlines #Heathrow #GroundStaff #Landing #CustomerExperience

I have lots of questions. 🤔 Top three: 1) Could someone have caught and provided the information that they'd need 4 bolts? 2) Why can't they bring more bolts than they think they need - just in case? 3) What's the new process going to be so this doesn't happen again? #processimprovement

In the numerous tv debates on fog-inflicted flight disruptions and consequent inconvenience to air travellers in which participated as a panelist I was surprised that co-panelist’s representing aggrieved passengers weren’t willing to appreciate operational constraints faced by airlines. As it is possible that some were oblivious of the operational constraints that lead to flight delays, diversions and cancellations due poor visibility, here is my attempt at enlightening them on some of the issues faced by airlines because airlines have no reason to delay a flight and cause inconvenience to passengers, if they can avoid it. https://lnkd.in/d4AKTngB