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Employees come first , before even Customers. Am I in trouble now ? 🌟 Putting employees first isn't just a philosophy; it's a winning strategy that fuels exceptional customer experiences. 🚀 In today's competitive landscape, the adage "happy employees equals happy customers" rings truer than ever. When employees feel supported, respected, and valued, they naturally extend that positivity to the customers they serve. By prioritizing their well-being, businesses create a ripple effect of satisfaction that directly impacts the bottom line. 💼💡 When employees are empowered with the tools, training, and recognition they need to excel, they become ambassadors of your brand, delivering superior service and fostering lasting relationships with customers. This employee-centric approach isn't just about driving short-term sales; it's about building enduring loyalty and advocacy that propels sustained business growth. 🔍💰 So, let's remember: when we prioritize our employees, we're not just investing in their success; we're investing in the success of our entire business. Let's champion a culture where employees come first, knowing that exceptional customer experiences will naturally follow. 💪 #EmployeeFirst #CustomerExperience #BusinessSuccess #EmployeeEngagement 🏆 #EmployeeRecognition #BusinessPerformance #WorkCulture #EmployeeEngagement 🏆

“Imagine you’re a CEO trying to manage 90,000 employees. Even in the best of times, you have no way to get out and talk to every single person, and in today’s volatile environment it can be near impossible to understand their perspective. Perceptyx allows us to have an ongoing conversation with the organization at scale; it’s the way we provide our leaders with immediate insights into the issues that really matter to people — and get ahead of them.” - Suzanne Hanlon, Vice President, Employee Insights and Engagement, Comcast See the Perceptyx difference in action. Discover how our platform helps organizations turn employee feedback into strategic action that drive success. ➡ https://lnkd.in/g458guhu #EXtransformation #employeefeedback

Did you know that two-thirds of employees in the U.S. are disengaged at work, costing U.S. businesses $1.9 trillion annually? #EmployeeEngagement is the heart of any organization; without productive, effective employees, businesses can’t thrive. Savvy executives recognize DEI as one of many strategies for achieving the organizational outcomes every board demands: profitability, growth, reputation management, and risk aversion. Based on our work with hundreds of clients from around the world, we have identified several trends for the coming year that inform how you can boost employee engagement and your #BottomLine. Join us for a one-hour workshop-style #webinar March 26 @12 PM as TDM expert Kurt Merriweather, CDE® covers: 👉 Key trends and predictions for 2024 👉 How employee engagement drives bottom line outcomes 👉 Tactics to increase engagement by developing psychological safety, genuine relationships, and inclusive leadership Save your seat today!

"A robust listening program enables leaders to make better decisions through disruption, creating a more uniform and positive culture marked by transparency, trust, employee engagement, and customer focus, while helping managers build the kind of relationships with employees that last.” The 2024 State of Employee Listening Report ― authored by Emily Killham ― reveals that the most mature organizations are: ➡️ CONNECTING their listening strategy and methodology directly to their biggest business and talent priorities ➡️ then using those insights to ACTIVATE employees and drive change at all levels of the organization. The pay-off? Organizations with mature listening and action programs are: 6X more likely to exceed financial targets 💲 9X more likely to achieve high levels of customer satisfaction ⭐ 4X more likely to retain talent, even during times of high attrition 🤝 7X more likely to adapt well to change 📈 7X more likely to innovate effectively 🚀 If you haven’t yet, be sure to DOWNLOAD the report here: https://lnkd.in/gjAmKi-h #employeelistening #HRresearch #employeesurveys #employeeexperience #peopleleaders

In today's dynamic business landscape, the level of engagement within a company's workforce significantly influences client satisfaction and profitability. Recent research by Gallup indicates that teams with high engagement levels experience a notable uplift in client loyalty and profitability. I’ve always believed that when you empower your colleagues, you’re helping deliver excellence for them and your clients! I was delighted to share my thoughts with Mark Eltringham Workplace Insight magazine this week, discussing employee engagement and explaining how we master this at Sleek Events. Read the full article here: https://lnkd.in/e68WbrpJ #EmployeeEngagement #LearningAndDevelopment #BusinessExcellence #ClientSatisfaction #WorkplaceInsight #Empowerment

A people-centric culture, focused on high performance is now a critical component in achieving desired business results. In the 2024 Workplace Trends Report, we were surprised to see that less than 22% of professionals surveyed described job satisfaction at their company as excellent. Needless to say, it’s a factor that can’t be ignored. While job satisfaction and employee engagement may have historically been considered “softer” metrics when it comes to gauging a business’ success, today’s reality is that couldn’t be further from the truth. More often than not, low satisfaction and engagement rates are symptoms of larger issues rippling through your business. Consider them warning signals or early signs of trouble. To learn more about why job satisfaction and employee engagement must be prioritized in a major way, talk to us arbingersea.com #peoplecentricculture #highperformanceworkplace #workplacetrends2024 #EmployeeEngagementMatters #businesssuccessindicators

🌟 Super excited to see our new Kin&Co playbook published today! 🌟 Our research consistently shows that building a culture of experimentation is a key characteristic of purpose-driven organisations. Yet for too long, experimentation has been permitted for the few, not the many, consigned to innovation teams and R&D departments, the “disruptor brands” and organisations synonymous with creativity, inventiveness and play. At Kin&Co we believe experimentation is something all organisations, all sectors and all people can benefit from - regardless of role, department, level, market, industry or size. And we believe the world needs more organisations who are courageous enough to do more. Our new guide has some really practical tips and tricks for how you can integrate more experimentation into your ways of working so go on.. give it a try! #purpose #culture #behaviourchange #experimentation

3X the target for a key result in 18 months. That’s just one of the results a past client (and now Culture Partners consultant) achieved after working with us to activate the power of workplace culture. His is one of four experiences highlighted in our new ebook, The Value of Cultural Alignment, including: -How an aligned culture breaks down organizational silos -What kind of culture shift improves the customer experience and employee satisfaction -Why employee turnover is no match for an aligned organization -How reframing accountability boosts employee engagement and organizational growth Download the ebook: https://lnkd.in/eRcagB7R #AlignedCulture #OrganizationalResults #EmployeeEngagement #EmployeeRetention #EmployeeSatisfaction #CultureShift

Engaged Workforce Part 2: An engaged workforce is a business enabler, the stats speak for themselves... Businesses in the top quartile of engagement outperformed those in the bottom quartile by 10% in customer satisfaction, 22% in profitability and 21% in productivity, according to Gallup 2012. Now, when we look at businesses scoring in the upper quartile for employee engagement such as M&S, they have 25% less staff absence. Here at Original Mango Group, we support the key elements of an engaged workforce: communication, learning and development, peer relationships and connection and recognition. We have the solution... #originalmangogroup #employeeengagement