Howard Weiss’ Post

Addressing the Technician Shortage In this video, we address some of the challenges the HVACR industry faces in recruiting qualified, entry level technicians, as well as some ways to combat the misconceptions of the HVACR industry. https://lnkd.in/gdbRXVFJ

Finding the right technician for your IT Field Service project can be a challenge. Here's how you can be sure that you are getting the right tech for the job. https://hubs.li/Q021vf9w0

When a technician is unprepared or lacks essential tools, these issues arise during jobs where electrical contractors are expected to work swiftly with precision. The solution to this challenge? Upfitting your work vehicle 🔗 https://hubs.ly/Q02dCyDD0

It field technician 101 tips "Base level probable causes first" In my many years of experience as an IT technician, there's one troubleshooting approach that has always helped me diagnose issues more efficiently. That approach is ALWAYS check the base level probable causes first. I once had a customer that called me to report that his printer would not print. He turned it on, restarted the print spool service and reinstalled drivers, but to no avail, he still couldn't get the printer to work. I made a service call to his home to check out the problem. I begin to examine the printer. Naturally, I first begin to examine the printer for base level probable causes. Sure enough, I spotted the issue within moments. The USB cable at first glance appeared to be plugged in. After checking again, I noticed that the USB cable was only plugged in half way. I got it plugged in properly and that was it. He slapped his head in embarrassment and kept saying man that was it!? My reply as I giggled was "Yes sir! Now you know the bill will be the same right??" lol. Maybe save the jokes like that for known customers that don't mind a joke or two, but the moral of the story.. don't underestimate simplicity. #ittechnician #troubleshooting #computerskills

Are you a professional HVAC-R Technician, or just happy being a HACKER. The install crew here need to go back to school. At the end-of-the-day, proper HVAC and refrigeration unit operation and performance is all about "air flow". Lack of airflow reduces capacity, and causes above normal condensing temperatures (and pressures), thus less Btu capacity and efficiency. \ Is this install in an area where they get snow (?) and does it drift in this cavity. Perhaps their 'thought process' was "out-of-sight, out-of-mind". I've serviced units like this buried in the winter and the customer has no-clue why his HP isn't working. And I would like to meet the "skinny guy" who crawled-out through the stand., or perhaps they used two ladders (??). If the customer wanted it in this location. then I would have send him a letter that he/she bares all responsibility for lack of performance, and "to protect ones ass". Common sense went out the window. Credit to Ian for the picture, so I can make a comment on how not to install your HP.

■ NEVER recruit technicians based upon your management skills! Management skills are not enough for interviewing technicians. 》A technician should be recommended by another skilled technician.

#hiring *Systems Technician (LMR/Two-Way Radio/Mission Critical Systems)*, Milwaukee, *United States*, fulltime #jobs #jobseekers #careers #Milwaukeejobs #Wisconsinjobs #ITCommunications *Apply*: https://lnkd.in/gVefNz7A SYSTEM TECHNICIAN Role is located in IA or MN & company willing to assist with relocation Role is based primarily on self-directed configuration, maintenance, repair, application, training, installation, learning, growth, leadership, teaching, and training. System tech 100% performance level is defined as:Has seen all SA systems and knows all the customers and where most of the skeletons are, is trained in all items necessary for these accounts. Is familiar with the multi-level account (law, fire, etc) and can work appropriately within and across disciplines as needed. Has taken primary responsibility for at least one county.Can independently handle on-call shifts and be an accessible sounding board for less-experienced technicians who are on call.Is factory-trained on ARMER-level equipment fixed equipment; consoles, GTR/ESS/ARMER sites, MCC7500 consoles and all related equipment.Has taken the Common Practices training and has ARMER site access.Is a certified CET in at least one (preferably more) journeyman category. Personal and Professional Qualifications: System Technicians are the"do it all" technical people.5 YEARS EXPERIENCE.Characterized by knowledge, experience, attitude, capability, curiosity, insatiable desire to learn and become better, independence, responsibility, detail, quality, reliability, and constancy, primary on call response, "whatever it takes" attitude.Essential qualities: self-reliance, confidence, proven capability, political (customer) awareness, integrity beyond question, customer intimacy, experience, knowledge, ability to shift gears on the fly as situations warrant, creativity, think-on-your-feet, focus, drive, commitment to the role. Always "on-the-job"; owning one's occupation and customers. This is a "career position", and not a "job". Customers don't know how they would get along without you.Awareness of, but not necessarily limited by, time (work until you get it right).Curiosity, need to know, learn, sense of "constructive dissatisfaction" ("everything can be improved upon")Teaching/mentoring and training others to reach this level.Knowledge Base; assumes mastery of an item. A person can go and do that work with the information and resources they have on hand independently and routinely. All the Field Technician items listed in the next section, plus:Technical writing, proposals, job pricing and planning, customer communication.Project Management development, planning, execution, verification, monitoring, closing. Large and small system planning, development, training, and problem mitigation.Site surveys and documentation, from both the high-level and the detailed viewpoint, with a practiced eye

#hiring *Systems Technician (LMR/Two-Way Radio/Mission Critical Systems)*, Chicago, *United States*, fulltime #jobs #jobseekers #careers #Chicagojobs #Illinoisjobs #ITCommunications *Apply*: https://lnkd.in/ggfMzCT9 SYSTEM TECHNICIAN Role is located in IA or MN & company willing to assist with relocation Role is based primarily on self-directed configuration, maintenance, repair, application, training, installation, learning, growth, leadership, teaching, and training. System tech 100% performance level is defined as:Has seen all SA systems and knows all the customers and where most of the skeletons are, is trained in all items necessary for these accounts. Is familiar with the multi-level account (law, fire, etc) and can work appropriately within and across disciplines as needed. Has taken primary responsibility for at least one county.Can independently handle on-call shifts and be an accessible sounding board for less-experienced technicians who are on call.Is factory-trained on ARMER-level equipment fixed equipment; consoles, GTR/ESS/ARMER sites, MCC7500 consoles and all related equipment.Has taken the Common Practices training and has ARMER site access.Is a certified CET in at least one (preferably more) journeyman category. Personal and Professional Qualifications: System Technicians are the"do it all" technical people.5 YEARS EXPERIENCE.Characterized by knowledge, experience, attitude, capability, curiosity, insatiable desire to learn and become better, independence, responsibility, detail, quality, reliability, and constancy, primary on call response, "whatever it takes" attitude.Essential qualities: self-reliance, confidence, proven capability, political (customer) awareness, integrity beyond question, customer intimacy, experience, knowledge, ability to shift gears on the fly as situations warrant, creativity, think-on-your-feet, focus, drive, commitment to the role. Always "on-the-job"; owning one's occupation and customers. This is a "career position", and not a "job". Customers don't know how they would get along without you.Awareness of, but not necessarily limited by, time (work until you get it right).Curiosity, need to know, learn, sense of "constructive dissatisfaction" ("everything can be improved upon")Teaching/mentoring and training others to reach this level.Knowledge Base; assumes mastery of an item. A person can go and do that work with the information and resources they have on hand independently and routinely. All the Field Technician items listed in the next section, plus:Technical writing, proposals, job pricing and planning, customer communication.Project Management development, planning, execution, verification, monitoring, closing. Large and small system planning, development, training, and problem mitigation.Site surveys and documentation, from both the high-level and the detailed viewpoint, with a practiced eye towards

The secret to become a good troubleshooting, maintenance and repair technician is to understand that every functional system is made up of four part: 1- Input Part, 2- Processing Part, 3- Output Part, 4- The Energizing Part.