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📚 Have you read 'The Wisdom of Crowds'? Re-share or like this post if you have! In the book, you will discover how collective guesses about jelly beans can be spot-on. 🍬 Our approach at First Insight follows a similar path, gathering diverse customer insights for accurate decision-making. 📊 Are you ready to unlock the wisdom of your customers and make better product, pricing, and marketing choices with our Retail Decision Platform? Explore more in the comments below. 👇 #TheWisdomOfCrowds #FirstInsight #Retail #Technology #VoiceOfTheCustomer

Navigating a retail landscape that has been influenced over and over again by outside forces like economic uncertainty, rapidly evolving technology and ever-changing customer trends is difficult to say the least. So, how can you keep up? Our latest eBook dives into the insights that will guide you through the industry's top trends and challenges, providing valuable preparation for whatever comes next. Read it now: https://loom.ly/d-reju4

The New Agenda for Growth free ebook is a must have for insights on retail and digital as it relates to CX!

In 2024, over 80% of shoppers are ready to abandon brands due to poor experiences. Stay ahead by learning effective strategies to retain them. Grab our latest North American consumer benchmark report now! #CustomerExperience #retailinsights

The Digital Transformation of The Retail Business Model – Part 3 Benchmark Report December 2023 Brian Kilcourse and Steve Rowen, Managing Partners,  RSR Research IORMA Advisory Board Members The Authors of this FREE Report discuss the results of their Research in the video which appears below. Further to the initial results of the Survey as contained in the videos The Digital Transformation of The Retail Business Model – Part 1 and Part 2, this Part 3 Video which appears below expands upon the following findings from the Survey: > Organizational Inhibitors – What Stands In The Way? Retailers Are Profoundly Uncomfortable That Their Future Is IT Dependent! How To Get Around It? Use The Insights From Data & Analytics To Show the Way Forward! > Retail Winners Take The Lead Winners Say “More Please!” – ‘Necessary’ technologies to implement a digital transformation strategy > Retail Winners Are Far Ahead In the Long Run… Where does your company expect to see long-term value in terms of organizational responsiveness to IoT-generated data? Report Recommendations > Rethink RFID’s Role. The ability to derive insights from RFID-provided data has improved exponentially. It is time to let go of past perceptions. > Put Aside The Why Digital transformation is not the typical retail technology implementation. The usual metrics of fast ROI doesn’t apply. This isn’t about competitive advantage: this is simply about the ability to survive long enough to play the next round. > Join The Modelling Revolution. Digital transformation and the technologies it employs offers the ability to predict all kinds of unforeseeable patterns before they occur – to model future states – and react to them faster once they do. Don’t miss out. > Seek Out Flexibility. The paramount need-to-know what inventory is available– and where it is– is just the beginning. How quickly a retailer can get inventory where it is needed most – in real-time – is a lesson in the importance of flexibility. > Think Small To Think Big. Digital transformation is not an all-or-nothing, sweeping endeavour. It is the culmination of many small projects tied together under a common set of well-defined goals. #digital #transformation #retail #iorma

We are thrilled to announce the release of our latest collaboration: "The New Agenda for Growth: Five Imperatives For The Digital-Savvy Retailer” 📲 This FREE eBook is a collaboration between CX/digital.ai and RetailNext, and serves as a comprehensive guide designed to empower retail stakeholders in an era of unprecedented digital expansion. It distills the ever-expanding digital world into five actionable imperatives for stores, ensuring that brands thrive in today's retail landscape. 📌 Insights and strategies from industry experts 📌 Key trends shaping the future of retail 📌 Actionable steps to stay ahead of the competition 📌 Real-world case studies and success stories 📌 Proven tactics to boost your in-store customer experience Ready to revolutionize your retail strategy? Don't miss this opportunity to gain a competitive edge and transform your retail business. 👇 Click the link below to get your hands on this game-changing resource now! https://bit.ly/46WONXf #RetailInnovation #DigitalTransformation #RetailStrategy #FreeResource #AdvancedAnalytics #RetailTech #Stores

The Digital Transformation of The Retail Business Model – Part 3 Benchmark Report December 2023 Brian Kilcourse and Steve Rowen, Managing Partners,  RSR Research IORMA Advisory Board Members The Authors of this FREE Report discuss the results of their Research in the video which appears below. Further to the initial results of the Survey as contained in the videos The Digital Transformation of The Retail Business Model – Part 1 and Part 2, this Part 3 Video which appears below expands upon the following findings from the Survey: > Organizational Inhibitors – What Stands In The Way? Retailers Are Profoundly Uncomfortable That Their Future Is IT Dependent! How To Get Around It? Use The Insights From Data & Analytics To Show the Way Forward! > Retail Winners Take The Lead Winners Say “More Please!” – ‘Necessary’ technologies to implement a digital transformation strategy > Retail Winners Are Far Ahead In the Long Run… Where does your company expect to see long-term value in terms of organizational responsiveness to IoT-generated data? Report Recommendations > Rethink RFID’s Role. The ability to derive insights from RFID-provided data has improved exponentially. It is time to let go of past perceptions. > Put Aside The Why Digital transformation is not the typical retail technology implementation. The usual metrics of fast ROI doesn’t apply. This isn’t about competitive advantage: this is simply about the ability to survive long enough to play the next round. > Join The Modelling Revolution. Digital transformation and the technologies it employs offers the ability to predict all kinds of unforeseeable patterns before they occur – to model future states – and react to them faster once they do. Don’t miss out. > Seek Out Flexibility. The paramount need-to-know what inventory is available– and where it is– is just the beginning. How quickly a retailer can get inventory where it is needed most – in real-time – is a lesson in the importance of flexibility. > Think Small To Think Big. Digital transformation is not an all-or-nothing, sweeping endeavour. It is the culmination of many small projects tied together under a common set of well-defined goals. #digital #transformation #retail #iorma

In a world increasingly dominated by digital interactions, it's easy to forget the importance of human connection. Yet, customers still crave personalised experiences and genuine interactions with brands they trust. So, how do you strike the right balance between digital efficiency and building meaningful relationships? Quadient's "Moments that Matter" eBook shows you how! This comprehensive guide explores the art of leveraging technology to enhance, not replace, human connection for some of the most complex industries, including Banking, Insurance, Healthcare, Telecommunications, and Utilities. Access your free copy here ➡️ https://lnkd.in/efjDA4Ea #CustomerExperienceManagement #Ebook #MomentsThatMatter

Retailers must contemplate how to best leverage Artificial Intelligence to face today's headwinds. This e-book shows three ways to reduce manager non-value-added time by 48% by streamlining store processes! https://lnkd.in/gMaZ4aj7

Streamlining administrative tasks and integrating multiple platforms isn't just about saving time—it's about boosting profitability and gaining access to better real-time data. Here's what this means for your business: - Enhanced Efficiency - Unified Operations - Informed Decisions Ready to elevate your e-commerce game with the power of technology? Dive deeper with our eBook, '7 Biggest Financial Mistakes Online Store Owners Make and What You Can Do To Fix Them,' for more expert strategies. Comment READY to start your transformation!