Chope’s Post

𝐓𝐡𝐞 𝐖𝐞𝐞𝐤 𝐢𝐧 𝐭𝐡𝐞 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲: 🍽️ 🌐 • The reservation software Eat App launched an online restaurant waitlist that helps restaurants run their front-of-house operations faster. • Tableo launches an AI Assistant (Beta) for restaurants enabling them to have their own chatty robot on Messenger, capable of taking reservations and conversing with guests in any language. • Mozrest signed a partnership with the restaurant reservation software Weeloy in Singapore. • Zonal's latest report revealed that 63% of guests say the inability to book online is frustrating. 77% of them say the same about being unable to cancel or amend a booking online. — Want to know more about Mozrest? We are a channel manager connecting 50+ restaurant reservation software systems and booking channels, like the MICHELIN Guide, Tripadvisor, Google, Instagram, and many more. Visit our website or contact us to know more. 🤝

𝐓𝐡𝐞 𝐖𝐞𝐞𝐤 𝐢𝐧 𝐭𝐡𝐞 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 #9: 𝐓𝐨𝐮𝐜𝐡𝐁𝐢𝐬𝐭𝐫𝐨, 𝐎𝐩𝐞𝐧𝐓𝐚𝐛𝐥𝐞, 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤, 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦, 𝐚𝐧𝐝 𝐙𝐨𝐧𝐚𝐥 🍽️ 🌐 • TouchBistro’s latest study reveals that 26% of operators now use TikTok to promote their restaurants and 89% of them use AI. • OpenTable CEO Debby Soo's next big push will be AI, whose tools will transform both running and selecting a restaurant. • Mozrest expands the number of restaurants bookable through Facebook and Instagram. Social media bookings are surging during the Summer holidays, as travellers and locals seek convenient ways to discover and reserve popular dining spots. • Zonal's latest guide reveals that 53% of 18 to 24-year-olds use social media to book tables. 🔔 Stay tuned for more news and insights about the restaurant reservation industry next week. — If you've discovered me through this post, I’m the CEO of Mozrest, a channel manager that links over 50 restaurant reservation software and booking channels like the MICHELIN Guide, Tripadvisor, Google, and Instagram. Contact me to discuss the benefits of a partnership with Mozrest. 🤝

📣 The Week in the 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲: 🍽️ 🌐 • OpenTable has launched a partnership with the American Airlines AAdvantage Dining program. Dining programs are typically among the best ways to earn extra airline miles. When booking and completing a reservation through OpenTable, members will now earn a bonus of 150 AAdvantage miles. • GoTab announced a new integration with Schedulefly, a pioneering restaurant labour scheduling software, that promises to enhance how restaurants, bars, hotels, and event venues operate. • METRO AG, the leading wholesale company behind DISH Digital Solutions, announced its emphasis on digitalisation in its multichannel strategy, aiming for a 40% digital sales share by 2030. • Mozrest signed a new partnership with the restaurant reservation software Weeloy in Singapore. 🔔 Stay tuned for more news and insights about the restaurant reservation industry next week. — If you've discovered me through this post, I’m the CEO of Mozrest, a channel manager that links over 30 restaurant reservation software systems with booking channels like the MICHELIN Guide, Tripadvisor, Google, Facebook, Instagram, and many more. Contact me to discuss the benefits of a partnership with Mozrest. 🤝

📣 The Week in the Restaurant Reservation Industry: 🍽️ 🌐 • CATCH TABLE(캐치테이블), South Korea’s No. 1 restaurant reservation app expands services for foreign visitors in multiple languages. Wad, the company behind Catchtable, plans to develop an AI-powered translation program to ensure accurate and easy translation of various languages. This technology will enable 20 million foreign tourists to use Catchtable. • Toast announces the launch of its new Restaurant Management Suite powered by insights from over 100,000 restaurant locations providing enterprise brands with data, control, and API integrations to better manage their businesses. • Ambl., the UK last-minute booking channel collaborates with Toby Inskip better known as Eating With Tod, one of the top foodie influencers across the country. In the last year, Toby has grown his following to over 1.5 million and will create content showcasing Ambl's venues in London and beyond. • Mozrest launches an AI Assistant to help restaurants reply promptly and professionally to client reviews. This feature is part of the Review Management product distributed by Reservation Software partners. 🔔 Stay tuned for more news and insights about the restaurant reservation industry next week. — If you've discovered me through this post, I’m the CEO of Mozrest. This channel manager links over 30 restaurant reservation software systems with booking channels like the MICHELIN Guide, Tripadvisor, Google, Facebook, Instagram, etc. Contact me to discuss the benefits of a partnership with Mozrest. 🤝

𝐓𝐡𝐞 𝐖𝐞𝐞𝐤 𝐢𝐧 𝐭𝐡𝐞 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 #11: 𝐑𝐞𝐬𝐃𝐢𝐚𝐫𝐲, 𝐓𝐚𝐛𝐥𝐞𝐨, 𝐚𝐧𝐝 𝐋𝐢𝐠𝐡𝐭𝐬𝐩𝐞𝐞𝐝'𝐬 🍽️ 🌐 • ResDiary launched a new feature that allows restaurants to attract new customers and increase the value of every booking by setting up and selling vouchers directly through their booking system. Congratulations, Colin and Andy! • Tableo shared 6 ways online reservation systems can help restaurants manage time-based slot reservations to prevent guests from feeling rushed. Brilliant post, Jonathan and Benjamin! • Lightspeed Commerce's research with Foodservice Equipment Journal (FEJ) reveals how Brits are creatively cutting dining costs and highlights promising trends and opportunities in the hospitality industry. • Mozrest launched an AI Assistant to help restaurants reply to diners' reviews. This feature is part of the white-labelled 'Review Management' product distributed by Mozrest's Reservation Software partners. 🔔 Stay tuned for more news and insights about the restaurant reservation industry. — If you've discovered me through this post, I’m the CEO of Mozrest, a channel manager that connects over 50 restaurant reservation software and booking channels like the MICHELIN Guide, Tripadvisor, Google, Instagram, Quandoo, Ambl, Fanzo, and many others. Contact me to discuss the benefits of a partnership with Mozrest. 🤝

"Ride-hailing company Grab has acquired home-grown restaurant reservation platform Chope for an undisclosed sum and will take over Chope’s operations in Singapore, Indonesia and Thailand, according to an internal e-mail seen by The Business Times. In an e-mail on Monday (Jul 22), Grab’s head of deliveries Ngiam Xin Wei informed employees that the company had closed a deal to acquire Chope, with the latter’s employees set to join Grab’s offices in Singapore, Indonesia and Thailand 'in a couple of weeks'. 'Chope is a well-known and well-loved brand that operates in Singapore, Indonesia and Thailand,' said Ngiam in the e-mail. 'They have mature reservations and table management system, which we believe will bolster our omni-commerce strategy, and help accelerate our efforts to capture the dining out opportunity.' While Chope also has operations in Hong Kong and China, Grab will be retaining its operations only in Singapore, Indonesia and Thailand. When contacted by BT, a Grab spokesperson said its focus is to help level the playing field for small and medium-sized food and beverage (F&B) businesses that lack ‘the same resources or know-how that big F&B brands have’. With such businesses forming the vast majority of merchants on Grab’s platform, the company hopes to ‘empower them with tools to grow and manage their businesses more efficiently’. … (Chope founder Arrif) Zaiudeen said in a statement: ‘We have proudly achieved so much on our journey, but considering today’s challenging and competitive market, we have chosen to seek a partner to help is pursue new growth opportunities for sustainable growth.’ ” Paige Lim, Grab acquires local restaurant reservation platform Chope, aims to capture more diners in region—The company sees ‘a lot of potential’ in extending Chope’s services to its merchant-partner base across the region, 23ʳᵈ July 2024 print edition of 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘛𝘪𝘮𝘦𝘴, page 6, https://lnkd.in/gemi5Chn

Unlock greater revenue for your restaurant with Digital Upselling! 💡 Elevate your customers' experience by offering extra toppings, larger portions, and strategic promotions before checkout. Learn how GonnaOrder simplifies these upselling techniques, enhancing your average order value seamlessly. 🚀 👉Explore the world of profitable possibilities now: https://lnkd.in/eV5yNGpq #digitalmenu #upselling #Restaurants #hotels #foodbusiness #OnlineBusiness #tableordering #café #QRmenu #nowaiting #onlinefood #GonnaOrder

𝐓𝐡𝐞 𝐖𝐞𝐞𝐤 𝐢𝐧 𝐭𝐡𝐞 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲: 🍽️ 🌐 • OpenTable supports the “Restaurant Reservation Anti-Piracy Act” introduced in the New York State Legislature to stop fraudulent reservations and invests in tech solutions to help mitigate bots and bad actors. • Weeloy announced a partnership with the booking channel DiningCity | Asia. This strategic partnership will streamline restaurant operations and enhance reservation management. Congratulations, Soraya! • Mozrest expands in South America thanks to its partnership with CoverManager. We are excited to work with you José Antonio, Paco, Javier, Claudia, María, and Braulio! 🤝 • In Zonal's latest report, 63% of guests say the inability to book online is frustrating. The report revealed that online booking problems are 1 of the 3 main pre-visit frustrations. 🔔 Stay tuned for more news and insights about the restaurant reservation industry next week. — If you've discovered me through this post, I’m the CEO of Mozrest, a channel manager connecting 50+ restaurant reservation software systems and booking channels, like the MICHELIN Guide, Tripadvisor, Google, Instagram, and many more. Contact me to discuss the benefits of a partnership with Mozrest. 🤝

Table reservation has transformed dining experiences since it went online in the early 2000s. Initially, it provided a convenient way for patrons to secure a spot at their favorite restaurants without the hassle of phone calls. Today, it’s an essential feature, integrated into various platforms and apps for a seamless user experience. Eatoes revolutionizes this further by leveraging WhatsApp for table reservations. With just a simple message, diners can effortlessly book a table, receive instant confirmations, and even get reminders. This integration ensures that booking a dining spot is as easy as chatting with a friend. Eatoes' innovative approach not only saves time but also enhances customer satisfaction by offering a user-friendly and efficient reservation process. Next time you plan a meal out, just WhatsApp Eatoes and enjoy the convenience of modern dining. visit www.eatoes.com to get your digital menu now #tablereservation #eatoes #diningout #foodie #restaurantlife #techIndining

Le Shrimp Ramen in Malaysia has introduced the convenience of ordering and payments for its guests through Tabsquare SmartQR, available at every 🍜 💡Why are restaurants embracing digitalization with Tabsquare? ⏰Enhanced Efficiency: Simplify the ordering process, reducing wait times and optimizing overall restaurant operations. 👥Tailored Experience: Customize menu views to cater to individual guest preferences and dietary needs. 💰Cost-Effectiveness: Operate with fewer staff members, saving on labor costs. 📊Data-driven Decisions: Access valuable insights into customer preferences and ordering patterns to refine your offerings. Bid farewell to guesswork in restaurant management. With Tabsquare, dive into detailed insights for every aspect of your operation📈 https://hubs.ly/Q02lrLW90 #LeShrimp #Tabsquare