Christopher J. Kahle’s Post

Happy Monday Retailers! Are you struggling to staff your stores right now and figuring out your labor strategy for Q4? What is Reflex? A talent marketplace exclusive to retail connecting retailers with experienced retail associates on demand or consistently. What types of retail roles? Front of house: Sales (part/full time), floor organization, greeters, event help, seasonal needs, fitting rooms, and more. Back of House: inventory, shipments, omni orders, bopis, stock organization and more What is the talent like? Experienced associates that work at some of the top brands in retail that are vetted, background checked, interviewed and onboarded to ensure quality for our retailers How can I get the same workers? Our two sided review process allows you to favorite workers after every shift to prioritize them for your brand. How reliable is Reflex? 98% fulfillment rate with all of our retailers- doesn’t matter if it’s the weekend or a busy holiday season. How long to get started? It can take as little as 48 hours to get access to amazing retail talent in your stores. For more questions: email me at Chris@reflex.careers or request a demo at the link in my bio:) #reflex #retail #retailers #retailindustry #retaillabor #staffing #retailmanagers #retailsolution #strategy #leadership

Recently in November I completed my first year at Best Buy and I want to share some of my reflections on my first year and a few months. 1. I've never stopped learning. From my first day to over a year in I have continuously learned new skills, roles, product knowledge, and sales approaches. This has made work exciting and rewarding because I love learning new things. 2. Being flexible has been super important over the last year. To date I have worked in most areas of the store. Warehouse, Customer Service and the Sales floor. Knowing how to work in all three departments makes my weekly schedule pretty diverse. I am primarily at the customer service desk but am frequently scheduled sales floor and can fill in the warehouse as need. This not only keeps work interesting for me but it also allows me to be moved anywhere in the store as needed, sometimes contributing to all three in one shift. 3. Retail is hard but having supportive leadership helps especially when things get stressful or customers need assistance that non-management are unequipped to handle. 4. Train how you want to be trained. When I first was trained there were some ways that I knew if I had the opportunity to train myself I would change the approach. That usually means walking through how to do something then watching from the side and having the person learn through doing. Also I make myself available through questions as much as I can. 5. Customers interactions can be super rewarding. Whether a nice comment left on a survey or emailed to our leadership team or being mistaken for a manager comments from customers are a good way to know that you're doing well and providing good service, which I pride myself on as much as my sales numbers. 6. I have been able to get leadership opportunities which include training new staff members, being one of two main customer service employees, being trusted to take on projects including preparing front end/customer service for Black Friday as well as rearrange displays on the sales floor and lastly leading the tear down of truck and all that is included with that process (validating manifest, putting product away, receiving truck). I've learned and accomplished a lot in little over a year at Best Buy including for several months being one of the top performers in selling memberships or card applications as well as being top three in a quarter for home theater and computing baskets (amount of additional product sold with a TV or Computer). I look forward to learning more and developing my skills further however long I remain at Best Buy. #BestBuy #sales #leadership #customerservice #warehouse #learning #retail #technology #training

Opening a new store? I’ve opened several new stores and it was always tough determining the correct roster. No matter the projected budget, research on the area, client behavior or ecomm sales, the census always changed. I needed to hire more or reduce hours and eliminate certain roles based on traffic/sales. What if you could use Reflex to help shape your roster correctly? Reflex could not only help with the new store opening, but help to shape the right census. Think about avoiding overspending with overhiring and not enough sales/ traffic in the beginning. You can also quickly get the support if you under hired or struggling to fill roles with experienced retail associates that get brand specific training consistently. This would have helped me so much as I look at this photo when I first opened a new store in a new market. #reflex #retail #retailindustry #retailing #management #retailworkers #leaders #newstoreopening #newstores #nso #staffing

From Candidate to Client: How Unexpected Turns Shape Success I just had a conversation with a client I've known since I began recruiting nearly 20 years ago. I first cold-called his store back in October 2005 when he was a Store Manager for an outdoorsmen retailer, fresh out of college with a major in Biology. At the time, he had worked part-time as an associate while in college and full-time during school breaks. When graduation came, senior leadership noticed him and offered him a Store Manager position. He accepted it as a temporary solution while he sought opportunities aligned with his education. Fast forward nearly 20 years, and he's now the SVP of Stores for that same company! He's played a key role in breaking into new markets and expanding the company's footprint. So, while I didn't manage to recruit him back then, we've remained connected. We've referred talent, shared market insights, and partnered on filling crucial positions. You never know where that one call might lead. Even if someone isn’t the right fit for a position or isn’t using outside search services at the time, you can still find and add value. ⭐ Thank you for your continued partnership.⭐ #retail #retailindustry #changingcourse #partnership #bringvalue #wholesale #supplychain #distribution #fulfillment #ecommerce #staffingneeds #searchsupport #openpositions #jobs #ceo #cfo #coo #cio #vpofstores #outdoorsman #homeandfarm #agretail #specialtyretail #ruralstores #districtmanager #regionalmanager

Retailers, we're only a month away from new Fall launches in stores! Summer Sales are happening, inventory, store manager conferences, pop ups, events and hiring for Q4 has begun. Is Reflex part of your labor strategy? Are you opening new stores soon? Any of your stores have current open positions and you as a DM are trying to help with interviews, coverage, and the business is suffering due to low coverage? Let us support your needs. Every retailer should have Reflex to be strategic, proactive, and prepared for all their labor needs in stores, when they need it. Email: Chris@Reflex.careers or book a demo on the link in my bio to learn more #retail #retailers #retailmanagers #retailleaders #reflex #labor #districtmanagers

Job-seekers, I often talk about understanding your audience and respecting the knowledge they already have about the companies you've worked for and the types of positions you've held. That's important - otherwise you're wasting their time. So if you're a store manager, ask yourself - will the person reading your resume probably already know the basic elements of what you're responsible for? If so, don't waste time telling them that you're responsible for driving sales, ensuring a high level of customer satisfaction, hiring and training staff, controlling shrink, etc. It provides no value. Same goes if you're a district manager. Do you think the reader already understands that you conduct store visits, set targets, recruit leaders, develop succession plans, etc? If so, then leave that stuff out and tell them about your particular district, the challenges you faced, and the achievements you had. That will provide the reader with much more value. #retail #retailcareers #resumes

I was interviewing for a solid promo. Leading 5 Area Mgrs + 70 branches. Spoiler alert 👉🏻 I didn’t get the job. 😎 Here’s the quick story + learning. During the interview I was asked how I’d approach the role, where I’d spend my time. I was currently a top 1% Area Mgr, running 11 branches. My answer: in the field, with my Area Mgrs ensuring they were leading + coaching their teams. The current Retail Executive didn’t like my answer. They made it clear that most of my time would be in an office, pulling together reports and running calls. I was immediately turned off. And adamantly disagreed with the approach. So yes, I didn’t get the job. But honestly, I didn’t really go for it once I heard that. Fast forward about 3 years. My story: I took another Area Mgr job (crushed it) I took a new Premier Mgr job (crushed it) I took a Premier Market Exec job (crushed it) In that same 3 years. That market’s story: The Retail Exec left the company (Their market was a bottom performer) A new Retail Exec took over (I believe with a similar approach as the previous one) (The market still remained at the bottom) Then I was tapped to take over as Retail Exec. Yep - this time I wasn’t just running 70 branches. I got all 140 of them. And I led that team the way I explained previously. 👉🏻 In the field. 👉🏻 With my Area Mgrs. 👉🏻 Coaching + teaching the branches. Oh - we became the #1 Market in the company. Within 12 months. Here’s the learning: If you believe what works. Keep doing it even if opportunities don’t happen. Because timing is everything. And consistent execution is the game changer. So keep your head down. And keep going 🙌🏻 Any thoughts? Any questions? Anyone here for this journey? Hit me up below ✌🏻

From Candidate to Client: How Unexpected Turns Shape Success I just had a conversation with a client I've known since I began recruiting nearly 20 years ago. I first cold-called his store back in October 2005 when he was a Store Manager for an outdoorsmen retailer, fresh out of college with a major in Biology. At the time, he had worked part-time as an associate while in college and full-time during school breaks. When graduation came, senior leadership noticed him and offered him a Store Manager position. He accepted it as a temporary solution while he sought opportunities aligned with his education. Fast forward nearly 20 years, and he's now the SVP of Stores for that same company! He's played a key role in breaking into new markets and expanding the company's footprint. So, while I didn't manage to recruit him back then, we've remained connected. We've referred talent, shared market insights, and partnered on filling crucial positions. You never know where that one call might lead. Even if someone isn’t the right fit for a position or isn’t using outside search services at the time, you can still find and add value. ⭐ Thank you for your continued partnership.⭐ #retail #retailindustry #changingcourse #partnership #bringvalue #wholesale #supplychain #distribution #fulfillment #ecommerce #staffingneeds #searchsupport #openpositions #jobs #ceo #cfo #coo #cio #vpofstores #outdoorsman #homeandfarm #agretail #specialtyretail #ruralstores #districtmanager #regionalmanager

3 Ways to Support Retail Store Managers 💡 Store managers are the backbone 💪 of your retail business. The right store manager can make a store a huge success, while the wrong manager can break a brand. This is why it’s critical for head office to put a culture and systems in place to support store managers and help them achieve success. Remember, store managers have a lot to do and it’s important for store managers themselves to work at improving their game. It’s also important for head office to recognize how it can better support store managers to carry out these responsibilities so you have stronger performing stores. #Retail #RetailManagement #RetailOperations https://lnkd.in/gwSQNacj

#hiring Market Leader, San Francisco, United States, fulltime #jobs #jobseekers #careers #SanFranciscojobs #Californiajobs #SalesMarketing Apply: https://lnkd.in/gPtu_rvg Hey trailblazers! Buck Mason is on the hunt for a Market Leader to steer our ship to new heights. If you're a seasoned pro with a knack for leading teams, driving results, and making magic happen in the world of retail, we want you at the helm. Responsibilities:Lead from the front lines - you'll be the driving force behind multiple stores in your market, setting the standard for excellence.Develop and execute killer strategies to drive sales, increase foot traffic, and elevate the Buck Mason brand in your market.Build and nurture a high-performing team - coaching, mentoring, and empowering them to reach their full potential.Dive deep into the numbers - analyzing sales data, identifying trends, and making informed decisions to drive business growth.Partner with cross-functional teams - from HR to marketing - to ensure alignment and maximize results.Be the face of Buck Mason in your market - building relationships with customers, community partners, and industry influencers.Roll up your sleeves and dive into the day-to-day - whether it's jumping on the sales floor or troubleshooting operational issues, you're ready to do whatever it takes to get the job done.Foster a culture of excellence - setting high expectations, recognizing achievements, and creating a positive and inclusive work environment.Required Skills:Seasoned pro - you've got a track record of success in retail leadership roles, with a deep understanding of store operations and business metrics.Natural-born leader - you inspire greatness in others and know how to build and motivate high-performing teams.Results-driven - you're laser-focused on hitting targets and driving business growth.Analytical thinker - you love digging into the data to uncover insights and make data-driven decisions.Relationship builder - you're a people person, with a knack for building strong relationships with customers, colleagues, and partners.Problem solver - you thrive in fast-paced environments and love tackling challenges head-on.Flexibility is your middle name - you're ready to adapt to change and thrive in a dynamic and ever-evolving retail landscape. Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Franc