CliftonStrengths’ Post

Do you lead with Competition? Competition can be healthy and fun, but I've also seen it create anxiety in other team members. Competition at it's best goes from 'me' to 'we' As Gallup reminds us, be careful not to let your competitive spirit get in the way of your relationships. Not everyone has your drive to win, and constantly comparing your performance to theirs might offend them or hurt their feelings. This doesn't mean the members of your team aren't all rowing in the same direction. Some of you captain the ship, while others are at the oars, steering, or navigating, while others are serving water to those working so hard. And please be sure to celebrate your victories along the way and recognize individual performance before moving on to that next mountain.

In 2019, Natwest, a global banking leader, introduced Tyl, a merchant-acquiring platform aiding small and medium-sized businesses in efficient card payment acceptance. Tyl partnered with Pareto in late 2022 after Lisa Range, Natwest's Chief Commercial Officer, commissioned Pareto to start the sales training initiative. Lisa pinpointed specific challenges within the Sales team, notably a lack of consultative sales approach. Discover how Tyl by Natwest used Pareto’s services to assess and train the leadership and sales team and build a coaching, observation, and support culture to drive conversion and sales performance. Read More: https://lnkd.in/enSf-3vc #Pareto #Training #SalesSuccess

As GCs, we know receiving feedback on estimates and proposals is crucial! It helps us understand how competitive we are, identify areas for improvement, and ultimately win more projects. But here's the thing: it's also equally important for us to GIVE feedback to our trade partners. Honest, constructive feedback on their proposals helps them: Refine their pricing and approach: By understanding where they stand, they can adjust their strategy for future bids. Strengthen their proposals: We can guide them on clarity, completeness, and alignment with project expectations. Build stronger relationships: Transparent communication fosters trust and collaboration, leading to long-term partnerships. Remember, feedback is a two-way street. Let's work together to create a culture of open communication and continuous improvement! #construction #feedback #collaboration #tradepartners #gcrelationships #winningproposals

As you work to align sellers' goals with organizational objectives for 2025, it’s critical to continually assess how your current sales incentive plan is or isn't achieving your desired results. And it’s no easy feat! At a minimum, you’re balancing: --> Defining what a successful incentive plan looks like, and how this aligns to overall organizational objectives, --> Connecting with leaders throughout the org, defining dependencies, and getting as close as you can to strategy, --> Structuring your incentives thoughtfully and aligning plan metrics to key aspects of growth (retention, upsell, cross-sell, new customer acquisition, etc.), --> Setting up reporting and analysis to track plan performance and avoid unintended consequences, --> And, of course, devising clear communication on the comp structure — ensuring everyone’s bought in. Optimizing your incentive program can be daunting considering all these elements, so it helps to break out the essential steps to orient around. Check out our post on ensuring you’re thinking about the ICM process holistically as you tackle it this year: https://frma.ai/4cAjeFJ

Exciting News! 🎉 Our General Manager’s Christopher Wells insights on maintaining long-term client relationships were recently featured on CustomerRelations.io In the article, he shares strategies for fostering lasting partnerships built on trust, transparency, and a client-first approach. We're proud to see his perspective showcased alongside other industry leaders. Check out the full article to learn more about how INCA values and maintains its client relationships: Read Here https://lnkd.in/deGBdRfh #ClientRelations #BusinessLeadership #INCAQatar #CustomerFirst #IndustryInsights

We are excited to share key insights into the synergistic relationship between B2B marketing and sales through thought leadership. - An impressive 59% of companies actively weave research into their thought leadership approach. - About 56% leverage thought leadership to enhance business opportunities and influence purchasing decisions. - Companies utilizing thought leadership during sales are 4 times more likely to achieve commercial success. Discover the significant impact of thought leadership in the B2 by reading more here: https://okt.to/1l3Y80

This is a great video leading on from last month's newsletter. Joshua Seiden, author of Outcomes over Output, explains how to use leading and lagging indicators. In short: - Impact is too long-term; find something that you can influence in the short term - Outcomes can often be lagging; find the leading indicators - Focus on the Resources, Activities and Outputs required to move your leading indicators #outcomes

I’m excited to announce that my article on fostering long-term client relationships has been featured on CustomerRelations.io! 💼 In this piece, I outline key strategies for building trust and sustaining partnerships, which have been instrumental to our success at INCA. It’s all about ensuring that our clients feel valued and supported at every stage. I’d love for you to check it out and share your thoughts! Read the full article here https://lnkd.in/dn24xq7H #BusinessLeadership #INCAQatar #ClientSuccess #ClientFirst #IndustryInsights

🚨Did you know 80% of marketing and sales activities happen without meaningful collaboration? Misalignment can stifle growth, but organizations that align through shared goals are 2.3 times more likely to achieve higher sales conversion rates!📈 🎯OKRs provide a powerful framework for alignment across all levels—company, team, and individual. They not only enhance transparency, 🌟but also foster a culture of innovation and flexibility💡. 👉 Read our latest blog to know the ins and outs of achieving higher efficiency🔗 https://lnkd.in/grSn5p_J

What attributes define a company/organisation as a top performer? 1: They must have passion in their product or service. 2: Provide a customer focused service. What attributes set an organisation apart from their competitors? 3: How they deal with issues or complaints. 4: How they treat the customer who cancel their service or return their product. Some organisations perform at the top of their game on all points. I have time and loyalty for organisations who manage points 3 and 4. Few organisations are morally and ethically bankrupt. If you want to sample the flavour of the true identity of an organisation, evaluate their behaviour on points 3 and 4.