🛑 Small Business & Charities - BE WARNED 🛑
When big businesses prioritize profits over customer service – we pay the price.
It's hard to describe the disappointment we felt as we watched 6 long months of work come to a complete halt in 4 short hours.
We had just launched our Together Foundation, a testament to Together Digital's dedication to breaking down barriers and fostering inclusivity in our growing community of collaborative and powerful women in digital. Its mission is to provide valuable content, a supportive community, and membership opportunities for women who may need more support but find membership dues out of reach.
After providing our 501(c)3 IRS and our non-profit bank account statements, as requested, donors were denied the ability to donate further after only three donations were cleared.
Apparently, regardless of whether you are a small business or charity, PayPal can decide, without warning or recourse, that if they feel your business transactions are unsafe, they can cancel your account and freeze your funds—holding them for up to 180 days.
And no, they will not tell you what transactions or why.
Thankfully, these are charitable funds that will go toward granted memberships.
However, if you are a business that uses PayPal payments as operating funds, I can only imagine the devastation this might cause. Our emails since Friday have gone unanswered; since then, I have heard of countless others that this has happened.
I understand the need for safety and security, but the complete lack of notice, recourse, or support is appalling and shows their business priorities.
THE GOOD NEWS:
I am happy to announce that we have found another solution and are exploring additional partners (thanks to our amazing community).
I look forward to moving forward from this and empowering more women–but it would be remiss not to share.
Please join me in empowering more women in digital—donate or apply to the Together Foundation today.
Learn more >> https://lnkd.in/gc7yKFdn
Donate >>> https://lnkd.in/ghzv-4_H
Apply >>> https://lnkd.in/gem6yhUJ
2024 Top 10 "Innovator of the Year" by Women of Work (WoW) Revenue and Growth Accelerator | Transforming Vision to Value | Empowering Partners for Impact
2moI'm so honored for this special post - thank you!