Customer Experience Magazine (CXM)’s Post

In this article in Retail Insight Network, Robert Gatto tackles how consumers are spending their disposable income, and what this means for retailers of all sizes. https://lnkd.in/etuhyksV

Check out Retail Today's Customer Experience edition featuring insights from Ed Wogan SVP & Chief Merchant Officer at Valuedynamx! 📈✨ Want successful holiday sales? Start with smart Back-to-School marketing. Read more... https://shorturl.at/tok1y #RetailMarketing #BackToSchool #CustomerExperience #Inflation #ConsumerTrends

📌Dear Community, In an article for Retail Today's 2023 Holiday Season edition, our Chief Revenue Officer, Robert Gatto, delves into the constantly evolving retail landscape and the advantages of delivering an improved #checkout experience that caters to the diverse payment preferences of #consumers. Dive into the full piece to learn more about the pivotal role that #payments are now playing in retailers' growth strategies for this year's holiday shopping season. #Paysafe #RetailTrends

Thinking about adopting a click-and-mortar model? This omnichannel strategy merges the advantages of both online and offline retail, aiming to improve the overall shopping experience for customers. #customerexperience #CX #omnichannel

Customer behaviours are changing and staying up to date with their needs is important to stay ahead of the competition. Reach out to see how TNS can help your business with your payments needs #payments #secure #retail

39% of consumers around the world are Click-and-Mortar™ shoppers. 📱🛒 Learn how the future of shopping and payments are changing in the Global Digital Shopping Index. https://vi.sa/3wP82ES #DigitalShopping #Payments #Retail #VisaAcceptanceSolutions

The 2024 Global Digital Shopping Index will introduce you to the Click-and-Mortar™ shopper—who they are, how they like to shop, and why they’ll be so influential. Understanding how online and in-person shopping preferences are evolving is essential for businesses that want to keep customers coming back for more.

As inflation stabilizes, a new type of consumer has emerged, marked by value consciousness, digital savviness and a preference for experiences over material goods. Lecturer Omar H. Fares explores how businesses can cope with the changing retail landscape. More: https://bit.ly/3VvFcn2

Returns are the inevitable consequence of selling online, so understanding customer attitudes and expectations around them is crucial. A new consumer survey report explores what really matters to shoppers. #returns #retail

Our annual retail industry outlook explores three key opportunities: 1 - Lean into loyalty programs 2 - Enhance omniexperience through in-store investments 3 - Drive individual engagement at scale with trustworthy AI Download our full 2024 retail industry outlook to learn more about the biggest focus areas for retailers in the year ahead.