Isobel Rogers’ Post

📢 Customer Experience Foundation and Alorica teamed up to bring you an incredible report on Customer Experience vs. Customer Expediency. It's packed with useful strategies and tips. Trust me, you’ll want to read this! Download it for FREE here: https://lnkd.in/eSb4dkVP #CustomerExperience #CX #BusinessInsights #FreeReport

Is the ownership of the customer experience solely the responsibility of the customer service department? And what measures can you ensure to drive long-term success? ➡️ https://lnkd.in/gsWkrHEY #customerexperience #cx #cxownership #customercentricculture #teamownership #ceo #cxo #customersuccess #customerjourney #customerrelationship

There’s no single magic metric that measures the customer experience. It exists on a spectrum, so the more data you have, the better. Find a few methods above, to gather that data to measure and improve your CX. Comment for more information on Zendesk. #Zendesk #TreesSolutions #ZendeskIndonesia #CX #CustomerService

Have you read the Customer Experience Foundation report that was created in collaboration with Alorica where they uncover the key strategies to balance efficiency and excellence in customer services? You can download the report for free here: https://lnkd.in/eSb4dkVP #CustomerExperience #CX #BusinessInsights #FreeReport

Did you know? From seven days to real-time. Enhance direct and indirect customer experience through one source of truth. https://imsap.co/6043wiDjH #CX #CustomerExperience

See It In Action - https://engh.to/3Szu4nf Customer Experience (CX) Redefined #EnghouseInteractive #EnghouseAI #AIforCX #ContactCenter #CloudChoice #ONPremise #HybridContactCenters #PracticalAI

Today Jason challenges us to think beyond the transaction when it comes to customer experience #cx and by doing so you will grow your business #businessgrowth.

This week we are discussing What is SL and Choosing the right one. What is it and it's impacts to customer experience? Check it out here 👉🏽 https://lnkd.in/eiQAAr-b Dive in and leave us a comment on your thoughts. #TheWFMPeople #WFMMatters #CX #EX #WFM

The Ultimate Customer Experience® is how you deliver the #distinction you've created in an unforgettable way. #CX #customerservicetraining #salestraining #leadershipcoaching https://lnkd.in/gNZBrh2v

"What people say about us today is more impactful than what we say about ourselves." A new episode of Amazing Business Radio is out! We have David Avrin, customer experience speaker and consultant. He talks about his latest book, Ridiculously Easy to Do Business With: A practical guide to giving customers what they want—when and how they want it, and shares actionable tips on providing a hassle-free customer experience. “Ridiculously easy” is the new standard. The true competitive advantage lies in delivering a frictionless and convenient customer experience. Quality products and services are the minimum requirement for any business. However, what sets a company apart is how easy and convenient it makes the customer experience. Competing solely on quality is no longer enough. It’s crucial to focus on providing a seamless and hassle-free experience for the customers. Plus, Shep and David share their favorite tips from Ridiculously Easy to Do Business With, such as “be ridiculously easy to see,” “ridiculously easy to reach,” and more. Tune in! https://lnkd.in/g8cBjzDB #customerservice #customerexperience #CX #customerconvenience #ShepHyken