📢 Jennifer Pahlka, former deputy CTO in the Obama Administration, shared valuable insights from her book "Recoding America" at BenCon 2023 where she highlighted the crucial relationship between technology, design, and government. Pahlka examined the current state of government digital service delivery, emphasizing the need to address complex tech stacks and forms, and complicated procurement processes. Pahlka reminded us that government is by and for the people, underscoring the importance of community support for good design. 🔑A major takeaway is that user-centered approaches and inclusive design are vital to create effective and accessible government services. View the full recording here! https://lnkd.in/g4QCEu-t
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🚀 Digital Benefits in the News makes it easy to stay up to date! 📰 Catch up on August's digital benefits news here⬇️ https://lnkd.in/dTaTNByZ 🪪 National Institute of Standards and Technology (NIST) releases 2nd draft of Digital Identity guidelines for comment 🔊 What 4000 people are saying about economic mobility Bill & Melinda Gates Foundation 💡 How states are using journey mapping + more digital benefits news you won't want to miss 🌟 Join us at BenCon! Virtual registration⬇️ https://lnkd.in/eRwNxpFc
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🌻 Welcome to DBN August Digital Digest! Dive into all the details ➡️ https://lnkd.in/dGTGrZBb 🚀 Join us virtually at BenCon! 💡Check out Public Policy Lab’s qualitative research on older Americans: The People Say 👉 Loads of highlights and opportunities to share 📅 Mark your calendar for Form Fest 2024: December 4 hosted by Digital Service Network and Code for America 💌 Don’t get the Digital Digest? Subscribe: https://lnkd.in/ej9_ScCG
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📢 Join us this Wed, 8/14 at 12:30 ET for our last Summer of CX webinar: CX for Benefits Access! 💡 Hear best practices and tensions balancing access and security at digital benefit front doors. Featuring Elizabeth Bynum Sorrell, PhD, Digital Benefits Network + Connie LaSalle, National Institute of Standards and Technology (NIST) + Ruthie Nachmany, New Jersey State Office of Innovation + Molly Looby, MPA, Illinois Department of Employment Security. ⬇️ Register now! https://lnkd.in/ezSsQZjH 🌟 The first webinar, Principles to Improve CX, is up online and others to follow! Special thanks to Mai Do, California Employment Development Department + Brett Gleason, Michigan Department of Labor and Economic Opportunity (LEO) #UIA+ Rachael Carson, Civilla! 🌟 Special thanks to Mo E., Office of Management and Budget + Sylvie Williams, U.S. Department of Labor for a terrific conversation about CX Metrics for Decision Making. Link coming soon! https://lnkd.in/ezSsQZjH
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Join us and the Beeck Center for Social Impact + Innovation virtually for #BenCon2024, a two day event exploring core topics as we navigate accessible, effective, and equitable technology in #publicbenefits. 🗓️ September 17-18 📍Virtual 🔗 https://lnkd.in/eRwNxpFc Tune in for two full days of programming exploring key themes including improving digital service delivery, digital identity, automation and artificial intelligence, as well as timely topics in public benefits. This year, key themes include improving digital service delivery, digital identity, automation and artificial intelligence, and timely topics in public benefits. We’ll position ourselves to the moment we’re in — socially, politically, and technologically—to continue to chart the course to excellence in digital benefits delivery. We have a great lineup of speakers for the livestream, including: Dan Honig, Georgetown University faculty and author, Mission Driven Bureaucrats, Julia Dale, Director, Michigan Unemployment Insurance Agency - Michigan Department of Labor and Economic Opportunity (LEO) Amanda Renteria, CEO, Code for America Hanna Kim, Director of Login.gov Register today to save your spot! #DigitalServices #CivicTech #GovTech #AI
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📢 Still time to register for CX Metrics for Decision Making! Join us tomorrow, Tuesday, 8/6 at 12:30 ET for our second ☀ Summer of CX webinar! 🎯 Hear Mo E., @US Office of Management and Budget, Sylvie Williams, U.S. Department of Labor, and Jennifer Phillips, Digital Benefits Network talk about collecting, analyzing + using CX metrics for decision making. 🚀 Listen in next Wednesday, 8/14 at 12:30 ET for the final webinar in the series: Improving CX for Benefit Access. ⬇ Register now! https://lnkd.in/g6YDpMe4
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🚀 Digital Benefits in the News makes it easy to stay up to date! 🧑💻 Listen to Code for America's Amanda Renteria on Equitable AI 🔊 Opportunity Alert: $15M for WIC Outreach Announced 🌟 AI Back to Basics by 18F + AI Public Sector Training by InnovateUS 📰 Catch up on the 😎 July's digital benefits news ➡️ https://lnkd.in/g3gxddpt
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Join the Digital Benefits Network, National Institute of Standards and Technology (NIST), and the Center for Democracy & Technology on Thursday, August 1, from 2-4:30pm ET for a virtual workshop to inform our project, Digital Identity in Public Benefits Delivery! https://lnkd.in/gspuyPfN In June, NIST announced this new collaborative research project with the DBN and CDT to adapt NIST’s digital identity guidelines to support public benefits programs. Through this work, we aim to develop voluntary resources that help practitioners and public sector leaders evaluate what degree of authentication and identity proofing is needed for specific public benefits delivery contexts. https://lnkd.in/ei43RAD9 As we kickoff this project, we’re eager to gather input from core stakeholders across sectors to inform the focus and format of the resources we build together! We’re eager to get input from individuals and organizations across federal and SLTT government, nonprofit and advocacy organizations, academia, and industry, so register today! #DigitalIdentity #CivicTech #GovTech #IdentityManagement
Welcome! You are invited to join a meeting: Scoping Workshop: Digital Identity for Public Benefits Delivery. After registering, you will receive a confirmation email about joining the meeting.
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