Domonique Grant’s Post

🌟 Why Work With Me? 🌟 As the Cluster Director of Sales for Hilton Garden Inn and the Royal Winchester Hotel, I’m passionate about creating unforgettable experiences for our guests and forging strong partnerships with our clients. Here’s why collaborating with me can elevate your next event, stay, or business venture: 1. **Expertise in Hospitality** With years of experience in the hospitality industry, I understand the nuances that make a stay exceptional. I leverage this knowledge to tailor solutions that meet your unique needs. 2. **Personalized Service** I believe in building relationships, not just transactions. I take the time to listen, understand your objectives, and customize my approach to ensure your vision is realized. 3. **Strategic Approach** My focus is not just on short-term success but on fostering long-lasting partnerships. I work closely with you to develop strategies that drive results and enhance your brand. 4. **Innovative Solutions** In today’s ever-evolving landscape, I embrace creativity and innovation. Whether it’s a corporate meeting, a wedding, or a special event, I bring fresh ideas to the table to make your experience truly memorable. 5. **Commitment to Excellence** At Hilton Garden Inn and the Royal Winchester Hotel, we pride ourselves on our high standards. I am dedicated to delivering exceptional service and ensuring every detail is meticulously handled. 6. **Community Focus** I’m passionate about supporting local businesses and initiatives. When you work with me, you’re not only choosing quality but also contributing to the growth of our community. 7. **Results-Driven** My track record speaks for itself. I am committed to achieving results that exceed your expectations, whether through increased bookings, enhanced guest satisfaction, or memorable events. Let’s connect and explore how we can collaborate to create extraordinary experiences together. Your success is my priority! Keeley.dennyschene@hilton.com #HiltonGardenInn #WinchesterRoyalHotel #SalesLeadership #HospitalityExcellence #Partnerships #EventPlanning #customerexperience #CommunityEngagement

Are you in hotel sales? Then you will get this video and have a nice giggle 😄. When I was on property sales, it was always great to collaborate and participate in brand sales missions. Whether it was Hilton or Marriott brand sales missions ….. They were always a lot of fun. Lots of great friendships came out from these activations. I can think of a couple of examples right Cholo Reyes or Jayme Mitchell or Subin Menon ? Lol What are some good memories from you have from conducting sales missions with other sales professionals? Happy Saturday 👊🏼 And remember…… Nothing Happens Until Somebody Sells Something- my favourite Hotel Equities Value. #hospitality #hotelindustry #hospitalityindustry #sales

Calling out folks in the hospitality sector! We've got a catch all solution for Hospitality sales that will help you integrate information, feed back loops and connections on an organizational level. #hospitality #businesssolution

ATTENTION! HOW TO SELL AND WHY YOU HAVE TO GIVE BIG DISCOUNTS TO SELL? Due to the many questions received so far about how to sell and why you have to give big discounts in sales, today we will deviate from the usual content about hotels. We will write about how to sell and how not to give big discounts. Why do you have to give big discounts? Can't you sell the product/service without lowering the price? Do you feel that clients do not respect you, that they lie to you, that they set conditions that you can not accept? They see you as their competition, you haven't shown them anything new, and you don't give them any value. If you want to avoid all these sales problems, you need to change your approach. People have a defense mechanism as soon as they feel that you want to sell them something, approach people differently and they will trust you. How to make a successful sale in 3 steps: 1. Start a conversation honestly without selling 2. Explain to clients that they have a problem 3. Offer a solution PLUS: WHEN YOU TALK TO THE DIRECTORS, YOU NEED TO HAVE CONFIDENCE, KNOWLEDGE, AND A STRONG ATTITUDE, YOU NEED TO TAKE AN ATTITUDE OF EQUALITY WITH THE DIRECTORS. DIRECTORS ARE MOSTLY STRONG AND SUCCESSFUL PEOPLE, WHO ALSO RESPECT STRONG AND SUCCESSFUL PEOPLE AND LIKE TO COOPERATE WITH THEM. I hope it was useful to you, wish you a nice day! #sales #discount #discountoffer #howtosell #directors #hotelindustry #hotels #hotelmanagement #hotelleaders #hotelmarketing #hotelmanager #hotelowners #hotelmanagers #cooperation #hotelmanagers #hotel #hotels #hoteliers #luxuryhotels #leadinghotelsoftheworld #smallbusinesssuccess #smallbusinessowners #smallluxuryhotels #wellnessandspa #resorstsandspa

"Historically, sales directors and revenue leaders tend to fight on rates, but Tripleseat for Hotels has helped us work together by showing us what we have historically done in the past when deciding on a piece of new business." - Jennifer Cannistraci, Corporate Director of Sales for Springboard Hospitality Since 2021, Springboard Hospitality has used Tripleseat for Hotels to manage group sales and catering business across its portfolio of independent properties. The switch to Tripleseat for Hotels has provided Springboard Hospitality with a solution for managing group business, improving sales team accountability, reducing labor costs, and making data-driven business decisions. Since implementing Tripleseat for Hotels, Springboard has seen an 8% increase in group business across its portfolio. Learn more about Springboard Hospitality's experience with Tripleseat for Hotels at the link below. https://bit.ly/3R8gGWP #hotelier #hoteltech #hotelsales #hoteltechnology #groupsalesmanagement #hotelsalesmanagement #hospitalityindustry #hotelgroupsales

 In the competitive world of hospitality, it's the extra mile that often transforms potential clients into loyal partners. 🔑 Key Strategies for Success: 1️⃣ Understanding Client Needs: Take the time to truly understand your client's objectives and expectations. Tailor your proposals to showcase how your hotel is the perfect solution to their unique requirements. It's not just about selling a room; it's about offering an unforgettable experience. 2️⃣ Personalized Service: Building strong relationships is the foundation of success. Go beyond the standard service by offering personalized touches that make guests feel valued. Whether it's a welcome note, a room upgrade, or a thoughtful amenity, these gestures create lasting impressions. 3️⃣ Continuous Learning: Stay ahead in the ever-evolving hospitality landscape. Attend industry conferences, participate in workshops, and embrace new technologies. A well-informed sales manager can better anticipate client needs and position the hotel as a forward-thinking partner. 4️⃣ Prompt and Proactive Communication: Timely and effective communication is non-negotiable. Be responsive to inquiries, provide comprehensive information, and proactively address concerns. A prompt response can be the differentiator that sets your hotel apart. 5️⃣ Creative Proposal Presentations: Don't just deliver a proposal; craft an experience. Use multimedia elements, such as videos and virtual tours, to showcase the uniqueness of your property. Make your proposals memorable and visually compelling. 🏆 The Rewards of Going Above and Beyond: By consistently exceeding expectations, you not only win business but also build a reputation for your hotel as a preferred partner. Satisfied clients become advocates, spreading the word about the exceptional service they received. This positive word-of-mouth can be a powerful driver for attracting new business. Let's embrace the challenge of setting new standards in hotel sales management! Together, let's create experiences that go beyond the ordinary and leave an indelible mark on our clients. #HotelSales #HospitalityExcellence #ClientPartnerships #AboveAndBeyond #SuccessInSales 🌐✨

The Hilton Hotel Secret Sauce - A Blueprint for Sales Success. Imagine checking into a hotel and feeling like you're home, no matter where in the world you are. Sounds too good to be true, right? Well, that's the magic of Hilton hotels. But how do they do it? What's their secret recipe for creating such unforgettable experiences? Did you know that Conrad Hilton, the mastermind behind the Hilton empire, didn't start with luxury? Nope, he began with a humble establishment for miners. But he didn't stop at mere renovations; he revolutionized the management policies, introducing the now-familiar star rating system. This innovation didn't just upgrade hotels; it transformed an entire industry. Hilton hotels are renowned for their exceptional loyalty program, Hilton Honors, which boasts over 100 million members worldwide. This program not only rewards frequent travelers but also enhances customer retention through personalized services and exclusive benefits. Another fascinating aspect of Hilton's success is their commitment to sustainability. Hilton was the first major hotel company to institute a comprehensive environmental and social impact strategy called "Travel with Purpose." This initiative aims to cut their environmental footprint in half and double their social impact investment by 2030. Moreover, Hilton's innovative use of technology sets them apart from the competition. They pioneered the Digital Key, allowing guests to check-in, choose their room, and unlock their door using their smartphone. This convenience has revolutionized the guest experience, making stays more seamless and personalized. My Big Takeaway: Hilton didn't become a hospitality giant overnight. It took vision, innovation, and a commitment to excellence. Similarly, in sales, having a well-defined system is key to success. Whether it's a meticulous lead generation process or a personalized customer journey, a solid sales system ensures consistency, efficiency, and, ultimately, growth. Join the www.CEOSalesHuddle.com for sales growth and business strategies. Stay Hungry. Stay Humble. Che Brown www.CEOSalesHuddle.com Connect with me: @IamCheBrown #CEOSalesHuddle #CEOSalesDashboard #CEOMasteryNetwork

Attention hotel GMs and salespeople (or those with connections to them!): I need your help! I'm presenting to a group of hotel GMs and salespeople this fall and need your input! I have a quick 5 question survey. What do you get out of it? You have the option to include your email address to receive the results summary of both the GM and salesperson survey. With my personal connections that have already filled it out, there are some great insights! Pass this along to any hotel GMs/hotel salespeople you know (doesn't have to be DOS). Thanks in advance! #hotelgm #hotelmanagement #hotelsales #hoteldos #thankyou

As I gazed out the window of my office, I couldn't help but wonder if hotel sales was a dying art. I had heard whispers that the industry was shifting, that travelers were changing the way they booked and experienced hotels. But I knew better. I saw how the industry was evolving, how travelers were craving unique experiences and personalized touches. I adapted, focusing on experiential sales, digital marketing, and revenue management. One day, a potential client, a large corporate group, reached out to our hotel. They wanted something special, something that would wow their attendees. I saw an opportunity. I crafted a personalized package, complete with a private rooftop reception and customized catering. RICHARD AYITEY NII The client was impressed, and the deal was done. Our hotel had won the business, not just because of its rooms, but because of the experience I had created. As I left the office that evening, I smiled, knowing that hotel sales was far from dying. It was just transforming, like the industry itself. And I was ready for the challenge. #salesbussiness #strategy #Hotelsalesandmarketing #LinkedInads

I'm on the hunt for lead response legends. After shopping nearly 50 hotels to see how they’re currently handling meeting and event inquiries, I'm excited to share the results with you! This Denver boutique hotel wowed us with its sleek website and a super-fast response from their sales coordinator. 🏃♀️ However, when it took 6 days to get a proposal, I couldn’t help but ask—are they losing business by not moving faster? Check out the full breakdown below and let me know how you think they did! -- #hotel #sales #leadresponse