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💪 Is your finance offering up to the challenge? 💪 Recent insights from the 2023/24 Cox Automotive Data Report show consumers want the freedom to buy what they want, where they want and, most importantly, how they want, and their expectations are continuously rising. Does your finance offering allow your consumers to: ✅ Search for vehicles based on their monthly budget? ✅ Access detailed, compliant information about the finance products you offer? ✅ Complete a pre-check for credit eligibility? ✅ Provide accurate quotes in real time? ✅ Take advantage of dynamic car finance offers? ✅ Personalise a finance quote, apply for finance, and have their application automatically submitted to a lender? Read about how flexibility in managing car finance plays a vital role in accommodating these diverse needs 👉 https://bit.ly/4c51AJQ Covering the possibility of every type of consumer journey might seem like an impossible task, but our solutions are here to help. Book a demo today 👉 https://bit.ly/3KQdc7E

When you provide great service and your clients feel that you are adding value you obtain would results! Congrats https://lnkd.in/ez7Tnwac One year in operations supporting people in their professional journeys and getting great marks from your clients! To my network; check them out if you are looking for experienced coaches! #coaching #careergoals #careerdevelopment #professionaldevelopment #professionalgrowth

How can vulnerability checks have a positive impact on the automotive industry (especially its financial services/products) and how can this be measured?

🚗 Exciting News! 🚗 💻 Check out our new blog on the evolution of payments in the auto industry! Dive into how PaymentVision improves transactions and drives innovation, making payments smoother and more efficient. Explore the latest trends, technologies, and strategies shaping the future of payments in the automotive sector. 👨💼 Whether you're an industry professional or simply interested in the advancements in payment systems, this article is a must-read. 📄 Read the full article here: https://lnkd.in/eBTx_cRf 🚙 Don't miss out on these valuable insights! Debi Bouslog Dani Schmidt Scott Wittosch

Project Objective - Create an interactive credit card weekly dashboard that delivers real-time insights into critical performance metrics and spending trends. This user-friendly tool will empower stakeholders to Gain immediate visibility into essential metrics like credit utilization, spending categories, and reward program activity. Uncover trends and make informed decisions on Analyze spending patterns over time to identify areas for optimization and make data-driven choices regarding credit card programs. It also highlights the capabilities of the dashboard beyond just monitoring, such as trend analysis and informed decision-making. Project Insights - - Overall revenue is 55M. - Total Interest earned 7.84M. - Total Transaction Amount 45M. - Male customers contributing 30M and Female customers contributing 25M in revenue. - Blue and Silver credit card are contributing 83% to total revenue. - TX, NY and CA are top 3 states in terms of revenue. - Overall Activation rate is 57.5%. - Overall Deliquent rate is 6.06%.

#Technology has emerged as a key enabler in Automotive Financing, allowing for deep-layer peeling of customer's business needs, opening up channels for automating traditional customer journeys and introducing new-age product offerings, solutions," highlights Neeloy Majumder, COO-Technology, #TataMotorsFinance, as he shares his thoughts with Financial Express. Finance.https://https://lnkd.in/dy5tzZvy

Exciting news! 🎉 We're thrilled to announce the launch of our new blog, where we'll be sharing valuable insights on customer account transfers for clearing firm leaders in technology and operations. Our first post is now live: "ACATS are an untapped revenue source for clearing firms" 📈 In this article, we dive into how customer account transfers, often seen as a back-office cost center, can actually be a significant revenue driver for clearing firms. By improving the account transfer process and increasing conversion rates, clearing firms can unlock millions in recurring revenue. We'd love to hear your thoughts and experiences with customer account transfers. Leave a comment below or reach out to discuss how we can help your clearing firm maximize revenue through seamless and efficient asset transfers. Link to the full article in the comments. 👇

Are you aware of the FCA's consumer duty reporting requirements? Research reported by Motor Trader revealed that many dealers are unclear about these requirements. Out of 889 respondents, a significant number were either unaware of the need to produce a board report or did not know they must submit their first report by 31 July. Additionally, 76% of respondents said they were uncomfortable with what the report should include. 🚗 Read the full story here: https://bit.ly/3Lv6dkO. At insight6, we specialise in developing advanced CX programmes tailored to the automotive industry. Our bespoke feedback tools, trained researchers, and CX solutions have made us the partner of choice for many of the UK's largest automotive dealerships. We work with hundreds of clients across the UK and are the only company with a network of CX Directors to support car dealerships locally. Contact us today to see how we can transform your dealership's customer experience. #CustomerExperience #Automotive #ConsumerDuty #CarDealerships #Compliance

Concluído a trilha de Processo Customer Statement to Collections

Read Tsitsi Nyazema's article on The Crucial Role of Finance in Enhancing Customer Experience, where she unpacks Finance's potential as a central actor in the evermore important strategy of providing best-in-class customer experiences: https://lnkd.in/gm6kKwEC Follow E2E Partners to stay updated with insights from our network of experts. #e2epartners #customerexperience #finance #africa #experts #consultants