Going deep into the value of using AI in contact centers….
Simplify 2024 Technology Summit...Frank Chevallier, Five9 SVP Product Mgmt. Digital, AI & Automation, delivers an excellent update on the state of contact centers and how AI is driving the evolution into AI-powered CX platforms. #ai #cx #contactcenter
Reimagine your digital experience (DX) stack with a customer-first approach! Today’s consumers demand hyper-personalized, seamless interactions—are you ready to meet their expectations? Learn why modularity, AI, and cloud-native solutions are key to staying agile and future-proof. #DigitalExperience #Technology #CX https://lnkd.in/dAtBaCgu
Reimagine your digital experience (DX) stack with a customer-first approach! Today’s consumers demand hyper-personalized, seamless interactions—are you ready to meet their expectations? Learn why modularity, AI, and cloud-native solutions are key to staying agile and future-proof. #DigitalExperience #Technology #CX https://lnkd.in/e7PBywz3
Reimagine your digital experience (DX) stack with a customer-first approach! Today’s consumers demand hyper-personalized, seamless interactions—are you ready to meet their expectations? Learn why modularity, AI, and cloud-native solutions are key to staying agile and future-proof. #DigitalExperience #Technology #CX https://lnkd.in/gRDnXVkK
Helping companies use the power of conversational AI and automation to reduce customer and agent effort.
🌟 Big things are happening at Uniphore! We have joined forces with Altruist Technologies to take customer experience to the next level using AI technology. Check out our press release to find out how this collaboration will shape the future. #cx #ai
SightCall VISION turns any smart device camera into a problem-solving detective that can see, analyze, guide, and report on real-world product issues and problems. Want to see what's possible when AR-enabled live video, digital process automation and multimodal generative AI come together in one platform? Watch the rest of our story in 2 minutes: https://hubs.la/Q02mnQPz0 #VisualAssistance #AI #CX #CustomerService #FieldService #Innovation #VISION #ContactCenter #Efficiency #CCaaS #EnterpriseEfficiency #ServiceSolutions
Helping companies use the power of conversational AI and automation to reduce customer and agent effort.
🌟 Big things are happening at Uniphore! We have joined forces with Altruist Technologies to take customer experience to the next level using AI technology. Check out our press release to find out how this collaboration will shape the future. #cx #ai
See what's possible when AR-enabled live video, digital process automation and multimodal generative AI come together in one platform. SightCall VISION gives your customers and agents a clear view of everything to help solve problems faster the first time! https://hubs.la/Q02yFVY60 #VisualAssistance #AI #CX #CustomerService #FieldService #Innovation #VISION #ContactCenter #Efficiency #CCaaS #EnterpriseEfficiency #ServiceSolutions
In our new paper, AI and the Future of CX, we explore how Generative Artificial Intelligence (Gen AI) can revolutionise experiences by balancing digital efficiency with human interaction. At the heart of experience remains the fundamental need for brands to understand people and the role they play in their lives. Gen AI can significantly enhance how experiences are designed, delivered and measured. To evolve AI experiences using Human Intelligence (HI) principles, we emphasise the importance of understanding customer expectations, context and empathy. You can download the paper here: https://lnkd.in/ekp4bWEe #Ipsos #CustomerExperience #CX #GenAI
Empower every department, enhance customer experiences, and seamlessly adapt to the Digital Economy. With SypherEd, you're not just adapting; you're leading. Embrace AI and low-code for a successful future in work and business. Book your transformation session with us: https://lnkd.in/gXi3gwR2 #DigitalTransformation #Innovation #AIFuture #LowCode #BusinessGrowth #Transformation #DigitalTransformation #EZOFIS #EZOFISPartner #SypherEd
In our new paper, AI and the Future of CX, we explore how Generative Artificial Intelligence (Gen AI) can revolutionise experiences by balancing digital efficiency with human interaction. At the heart of experience remains the fundamental need for brands to understand people and the role they play in their lives. Gen AI can significantly enhance how experiences are designed, delivered and measured. To evolve AI experiences using Human Intelligence (HI) principles, we emphasise the importance of understanding customer expectations, context and empathy. You can download the paper here: https://lnkd.in/e8yjX8e7 #Ipsos #CustomerExperience #CX #GenAI
