Global Transport, Inc’s Post

I always talk to our carriers and shippers about creating a culture that supports each other and helps each other win. You know, true partnerships. Yesterday I was working with a new carrier to our network trying to reposition their truck from NV/CA to TX. We did not have a shipment for them, but we did have a TX shipment that they wanted. The dispatcher asked if I could help her with booking a shipment from a different broker as she was in the truck driving and could not search the load boards. I obliged and we got on a conference call together and called on a few loads. We made 3 calls to 3 different brokers...... (1 small and 2 large companies) As a freight broker myself, I was embarrassed by what I experienced and heard on the phone. Few observations: 1. No one let me know their names. 2. 2 spoke so fast and with such disinterest in their voice that it made it seem as though I was a bother. 3. Hold time (Small broker 2 minutes, large brokers 14 minutes and 17 minutes) 4. If these were all "Carrier Sales" roles, not a single person was interested in selling and/or growing their carrier network 5. The largest broker did not follow up via email or phone yesterday (still hasn't in fact. I checked this morning) It's no wonder why carriers do not like dealing some freight brokers. The carrier that I was working with asked why more freight brokers aren't like us. (Cue Kendrick's "Not Like Us") #og1mc #freight #transportation #broker #sales #trucking #notlikeus

High Alert: I'm deeply concerned about the current state of the freight brokerage industry. It's distressing to see this field, which I’ve dedicated eight years to, increasingly being labeled as "Freight Scammers." The changes I've observed are alarming: customers are losing faith in 3PLs, and truckers are reluctant to work with brokers. Many clients are now creating their own databases of trucking companies, effectively bypassing us. This industry, once full of potential, is at risk of being relegated to the same level of mistrust as tech support services. One of the major issues is the lack of commitment from brokerage owners. There’s often no effort to enhance workforce knowledge, maintain quality checks, or provide professional training to employees. To those who call themselves freight specialists or heavy haul experts: making sales is not the only part of this industry. We need to be knowledgeable and serve our clients professionally. It’s frustrating to see brokers who aren't transparent with their clients or who shy away from professional ethics. Whether pitching to customers or sending emails, brokers need to know what they’re talking about and communicate clearly. This industry demands professionalism, not amateurism. The prevalence of incomplete knowledge and unprofessional behavior is eroding our credibility. Owners, it’s critical to invest in your employees. Provide them with proper training and knowledge. Implement quality assurance measures to ensure brokers interact with carriers and customers in a professional manner. It’s embarrassing to see American industry leaders publicly mock brokers' emails and communications. Is this the growth we aim for? With the FMCSA introducing stricter regulations by January 16, 2025, for every 3PL company operating outside the USA, the situation could become even more dire—much like what we’ve seen in Armenia and Karanchi Our industry has vast potential. However, if we continue on this path, it will collapse, taking down the dreams of many trying to build a career here. Let’s work together to restore professionalism and trust in freight brokerage before it’s too late. #copied

Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!

Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!

Freight Agents, if there's one thing NOT to ask on a cold call it's this. Under no circumstances should you ask... "Did I catch you at a bad time?" Why? This opens the door for a prospect to end the call right away. Here are 9 questions you should ask. 1. What are your responsibilities? 2. What's your biggest challenge? 3. What are your main priorities when shipping? 4. What lanes are you shipping? 5. What do you look for in a Freight Agent? ...and more! Keep reading and save the blog post to use when you plan your next call. https://lnkd.in/eaQ9u7ej #coldcalltips #freightagent #freightbroker

I had this experience first hand as a newbie years ago✍🏾 ✍🏾Working under pressure is a skill but should be well managed. As a licensed clearing agent, working through high-pressure situations is par for the course. I have witnessed impatient clients demanding swift processing and release of their cargo shipments. Adapting to such pressure is almost non-negotiable in our line of work. ✍🏾Unforeseen circumstances in processing and documentation of shipments can occasionally occur and extend the time that should be spent on the job beyond initial expectations. ✍🏾This is why it is crucial to build-in adequate time during negotiation with clients even before kicking off a project. Also the size and type of a shipment can also give an experienced clearing agent a hint on whether more time will be needed. ✍🏾Communicating this need transparently to the client helps to manage expectations and reduces tension. It is all about proactive communication and strategic time management. ————————— I am Ayorinde Oluwaseyi Your go to Cargo Clearing Expert #customsclearingagent #cargohandling #airfreightlogistics #freightforwarding #Godisthegreatest

It's the start of 2024, do you know what that means? Time to get the year going with a goal of at least ✨10 brand new shiny customers this year✨ How am I going to achieve this? Fantastic luck and killer looks of course! Just kidding...sort of. For all of the hard work that goes into prospecting and landing a new client, there is the factor of a bit of luck. But mostly mindset and perseverance happens to be where the luck comes about (in my opinion anyway). Wishing everyone a great successful year! Ehh...what kind of agent would I be if I didn't promote my own services?! -Fantastic communication -Excellent experience with port systems and drayage -Extremely (and I mean it's EXTENSIVE) vetted carriers -Offers tracking for all shipments -Solutions driven -Ethical on all points of the relationship between shipper and carrier -You get this bomb ass personality to boot .....but wait, there's MORE! Other services are not limited to drayage! This is includes: Dry Van, Reefers, Box Trucks/Cargo/Sprinter Vans, Flatbed, Limited Hazardous Materials and Military Freight! If you're looking for a reliable, brand new shiny broker to start your year off right, I'm only one phone call/email away! #freightbroker #freight #drayage #containers #logisticssolutions #logistics #supplychain

Profit Focused Just because your business is earning revenue, doesn't mean it's profitable. For example, you could be making $100k in revenue per month but if you spend a $100k in expenses, you don't make ANYTHING. That is why a dispatchers job is not just to book loads but to focus on booking loads that are profitable. Our dispatchers are focused on your bottom line. So, we won't just book a load to keep you rolling. We will be looking for the best loads that will actually help you turn a profit. That way you can rest assured that when you move the truck, you're actually making money. Athos Logistics & Dispatcher LLC. Contact us: You are very important to us. 📧 athos.usa@outlook.com 📧 dispatcher.usa21@gmail.com ☎️ +1(407)227-1761 USA 🌎 Bilingual Professional Follow us: #athoslogistics #OwnerOperatorSuccess #FreightFinder #LogisticsPartner #TruckingProfitability #DispatchDelivered #HaulageHeroes #Trucking #FreightFrenzy #OwnerOpOpportunities #LoadLeaders #Trucking #LogisticsLeaders #FuelYourBusiness #Transportation #FreightFortune #OwnerOperatorFreedom #Trucking #LoadLocators #Trucking #HaulageHustle #FreightForward #Trucking #LogisticsLane #Trucking #FreightFinder #Trucking #LoadLane #Trucking

Can a Truck Dispatcher be a Freight Agent? While there are similarities between these two roles, there are also a few key differences. It is possible to successfully make the switch. Here's how! #freightagent #freightbroker #truckdispatcher

What does the average day like for a Carrier Sales Rep? We can't speak for everywhere else, but JOATAM OTERO is here to let you know what it's like for him. We can't decide which quote sums this clip up most, but here are our top 5: "Clown." "I get professional angry on the phone." "I always know what I'm doing more than the other person does." "Nobody can tell me I did anything wrong." "My day entails booking a bunch of loads, hammering the phones, and making sure A.J. DeGroot is off my back." #freight #transportation #logistics #loadboard #shipping