Gotham Companies’ Post

❤️Compassionate digital experiences are essential for improving patient outcomes, satisfaction, and overall healthcare quality. Discover how life sciences companies can create meaningful connections in contact center hubs by fostering empathy, enhancing communication, and implementing supportive strategies. https://bit.ly/3YmYTiE #Empathy #LifeSciences #DigitalExperiences

Understanding and respecting cultural differences is crucial to building strong patient relationships in today's diverse healthcare landscape. Our latest blog post explores how healthcare providers can enhance patient engagement through cultural competency. Key takeaways: - Learn practical strategies to improve communication and trust with patients from diverse backgrounds. - Discover the impact of cultural competence on patient satisfaction and health outcomes. - Understand how to implement cultural competency training within your organization. Empower your team with the knowledge to deliver more inclusive and effective care. Read the full post: Improving Patient Engagement With Cultural Competency https://hubs.ly/Q02Lz9KH0 #Healthcare #CulturalCompetency #PatientEngagement #HealthEquity #QualityInteractions

Staffing Turnover/Burnout and Improved Outcomes/Patient Safety....... These are the answers I get most often when I talk to healthcare leaders about problems they are trying to solution. My question is often centered around how are they using technology to provide solutions to these problems? How are their partners in this space offering solutions to help them combat these issues? Great Article featuring Ardent Health on Healthleaders sharing insight on how the right technology can improve outcomes and combat burnout while also increasing patient satisfaction scores. How are you using technology to combat the top issues at your hospital?

Patient-centered care is more than just a buzzword. It's a movement that's transforming the way we approach healthcare. Research indicates that practices that prioritize patient communication see improved patient satisfaction. Effective communication with patients isn't just about the words used but also the actions taken. Eye contact, language that patients understand, and real-time completion of tasks can all contribute to a more personalized and better overall healthcare experience. #PatientCenteredPractice #PatientCommunication  

In part III of an interview with AJMC - The American Journal of Managed Care, our Head of Innovation and Product Brian Mullen, PhD, shares how virtual second opinions have improved patient and provider experiences in health care, highlighting the importance of maintaining quality and the human touch throughout the process. Read or watch the interview here: https://lnkd.in/eDYR_qM8 #virtualcare #digitalhealth #patientexperience #secondopinions

Explore how precise and actionable provider data is crucial for overcoming care access challenges and boosting the efficiency of health care teams. Learn why accurate data is essential for improving patient care and supporting clinicians in their critical roles.

In #healthcare, the #patient is the reason for our existence. For almost 30 years as a clinician, I continually conducted a #processimprovement to show my patients- "What is in it for them." Sure, I could write a goal for them based on what I thought they needed, but it would never happen if they or their caregivers were not aligned. You have to dig down during the patient interview and encourage a patient to identify a goal that is meaningful to them, combined with using your clinical expertise to achieve excellent outcomes. It does not happen in a vacuum. "Patient design is a so-called “co-design” approach. Co-design is defined as “a creative practice that can be used to improve customer experience and enhance value."

There are numerous unconscious biases in healthcare, from statistical disparities to individual patient treatment. Let us explore how healthcare professionals can address these biases and their impacts! https://lnkd.in/gJbNaWVB #Politics #Industry #Humanity #Advice

Communication is key in medicine, whether in-person or through screens. Learn why excellent communication skills are essential for fostering trust between patients and healthcare providers in the digital era. #telehealth #patientsatisfaction #healthcarecommunication

Health care is a team sport! Our latest blog is all about the power of multidisciplinary teams and how they're transforming patient care. Read it here: https://lnkd.in/g2N2JTni #multidisciplinaryteams #healthcare #patientcare #collaboration #valuebasedhealthcare