HKS Government Performance Lab’s Post

The GPL’s Homelessness & Housing team is presenting at the National Alliance to End Homelessness’ annual conference (#NAEH2024). Join us on Tuesday, July 9 from 9:45 to 11:00 ET for our session “How Chicago Dug into Improving PSH Utilization” to learn how All Chicago Making Homelessness History (the Chicago CoC's lead organization) used the GPL’s diagnostic framework to increase successful Permanent Supportive Housing (PSH) referrals. The session will also include a mini skills-building workshop. PSH is one of our communities’ most precious housing resources, and yet many jurisdictions struggle to maintain high occupancy. Connecting clients to PSH involves many stakeholders with diverse interests, and often relies on manual systems for tracking units and clients. The first step in improving complex PSH systems is to effectively diagnose challenges and understand where to prioritize improvements. In this session, attendees will learn how the GPL conducts diagnostic work to launch impactful solutions.

  • Join us for our session at the National Alliance to End Homelessness Conference (#NAEH2024)

"How Chicago Dug into Improving PSH Utilization"

July 9, 9:45–11:00 am ET • Lincoln East

Harvard Kennedy School Government Performance Lab

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