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In a world where so many brands feel a bit contrived, Dorchester Collection has done an exceptional job of developing its corporate brand and stewarding the legacies of legendary properties, such as The Dorchester in London, Hôtel Plaza Athénée Paris, Hotel Eden in Rome, and The Beverly Hills Hotel and Hotel Bel-Air in California. Joint CEOs Helen Smith and Eugenio Pirri walk the fine line between celebrating the uniqueness of each property and building a family of these individual property brands - and today, join us to share how they do this. 🎧 Listen to them now on the Hospitality Daily Podcast: https://lnkd.in/g32xvhkS 👉 Get my highlights and recap at HospitalityDaily.com ➕ Follow Hospitality Daily for more stories with Helen and Eugenio this week

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Emily Goldfischer

Founder/ Editor-in-Chief at hertelier

3w

Loved these interviews!!! Two innovations that stuck with me. 1) Shared CEO role! Two complimentary skill sets = amazing leadership 2) Using an anthropologist to assess and analyse the customer experience. Thanks for sharing these interviews and insights, Josiah 👏

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