Hospitality Daily’s Post

As always I had a great time on the Modern Hotelier podcast. Here is another great episode.

#LaborShortage has been the hot topic in hospitality for the past year. Is that still the case? ADP came out with reports that show hospitality led the way in jobs added last month and American Hotel & Lodging Association Foundation projects the industry to grow 12% compared to the 8% national average. Below David Millili and 🎙️Steve Carran talk about how hospitality is trending in the right direction! #TheModernHotelier #Podcast 

Loved this snippet and this episode with Evan Crawford and Karen Stephens! I've said it before and I'll say it again, VALUE for VALUE. It doesn't mean the valued data is the "blood type of the first-born" or the valued reward is an 85% discount. But more importantly, hoteliers need to create a CONSTANT give and get relationship with their guests in order to create a robust, comprehensive and mutually beneficial first-party data strategy. Karen, I'm going to quantify your hunch! The average American household is enrolled in at least 21 different points programs. This is what we call "Loyalty Inflation." The more points circulating around consumers, the less valuable those points become. So what's the best alternative? Experiences and instant benefits. Nearly 80% of consumers prefer these types of rewards over points! Let's also call out the fact that the more often guests redeem rewards from your brand, you guessed it, the more they're engaging with your loyalty program and the deeper their loyalty becomes. Be different, reward your guests every time they transact with you, instantly reward their every day, offer value back to them for the value they give you, and PLEASE, don't contribute anymore to loyalty inflation. #loyalty #firstpartydata #experiencesoverpoints

Just completed the Daily Check-In with Russell of Hotels live from the Courtyard Marriott in Hacienda Heights! Curious about the significance of this hotel? Tune in to find out. Today’s topic covered Addressing Major Issues During Your Group Meeting or Event as a Meeting Planner. I discussed key steps planners should take to effectively manage unexpected challenges and ensure client satisfaction during events. Watch the full episode on YouTube, LinkedIn, and Facebook for valuable insights into managing meetings and events! #EventPlanning #HotelManagement #RussellOfHotels #podcast #HospitalityLeadership #CourtyardMarriott Marriott International Marriott Hotels Courtyard by Marriott Russell of Hotels

"Get ready! New episodes are dropping soon. Stay tuned!" Incase if you missed our last episode, Catch up now and discover key insights from hospitality expert Jerson Fernandes 👇 https://lnkd.in/g3Nw5WVw #hospitality #podcast #hotels #mumbai #ihm #chefs #episode #comingsoon #staytuned #tips #careerexpert #hospetalk #hospitalitytips

🎙️ Join us on the couch as we are joined by Christine Kennedy, CPA, CA, and Mo Darehshiri, CPA, CA of Atlific Hotels, all the way from Canada! Don't miss out on the differences between Canadian and US hospitality standards and how M3 is helping Atlific Hotels improve operational functions! 🎧 Listen in here: https://lnkd.in/e3WDDNRW #M3 #AtlificHotels #M3Minutes #hospitalityindustry #hospitalitylife #canadianhospiality #podcast #hospitalitypodcast

How can hospitality professionals turn thoughtful gestures into unforgettable guest experiences? Dive into our latest episode with Kay Walten on The Hospitality Edge podcast to explore this transformative concept! Kay shares insights on the power of small, meaningful actions and the role of staff in enhancing guest interactions. Here are 3 takeaways: INCREASED GUEST LOYALTY: In an industry where competition is fierce, small personalized touches can lead to unforgettable experiences, encouraging repeat visits and enhancing guest loyalty. BOOSTED TEAM MORALE AND EFFECTIVENESS: Treating staff as valuable brand ambassadors elevates their engagement and effectiveness, which improves overall service quality and creates a positive work environment. CULTURAL ENRICHMENT THROUGH HOSPITALITY: Today's guests seek authentic and enriching experiences. Hospitality professionals have an opportunity to bridge cultural divides, offering guests a richer understanding and appreciation of diverse locales. These strategies highlight the potential for building strong, memorable connections in hospitality, enhancing both guest loyalty and community engagement. Smart Pineapple Listen to the full episode: 🎥 YouTube: https://bit.ly/3XtANSF 🎧 Spotify: https://spoti.fi/3Mxrs5Q 🍏 Apple Podcasts:https://apple.co/3XeNXRY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #Podcast #GuestExperience #PropertyManagement #CommunityEngagement

Same Industry, Different Perspectives. Let's explore how varied experiences shape our views in the dynamic world of Hospitality Industry. Watch the full podcast now : https://lnkd.in/dK5sBCaM #retvens #services #podcast #exposure #hotels #hotelindustry

Embark on a journey into the heart of hospitality with our upcoming podcast episode featuring Mr. Nikhil Sharma, Market Managing Director for Wyndham Hotels & Resorts; Eurasia. 🎙️ Discover untold stories, invaluable insights, and insider perspectives from one of the industry's most esteemed professionals. Stay tuned for a sneak peek of our conversation, where Mr. Nikhil Sharma shares his wealth of experience, discusses industry trends, and offers expert advice on navigating the dynamic world of hospitality. Don't miss out on this exclusive opportunity to gain firsthand knowledge and inspiration. Get ready to explore the depths of hospitality like never before! 🌟 #ConnectingTheDots #Rown #TheHospitalityPodcast #Hospitality #IndustryInsights #ExclusiveInterview #HospitalityJourney

🎉🎉 Awesome episode over on The Modern Hotelier podcast with our CEO and Founder Jason Craparo talking all things Hovr!