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Hospitality Daily

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Today, we're learning from the most creative man in hospitality, Michaelangelo L'Acqua: https://lnkd.in/gfuZf7Am Michaelangelo has lived an incredible life, from classical violinist to being recruited by Tom Ford to be music director for Gucci and Saint Laurent. From there, he became the Global Music Director for W Hotels, and today, he serves as the Global Director of Entertainment and Culture for SH Hotels & Resorts. "The hospitality industry is a canvas for creativity," he told me before we dove into so many elements of creativity, including: • How sound shapes the guest experience • Creating brand identity through music and culture • Collaborating with artists to elevate your offerings Michaelangelo also reveals his formula for crafting 'moments of awe' that turn first-time visitors into loyal customers - something I found fascinating. Listen now to learn how you can elevate your hospitality experience through creativity: 🎧 Listen to the Hospitality Daily Podcast on Spotify or Apple Podcasts ➕ Follow Hospitality Daily here for more stories like this

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