Howard Johnson by Wyndham Houston Heights/Downtown’s Post

"See what our guests have to say about us! Our hotel looks forward to welcoming you. https://lnkd.in/gtb822ah #guestreview #guestfeedback #happyguest #guestappreciation #review #customerservice #customerexperience"

"See what our guests have to say about us! Our hotel looks forward to welcoming you. https://lnkd.in/gSp4Zadw #guestreview #guestfeedback #happyguest #guestappreciation #review #customerservice #customerexperience"

It was great to get a five-star review from a valued customer like you. https://lnkd.in/dtaeqcTp #guestreviews #feedback #reviews #guestfeedback #hotel #happyguest #review

The Secrets of Your Local Area for an Unforgettable Stay for Your Guest\ #shorts #bookdirect #directbooking #knowyourplace #learnyourarea #guestexperience #customerexperience #shorttermrental #hospitality #tips #businesstips #rentalproperty #boostly #boostlyuk Mark Simpson 🚀

Unlock the Ultimate Guest Experience with a Digital Guidebook! #shorts #bookdirect #directbooking #digitalguide #guidebook #guestexperience #customerexperience #FAQs #connection #convenience #hospitality #shorttermrental #tips #rentalproperty #businesstips #str #boostly #boostlyuk Mark Simpson 🚀

Sometimes it’s as simple as providing easy-to-find outlets, quality USB-A/C ports that actually charge your devices, and not needing a degree in engineering to figure out how to turn off the lights in your hotel guest room when it’s time to get some sleep. Keep it simple. Make it intuitive. Keep it beautiful. Make it Legrand. #adornecollection #timeforabeautifulswitch #designerswitchesandoutlets #radiantfpcs #dashfpcs #adornefpcs #legrandhospitality

We are so grateful for your review. Thanks for sharing your rating with us. https://lnkd.in/gghjzPfZ #feedback #reviews #guestfeedback #hotel #business #trip

I continue to customize my Nashville Thurs morning workshop on 'maximizing benefits of strategic/operational project rollouts'. As a senior business leader and successful career project manager I look forward to sharing my experiential knowledge. No matter your organizational position there are CRITICAL LESSONS to be learned beyond the basics of project management. Join me for this half day session...I guarantee you will walk away better equipped to effectively rollout PDCA project based thinking! Statistics today clearly indicate 'strategic projects are failing at an alarming rate'!

The other day, I was speaking briefly with Jeff, an Everything Person at Staypineapple Boston. There was a guest standing nearby with his back to the front desk texting on his phone. As I walked past the guest toward the Trophy Room, he said (without looking up from his phone), "I really like your hotel." I stopped dead in my tracks, turned around and asked him why. The guest responded, "Because it's quirky. It's different from anything you would see at a big brand. My company has booked me here several times. The first time I stayed, I thought to myself, 'This is fun but it'll probably get old.' That hasn't been the case. It's the little touches, the personalized service and the staff is so nice." When I spend time in our #hotels, I get to witness the “little touches” first hand. For instance, yesterday was the #BostonMarathon. Our team packed goodie bags for participants with all the items distance runners need. After the race, guests were welcomed back with balloons and a celebration at the Trophy Room. Our property teams do such a wonderful job of surprising and delighting our guests and providing “friend-style” service. It’s no wonder that 93% of our Team Members feel the work they do is important to our company’s #missionstatement! #personalizedservice #boutiquehotel #lifestylebrand #guestexperience #employeeexperience

Are you tired of struggling with Guest room technology? You're not alone! Many hotels offer digital experiences until you open your guest room's door and if they do they are extremely complicated to use. At Honeywell, we're changing that. Our simple yet aesthetically pleasing guest room technology is simple and user-friendly, so anyone can use it without having to choose form over function. #HotelTechnology #UserFriendly #GuestExperience #TravelTech