Thanks to our amazing team for pulling this together led by James Robinson and Blair Houston. Always big thanks to our amazing Co-Founders Josh Robb and Dr Mataroria Lyndon alongside our entire team for all the mahi that continually goes into delivering the best healthcare experiences.
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Tend Health, has become one of the largest primary healthcare providers in Aotearoa through the full acquisition of Better Health group, focusing on how technology can play a crucial role in addressing the challenges facing primary care.
"The group encompasses 17 medical centres with over 90,000 patients, positioning it as a leading healthcare provider in New Zealand with over 130,000 patients across the group of practices" says Cecilia Robinson, Founder & Co-CEO of Tend Health. She further adds, "Tend is committed to providing better access to primary care and improving the health and wellbeing for people across Aotearoa."
Dr Graham Denyer, Chief Medical Officer at Tend Health, described Tend’s progressive care model as addressing the systemic challenges faced by both clinicians and patients, whilst maintaining the core values of primary care. "Our innovative approach to care is yielding promising results, as seen in our recent clinic integrations.”
Following integration to Tend, enrolments at one Tend medical centre saw a significant ethnic shift, indicating improved accessibility to healthcare. Pacifica enrolments rose from 2% to 13%, and similarly, Maori enrolments saw a significant increase, from 8% to 18% all of new enrolments post Tend integration. This underscores Tend's commitment to addressing healthcare disparities and ensuring easier access for underrepresented communities.
Ms. Robinson stated, "Tend Health is committed to using our technology to foster health equity and enhance healthcare accessibility, particularly in underserved communities and rural areas. Our proactive approach has resulted in notable achievements, such as a 20% higher immunisation rate among tamariki Māori in Auckland compared to the district average."
In Aotearoa, where patients may wait up to three weeks for a GP appointment, Tend is proving that shorter wait times are achievable, both in-person and online. Dr. Denyer highlights the efficiency of Tend's digital healthcare services, which constitute 35% of all consultations. The "Online Now" urgent care service by Tend has revolutionised how consultations are accessed, providing virtual appointments with an average waiting time of merely 2.4 hours.
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We're thrilled to announce our complete acquisition of Better Health, marking a significant step towards revolutionising primary care in Aotearoa. This acquisition includes 17 medical centres spanning the South Island, serving over 90,000 patients. Another milestone and step closer to enhancing access, quality, and efficiency in healthcare delivery for all Kiwis 💜
Tech-Driven Transformation: Tend Health's Acquisition of Better Health is set to improve Primary Care in Aotearoa
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