Indiana University Health’s Post

We recently sat down with nurse leaders from New York-Presbyterian Hospital, WellSpan Health, HCA Healthcare, Lakeland Regional Health, University of Iowa Hospitals and Clinics, and Love Leadership Foundation to discuss healthcare’s most pressing workforce management issues, and the role of adaptability, equity, and innovation in maintaining a thriving workforce. Check out the executive dialogue below to learn about: - Strategies to address burnout and keep nurses engaged - Proactive efforts to fill specific roles - Collaboration between nurses and other units - Tools to fairly distribute resources https://lnkd.in/e-7JYMzn

🛠️How do we improve patient experience? 🛠️How do we improve staff recognition? 🛠️How do we incentivize staff? 🛠️how do we gain staff buy-in? Why can’t you do it all at once? In the emergency department at Northeast Georgia Medical Center Barrow we are trialing all of that at one time. Check out our Press Ganey Superstars board! 🌟This board will be used to recognize staff members that were positively named in our weekly Press Ganey patient experience comments. Each positive comment is shared with staff via email and each positive comment will be symbolized by a gold star ⭐️ placed by the employee’s picture. This creates healthy competition amongst staff, while improving staff recognition and improving patient experience. Additionally, the department has a goal related to the final annual average for patient experience scores. That goal is represented in the middle of the board with my pictures. One which represents our Chick-fil-a 🐥level of customer service and the other which represents poor customer service. If the staff can meet the quarterly goal set then they are rewarded with Chick-fil-a meals 🍗from the management team. Thankful for a Unit Practice Council Chair that helped bring the vision to life! I can’t wait to see all the gold stars on the board. I know this crew will continue to provide top tier (Chick-fil-a level 🐥) customer service and I can’t wait to see the positive impact this has on our patients and their care. I’m glad we have a space for them to be recognized! Here’s to our superstars ⭐️⭐️ Angela Gary MSN,MHA,RN,NEBC,TCRN Yolanda Oakley Stuart D. Downs DNP, RN, NEA-BC, CENP, CPHQ, FACHE, FAONL, FAAN #pressganey #patientexperience #qualityimprovement #improvement #care #healthcare #Chickfila #customerservice #goals #superstars #⭐️ #positiveexperience #positive #growth #toptier #recognition #NGMCBarrow #nursing #NGHSnurses #NGHS

Peer-to-Peer Recognition: Encouraging peer-to-peer recognition allows nurses to express appreciation for their colleagues' hard work and support. Healthcare organizations can facilitate platforms or initiatives where nurses can nominate and recognize each other for acts of kindness, teamwork, or exceptional patient care. More Tomorrow. #nurseonlinkedin #healthcareonlinkedin #collaboration #serve #leadership

National Association for Health Care Recruitment (NAHCR) is about so much more than education for health care recruiters. It's about lifelong connections. Health care recruitment is not easy. You need a network to keep you positive, motivated, and, on some days, sane. We have that network. If you are in healthcare recruitment, can you find the $0.41/day to join and create a support group and association that will be there with you throughout your career? Trust me when I tell you, you get more from this association than you do that non-fat caramel mocha whip with oat milk you drink every day...at a fraction of the cost. https://lnkd.in/eRC-zXyr #nahcr24

This morning, NPR highlighted the tension between legislators and nursing homes over new federal legislation mandating minimum staffing levels. Operators argue the legislation doesn't address the staffing challenges they face. While protecting the public is crucial, even exemplary providers are struggling with increased demand and decreased staffing nationwide. Emergency interventions are imperative. Prioritizing medical education, enhancing remuneration, and expanding career pathways are vital. Adventist HealthCare (AHC) has managed the supply constraints well compared to industry norms due to key components: - **Culture:** AHC is a recognized #GreatPlacetoWork, fostering intentional cultural development. From small gestures like warm greetings to strong support during tough times, the culture emphasizes care for staff and patients alike. - **Education:** Investing in professional growth cultivates aspiration. The CNA Academy offers an entry into healthcare careers, while continuous training opportunities elevate practice standards. - **Philanthropy:** Providing staff with resources beyond regular budgets enables them to deliver exceptional care, aligning with their innate desire to heal. Capital and programmatic investments allow employees to be seen and valued, and do their best work. How are you attracting, growing, and retaining your healthcare staff?

🌍💼 On #WorldPatientSafetyDay, Nursing Economic$ acknowledges the vital role health care leaders and policymakers play in creating safer systems. Together, we can drive the financial and operational decisions that prioritize #PatientSafety and quality care for all. 💙 #NursingEconomics #HealthCareLeadership #SafeCare

𝐃𝐨 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐚𝐛𝐨𝐮𝐭 𝐏𝐑𝐄-𝐂𝐎𝐍 𝐨𝐧 𝐒𝐞𝐩𝐭 𝟏𝟏𝐭𝐡? Held before the 𝗡𝘂𝗿𝘀𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲, where you can 𝗘𝗔𝗥𝗡 𝟯 𝗖𝗘𝗨𝘀! One thing is clear from 20 years of data from post-acute employees: They want management to care about them. What does this mean to nursing leaders in a post-pandemic world? What does it look like? What behaviors are paramount for a caring leader? GRAB YOUR SPOT TODAY! » https://bit.ly/46TjCgr #NurseLeadership #Healthcare #NYNurseLeaders #NewYork #AssistedLiving #SkilledNursing

Continuing........ LEADERSHIP FOR DOCTORS Clinical expertise and self-leadership set the stage, but what truly sets exceptional doctors apart? Picture this: every day, we navigate a network of interactions—from colleagues and juniors to nurses, allied health staff, and, crucially, our PATIENTS. These interactions aren’t just moments; they're opportunities to build connections and cultivate trust. For our colleagues, trust is the glue that fosters teamwork, allowing us to harmonize and excel together. For our patients, it’s the cornerstone of their choice. The bond and trust they feel with their doctor often determine who they turn to for care. That's where the spotlight falls on INTERPERSONAL SKILLS—the pivotal next step in the Leadership for Doctors journey. Mastering this art can redefine not just our relationships, but our impact as leaders in healthcare. #healthcareleadership #healthcareleaders #doctors #leadershipdevelopment #interpersonalskills photo credit to OpenLearn

Are you a new leader or aspire to become one? This is a great workshop to learn about pressing topics and network with your peers! #leadership #workshop