Thank you, RCC Business IT, for the opportunity to interview for the IT Support role today. I want to share my experience of how it went and what to expect from first-round interviews. I had the pleasure of a nearly 20-minute interview with Zach, which felt more like a conversation. We began by discussing who I am, when I developed my passion for IT, and some activities from my regular life to better illustrate what type of person I am. We then talked about my past non-IT-related jobs; I did HVAC work and tried to relate some of that experience to IT, such as configuring Wi-Fi thermostats, automating them into the system, and troubleshooting, which really requires looking deeper than the error code provided by the software. We covered my education and IT projects, although I could have described them better, honestly. Zach then asked if I had ever worked with servers, hinting at Active Directory experience. I shared what I knew about the topic, admitting that I have not worked with it professionally, but an Active Directory project on Windows Server is definitely on my list of personal projects to do. When an interviewer asks if you have any questions at the end, always ask them something. I inquired about how they would utilize my skills if they hired me, what ticketing system they use, and some additional details about the company.
Nice insight, and I totally agree with the ending of an interview. This where most people mess up, managers want you to be engaged and are looking to see your aspirations and motivations, always ask ending questions. Good luck on your journey!
Dawood Shaikh
3mo
Great to hear that conversation, thanks for sharing it.
Cybersecurity Analyst
3moSounds good, hopefully they move forward with the hiring process and if not, you would have gain the experience to do it better the next time. Win win either way.