James Griffin’s Post

It field technician 101 tips "Base level probable causes first" In my many years of experience as an IT technician, there's one troubleshooting approach that has always helped me diagnose issues more efficiently. That approach is ALWAYS check the base level probable causes first. I once had a customer that called me to report that his printer would not print. He turned it on, restarted the print spool service and reinstalled drivers, but to no avail, he still couldn't get the printer to work. I made a service call to his home to check out the problem. I begin to examine the printer. Naturally, I first begin to examine the printer for base level probable causes. Sure enough, I spotted the issue within moments. The USB cable at first glance appeared to be plugged in. After checking again, I noticed that the USB cable was only plugged in half way. I got it plugged in properly and that was it. He slapped his head in embarrassment and kept saying man that was it!? My reply as I giggled was "Yes sir! Now you know the bill will be the same right??" lol. Maybe save the jokes like that for known customers that don't mind a joke or two, but the moral of the story.. don't underestimate simplicity. #ittechnician #troubleshooting #computerskills

"A short time ago, I asked my boss if we were still planning to hire more help. He said, we already did; we bought the MC6. All joking aside, he is right— what used to take three or four of us to do in the past, can be done by one, maybe two of us now. Just the Beamex MC6 alone, is like having another technician on staff.” Kristopher Welfel, Senior Instrument and Control (I&C) technician, US Read the full case story to learn why a top U.S. institution rented the Beamex MC6 for calibration: https://hubs.la/Q02qHnK_0 #beamex #beamexcalibration #calibration #calibrationsolution #casestory

✅ Industry-leading wages and an extensive benefit plan ✅ Comprehensive technical and safety training ✅ Continuous coaching and mentoring support for career growth

#hiring *Systems Technician (LMR/Two-Way Radio/Mission Critical Systems)*, Milwaukee, *United States*, fulltime #jobs #jobseekers #careers #Milwaukeejobs #Wisconsinjobs #ITCommunications *Apply*: https://lnkd.in/gVefNz7A SYSTEM TECHNICIAN Role is located in IA or MN & company willing to assist with relocation Role is based primarily on self-directed configuration, maintenance, repair, application, training, installation, learning, growth, leadership, teaching, and training. System tech 100% performance level is defined as:Has seen all SA systems and knows all the customers and where most of the skeletons are, is trained in all items necessary for these accounts. Is familiar with the multi-level account (law, fire, etc) and can work appropriately within and across disciplines as needed. Has taken primary responsibility for at least one county.Can independently handle on-call shifts and be an accessible sounding board for less-experienced technicians who are on call.Is factory-trained on ARMER-level equipment fixed equipment; consoles, GTR/ESS/ARMER sites, MCC7500 consoles and all related equipment.Has taken the Common Practices training and has ARMER site access.Is a certified CET in at least one (preferably more) journeyman category. Personal and Professional Qualifications: System Technicians are the"do it all" technical people.5 YEARS EXPERIENCE.Characterized by knowledge, experience, attitude, capability, curiosity, insatiable desire to learn and become better, independence, responsibility, detail, quality, reliability, and constancy, primary on call response, "whatever it takes" attitude.Essential qualities: self-reliance, confidence, proven capability, political (customer) awareness, integrity beyond question, customer intimacy, experience, knowledge, ability to shift gears on the fly as situations warrant, creativity, think-on-your-feet, focus, drive, commitment to the role. Always "on-the-job"; owning one's occupation and customers. This is a "career position", and not a "job". Customers don't know how they would get along without you.Awareness of, but not necessarily limited by, time (work until you get it right).Curiosity, need to know, learn, sense of "constructive dissatisfaction" ("everything can be improved upon")Teaching/mentoring and training others to reach this level.Knowledge Base; assumes mastery of an item. A person can go and do that work with the information and resources they have on hand independently and routinely. All the Field Technician items listed in the next section, plus:Technical writing, proposals, job pricing and planning, customer communication.Project Management development, planning, execution, verification, monitoring, closing. Large and small system planning, development, training, and problem mitigation.Site surveys and documentation, from both the high-level and the detailed viewpoint, with a practiced eye

#hiring *Systems Technician (LMR/Two-Way Radio/Mission Critical Systems)*, Chicago, *United States*, fulltime #jobs #jobseekers #careers #Chicagojobs #Illinoisjobs #ITCommunications *Apply*: https://lnkd.in/ggfMzCT9 SYSTEM TECHNICIAN Role is located in IA or MN & company willing to assist with relocation Role is based primarily on self-directed configuration, maintenance, repair, application, training, installation, learning, growth, leadership, teaching, and training. System tech 100% performance level is defined as:Has seen all SA systems and knows all the customers and where most of the skeletons are, is trained in all items necessary for these accounts. Is familiar with the multi-level account (law, fire, etc) and can work appropriately within and across disciplines as needed. Has taken primary responsibility for at least one county.Can independently handle on-call shifts and be an accessible sounding board for less-experienced technicians who are on call.Is factory-trained on ARMER-level equipment fixed equipment; consoles, GTR/ESS/ARMER sites, MCC7500 consoles and all related equipment.Has taken the Common Practices training and has ARMER site access.Is a certified CET in at least one (preferably more) journeyman category. Personal and Professional Qualifications: System Technicians are the"do it all" technical people.5 YEARS EXPERIENCE.Characterized by knowledge, experience, attitude, capability, curiosity, insatiable desire to learn and become better, independence, responsibility, detail, quality, reliability, and constancy, primary on call response, "whatever it takes" attitude.Essential qualities: self-reliance, confidence, proven capability, political (customer) awareness, integrity beyond question, customer intimacy, experience, knowledge, ability to shift gears on the fly as situations warrant, creativity, think-on-your-feet, focus, drive, commitment to the role. Always "on-the-job"; owning one's occupation and customers. This is a "career position", and not a "job". Customers don't know how they would get along without you.Awareness of, but not necessarily limited by, time (work until you get it right).Curiosity, need to know, learn, sense of "constructive dissatisfaction" ("everything can be improved upon")Teaching/mentoring and training others to reach this level.Knowledge Base; assumes mastery of an item. A person can go and do that work with the information and resources they have on hand independently and routinely. All the Field Technician items listed in the next section, plus:Technical writing, proposals, job pricing and planning, customer communication.Project Management development, planning, execution, verification, monitoring, closing. Large and small system planning, development, training, and problem mitigation.Site surveys and documentation, from both the high-level and the detailed viewpoint, with a practiced eye towards

There are many types of #FieldEngineers, from power quality to telecommunications to manufacturing. A #UPS field engineer spends their time installing equipment as well as troubleshooting malfunctions. Unlike traditional #engineers, UPS field engineers spend only a small percentage of time in their company’s office and typically work remotely. Does this sound interesting to you? Check out our blog for everything to know about this #career! ➡️ https://bit.ly/4c1Wwpe

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Job well done! Today, I successfully replaced a Ground Fault Protection Relay, ensuring the safety and reliability of the electrical system. This crucial upgrade will prevent potential electrical hazards. As an Electrical Technician, I take pride in my work, and it's satisfying to know that my expertise is contributing to a safer and more efficient electrical infrastructure. #ElectricalTechnician #GroundFaultProtection #SafetyFirst #ReliabilityMatters #ElectricalMaintenance #JobSatisfaction"