Keona Health’s Post

Our latest blog post examines how Customer Communication Management is not only elevating patient experiences but also playing a crucial role in reducing healthcare organizational costs. With 41 percent of patients ready to switch providers due to a poor digital experience, discover the top practices for utilizing CCM for cost efficiency and improving patient experience. To know more, read our blog. https://bit.ly/3UnORvV #CCMHealthcare #patientexperience #healthcarecommunication #patientengagement #healthcarecosts

Nowadays, our self-educating public turns to digital tools and interactions as a health priority. Patients view their communication experience as a reflection of their care team, which is why customer service must become a top priority for healthcare operators. 80% of patients prefer digital communication when contacting their practise and 76% of healthcare managers recognise digital customer engagment as critical. Don't worry, we have the solution, click on our infographic for more details or call us for a demo. https://oal.lu/MhZ3O

Nowadays, our self-educating public turns to digital tools and interactions as a health priority. Patients view their communication experience as a reflection of their care team, which is why customer service must become a top priority for healthcare operators. 80% of patients prefer digital communication when contacting their practise and 76% of healthcare managers recognise digital customer engagment as critical. Don't worry, we have the solution, click on our infographic for more details or call us for a demo. https://oal.lu/PaAkN

Nowadays, our self-educating public turns to digital tools and interactions as a health priority. Patients view their communication experience as a reflection of their care team, which is why customer service must become a top priority for healthcare operators. 80% of patients prefer digital communication when contacting their practise and 76% of healthcare managers recognise digital customer engagment as critical. Don't worry, we have the solution, click on our infographic for more details or call us for a demo. https://oal.lu/CLYAr

Nowadays, our self-educating public turns to digital tools and interactions as a health priority. Patients view their communication experience as a reflection of their care team, which is why customer service must become a top priority for healthcare operators. 80% of patients prefer digital communication when contacting their practise and 76% of healthcare managers recognise digital customer engagment as critical. Don't worry, we have the solution, click on our infographic for more details or call us for a demo. https://oal.lu/fCx14

Seize the chance to elevate the operational standards, efficiency, and overall quality within your healthcare facility using our innovative AI-powered tools. Experience streamlined processes and improved outcomes with our innovative solutions. #TimeSavingTools #EfficiencyBoost #Standardization #QualityImprovement #StreamlinedProcesses #EnhancedOutcomes #FacilityManagement

We aim to redefine the healthcare industry by minimizing the pain points between business operations and day-to-day tasks. 📑 By starting off strong with process mapping, we can achieve seamless integration and automation of various processes within different healthcare operations. Book a FREE consultation with our team about this: www.strataresults.com💡 #ProcessMapping #HealthcareIndustry #PatientCare #PatientExperience #StrataResults

🔒 Unlocking the Future of Healthcare 👩⚕️ In the fast-paced world of healthcare, one thing remains constant: the need for secure and personalized customer service. 💡 In a recent study by Finances Online, we learned that 91% of customers will leave without warning if they experience poor customer service! Peruse this PDF to see how you can elevate the service experience with self-service technologies and practices. #MicrosoftPartner #Healthcare

Nowadays, our self-educating public turns to digital tools and interactions as a health priority. Patients view their communication experience as a reflection of their care team, which is why customer service must become a top priority for healthcare operators. 80% of patients prefer digital communication when contacting their practise and 76% of healthcare managers recognise digital customer engagment as critical. Don't worry, we have the solution, click on our infographic for more details or call us for a demo. https://oal.lu/nyrkt

Discover how our Digital Transformation Assessment service helped a 100-bed hospital move towards a paperless system. They faced problems like revenue leakage, duplicate work, and data flow issues. Through our comprehensive DTA, we crafted a roadmap for a paperless hospital, addressing these pain points and paving the way for streamlined operations and enhanced efficiency #DigitalTransformation #PaperlessHospital