Keona Health

💰 Why do top organizations invest billions in customer service? It's not just a necessity; it's a priority. Decades of research show that great customer service drives loyalty, trust, efficiency, and satisfaction. 🌟Watch now to learn how exceptional service can create exceptional value for your healthcare practice. https://bit.ly/3AkR5Uw #CustomerService #HealthcareExcellence #PatientSatisfaction #KeonaHealth #ServiceImprovement #HealthcareLeadership

Exciting News from Keona Health! We are thrilled to announce that we have achieved both SOC 2 Type I and Type II unqualified opinion attestation. This milestone reflects our unwavering commitment to maintaining the highest standards of security, availability and confidentiality for our clients and their patients. Our team has worked tirelessly to ensure that our processes and systems are robust and secure, providing you with peace of mind as we continue to deliver exceptional healthcare solutions. Thank you, Prescient Security, for the audit and here’s to even more milestones ahead for Keona Health! #KeonaHealth #SOC2 #DataSecurity #HealthcareInnovation #ClientTrust

📞 Worried that telecare might cannibalize in-person visit revenue? Discover how a holistic approach can enhance patient care and strengthen your practice. 🌟 Learn how balancing telemedicine, online portals, and office visits builds lasting patient relationships and boosts your reputation. 🌟 Watch now to see how focusing on overall patient well-being can lead to better outcomes and a thriving practice. https://bit.ly/3XLU3v2 #HolisticCare #Telemedicine #PatientRelationships #KeonaHealth #HealthcareExcellence #Telecare

🚍 At a Cleveland Clinic Conference, a bus driver's story revealed the impact every employee can have on patient care. 🌟 Learn how a warm greeting and a smile can make a difference, setting the tone for a positive patient experience from start to finish. 🌟 Watch now to discover how simple actions can transform patient interactions and elevate service excellence. https://bit.ly/3XLU3v2 #PatientExperience #HealthcareExcellence #PositiveImpact #KeonaHealth #ServiceImprovement #HealthcareLeadership

📞 In healthcare, just like in finance, first contact resolution is key! Join us as we explore how principles from banking can revolutionize patient service. 🚀 Discover how Central Maine Health tackled patient complaints and ensured needs were met on the first call. 🌟 Watch now to learn strategies for improving patient satisfaction and reducing repeat calls https://bit.ly/45XsBN8 #HealthcareExcellence #FirstContactResolution #PatientSatisfaction #KeonaHealth #ServiceImprovement #HealthcareLeadership

📞 This series isn't just about call centers; it's about elevating service levels across all healthcare structures. Discover how to achieve higher revenue, better margins, a stellar reputation, lower staff turnover, and lifelong patient loyalty. 🚀 🌟 Watch now to learn how exceptional service can transform your healthcare organization! Or read our free whitepaper, “All Service Is Care”: https://bit.ly/3XLU3v2 #HealthcareExcellence #PatientLoyalty #HigherRevenue #KeonaHealth #ServiceImprovement #HealthcareLeadership

🌟 Achieving excellence in healthcare is a constant journey! Join us as we explore the evolution from the customer service journey to trust-driven greatness. 🩺 Learn how continuous service improvement can drive your business to new heights. 📈 Watch now to see how better service leads to better outcomes for your patients and your organization: https://lnkd.in/gmUCDySV #TrustDrivenCare #HealthcareExcellence #ContinuousImprovement #KeonaHealth #PatientCenteredCare #HealthcareLeadership

🚨 Is your healthcare team struggling with trust issues? 🩺 High turnover, inconsistent handling, and miscommunication are costing you big time. Let's diagnose the problem and find the cure with expert insights. 📈 Learn how to improve trust and boost patient service in our latest video: https://bit.ly/4c4R59r #HealthcareTrust #PatientService #HealthcareExcellence #KeonaHealth #TeamworkInHealthcare #HealthcareLeadership

How To Enhance Patient Service With Advanced Patient Experience Tech - Discover how patient experience analytics transform healthcare call centers into hubs of personalized care, happy providers, & sustained financial growth. https://bit.ly/3VINgky

🚀 Meet Stephen Dean, your guide to trust-driven greatness in healthcare! 🌟 Join us as we explore how to make healthcare less of a headache, starting with the insights of service expert Cindy Feeley. 🌍 Healthcare is at a crossroads, and we're diving into the patient-centered revolution, one trusted relationship at a time. Tune in to discover why compliance comes from care and deep trust (plus maybe a few homemade cookies 🍪). 👩⚕️👨⚕️ Ready to revolutionize your approach? Watch our inaugural video now: https://bit.ly/3yUOQH1 #TrustDrivenCare #HealthcareRevolution #PatientCentered #HealthcareExcellence #KeonaHealth #HealthcareTransformation #ServiceExcellence