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⚠ Switching to a new platform often comes with a lot of risk. 🌊 Here's why Bob Taylor, CEO of Portsmouth Water, wasn't as concerned about being the first water company to switch to Kraken: "It was a manageable risk because we are working with a company that has a strong track record and has completed the best part of 30 implementations previously, all successful. The water sector may have a reputation for slow adoption of innovation, but that is changing. For example we are the first water company to be building a reservoir for 40 years. As a relatively small player we were willing to take on a challenge like that, and the key is to understand and manage the risks carefully." Read more from his interview with Kraken Utilities Leader, Deepak Ravindran below 👇 https://lnkd.in/gvw6XHFT #watermanagement #utilitytech #sustainability #migration #energytech #customerexperience

Kraken Awakens Customer Service Potential In Water

Kraken Awakens Customer Service Potential In Water

wateronline.com

Dr Bob Burns

Engineer, Consultant and Competitive Water Software Expert

2mo

Impressive work Kraken

Ash Shukla

MBA, CITP, Technology leader, Turnaround and Transformation, Digital Operating Model, Business Technologies, NED

2mo

Amazing

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