KultraLab’s Post

For successful managers, building a high-performing team is foundational. It's more than checking off tasks; it’s about fostering behaviours that include active support, encouragement, empowerment, autonomy, and praise. In retail particularly, this approach is essential for creating a positive work environment. Great store managers lead by example, nurturing their teams to create a culture where no one feels alone. Is this reflected in your front-line managers? Discover how your managers stack up against the best and learn how to enhance these high-performance behaviours to boost productivity across your front-line teams. Reach out to us at info@kultralab.com. #HighPerformingManagers #InItTogether #FrontLineManagers #HighPerformingTeams #TheSecretDNAofHighPerformingTeams

How Can Managers Empower Their Teams to Thrive in Unfamiliar Scenarios? In today’s fast-changing retail landscape, teams are constantly facing new and unexpected challenges. Quick thinking and adaptability are essential—but how ready are they to handle these situations in a structured, process-driven environment? Ross Jackson explores the strengths and challenges of adaptive performance — and why finding the right balance is key to success. Check out the full article here: https://buff.ly/4fvwL3e #4typesofperformance #adaptiveperformance #highperformingteams #highperformingmanagers #managerperformance #behaviours

When was the last time you worked under pressure to meet a deadline or achieve a goal? How did you feel after? You might have managed to meet your target, but chances are, it left you feeling drained and depleted. Many people claim to thrive under pressure, but how would they fare if this was their permanent reality? On World Mental Health Day we take a look at how organisations can prevent burnout by shifting teams away from constant peak performance. Take a read: https://buff.ly/3x7yCd7 #worldmentalhealthday #burnout #resilience #sustainableperformance #highperformingteams #highperformance #behaviouralanalytics #behaviouralscience

Do you want to create greater productivity and engagement among your front-line managers? At KultraLab, we're taking a different approach to inspire managers to take action. Using behavioural analytics and AI coaching, we empower managers to understand, practise, and embed the behaviours that drive performance, productivity and engagement. Discover how we're transforming organisations by equipping managers with the confidence and support they need to create thriving, dynamic teams. Learn more here: https://buff.ly/4ep3RRR #BehaviourChange #AICoaching #BehaviouralAnalytics #HighPerformingTeams #ManagerSuccess

Striking the perfect balance of the ‘Magic Six’ behaviours is the hallmark of high-performing managers. Great managers understand the needs of their teams and adapt their focus accordingly. It's a delicate balance of nurturing both teamwork and performance. Without this, results may come at the cost of team engagement. Similarly, happy teams without results pose a risk. Are your front-line managers striking the perfect balance? Find out how we're partnering with organisations to coach and embed the perfect balance of behaviours to drive consistent high-performance by visiting our website: www.kultralab.com #highperformingmanagers #magicsixbehaviours #managerperformance #teamperformance #thesecretdnaofhighperformingteams #retailteams #frontlinemanagers

Have retailers lost the art of customer service? Our report, 'The Secret DNA of High-Performing Teams,' suggests so. 🔍 High-performing teams prioritise team dynamics over customer interactions at a ratio of 2:1. Only a tiny fraction excel in customer empathy (1%) and advising (2%). 📉 This trend spells trouble for retailers as customer expectations evolve towards more immersive and personalised experiences. What can retailers do to coach and develop more customer-centric behaviours? Curious to learn more? Download your copy of the report now: https://buff.ly/4eQUjPo #secretdnaofhighperformingteams #customercentricbehaviours #retailbehaviours #highperformancebehaviours #behaviourchange

Our high-performance study revealed that top teams cycle through four types of performance to ensure long-term success and sustained energy. In a recent blog series, we explored the four performance types, explaining more their benefits and potential challenges. Find out more here:https://buff.ly/4cilCzX Download the report here: https://buff.ly/4bO4WjY #fourtypesofperformance #secretdnaofhighperformingteams #highperformingteams #managerbehaviours #behaviourchange

The 'Key Moments' of High-Performing Teams Great management shines through in ‘key moments’ that define high-performance. We've identified six types: operational, team, self-mastery, high demand, growth, and customer moments. Our research revealed that high-performing teams consistently deliver exceptional results through structured routines and habits. Imagine a store manager setting a daily agenda to communicate crucial information, support, and motivate the team. These moments, when done right, create discipline, focus, and set the cultural tone, establishing a regular rhythm for success. How well are your managers driving high-performance key moments today? Find out more: https://buff.ly/4bO4WjY #keymoments #highperformingteams #managerbehaviours #actionsandbehaviours #thesecretdnaofhighperformingteams #highperformance

A recent Axonify survey revealed that nearly half (47%) of hospitality frontline managers are facing burnout due to the pressures of their roles. The impact is widespread, with 68% of managers reporting that their teams are also experiencing burnout, and 64% having seen employees leave as a result. The survey also highlighted the need for better training, with over a third (38%) of managers feeling unprepared for various work situations due to inadequate training, and 19% noting that current programmes fail to keep employees engaged and motivated. Investing in managers and their teams has never been more critical. At KultraLab, we partner with organisations to identify, activate, and scale the key behaviours that drive motivated, engaged, high-performing teams and managers. Learn more: buff.ly/4anNxNR #leadership #burnout #training #employeeengagement #wellbeing #hospitality #leadership #burnout #employeeengagement #wellbeing #hospitality

How can retailers future-proof their managers and stores? Our research highlights three key strategies: 1️⃣ Invest in your managers: Supporting and developing managers drives productivity and team success. 2️⃣ Adapt to evolving consumers: Deliver innovative, authentic experiences to meet changing customer needs. 3️⃣ Foster curiosity and growth: Encourage a culture that promotes innovation and new ideas. How are you preparing for the future? At KultraLab, we help organisations build high-performance teams ready for tomorrow. Learn more: buff.ly/4anNxNR. #futureproofretail #managers #managerinvestment #highperformingteams #managerperformance #AIcoaching