Your most engaged customers aren’t just using your product. They’re pushing it to its limits. At BambooHR, Rachel Godfrey discovered that customers submitting the most support tickets weren’t struggling—they were innovating. "They’re trying to figure out, ‘How can I do all these complicated use cases with your product?’ Those support tickets become a perfect opportunity to say, ‘Hey, you can if you add this functionality. Let me connect you with the right person to make it happen.’” Support tickets = hidden revenue opportunities. Are you tapping into them? #RevOps #CustomerSuccess #GTM
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RevOps is the backbone of sustainable growth. It’s all about optimizing processes across sales, marketing, and customer success to work more efficiently. When done right, it removes friction and lets teams focus on high-impact activities. Less time spent on busy work means more time driving results. #revops #revenueoperations #gtm #efficiency
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#CIO Playbook for #Lowcode-#Nocode as Spending Rises : -Identify the use cases across Organization/Startups -Training material and Community -Integration capabilities -Check Scalability and Security -No Vendor Lock-in -Review Licensing structure -Review Value Themes /ROI Templates -Review Customer Success adoption approach -Understanding Partner Ecosystem -Support structure and governance model -Product/AI roadmap Let me know what you think 💬 If there are any topics that you would like to understand further, also let me know :) And of course a big thank you to all #Outsystemspartners #outsystemsdevlopers #Outsystemscommunity 🙌🏻
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RevOps should be renamed into P&LOps That's right. We just cut cumulative €47,000 in monthly costs for our clients by doing literally nothing with their revenue growth. Wait... what? 🤔 While everyone is talking about revenue, we've been quietly trimming the fat from our clients' software fees. Yeah, of course: - RevOps != Tooling - Firing non-performing rep saves much more BUT (redundant) tooling slowly kills your profits. Having the helicopter view gives us confidence to navigate through an endless list of subscriptions and eliminate the redundancies. Getting clients lean without touching their GTM strategy and productivity. €0 new revenue generated. €47k profit unlocked. Without a single new customer. Without a single new product. Just pure RevOps intelligence doing its thing. Or should I now call us PLOps? Revenue Wizards #RevOps #PLops 🤨
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A major industry player with a multi-continent footprint needed to streamline processes for further international expansion. Many manufacturers face similar challenges when scaling globally. Could this be you? What if you could achieve the same results? Read our customer success story to know how: https://bit.ly/3xgzoo5 #successstory #casestudy #DevOps #salesfocre #netsmartz #development #businessgrowth
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In April 2024, we enlisted Wakefield Research, a third-party firm, to conduct a survey of 250 LaunchDarkly customers. The data shows that LaunchDarkly is helping companies increase their revenue by enabling faster, more innovative software releases and personalized user experiences: 🚀 11% of customers reported a revenue increase of over 50% 🚀 41% saw an increase between 10% to 49% 🚀 33% experienced an increase of up to 10% By empowering teams to measure, optimize, and safely release their software, LaunchDarkly is not just accelerating innovation—it's fueling business growth. Discover how LaunchDarkly can help your team achieve these results: https://lnkd.in/gDm7Qv9q #FeatureManagement #DevOps
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Another week with meaningful conversations that confirmed #RevOps as it stands today works for direct businesses and not for organizations that #CoSell , #ReSell, #CrossSell and work with and through channel and partners. The sad truth 😥 it only ends up serving as #BookingOps Thanks 🌏 Linkon Axon of Arys for sharing your perspective having been in the trenches and building programs over the years. He said out loud during that conversation what partner teams and organizations instinctively know but are often are afraid of acknowledging - 1 out of every 5 partnerships deliver revenue and/or value. 😱 . While enablement, onboarding , collaborating is critical , very often #PartnerRevOps and automation of post transaction aspects of revenue sharing, partner commissions, SPIFS, rebates is the reason for failure. Its a problem that cannot and should not be addressed with excel spreadsheets, humans swivel chairing between applications or customizing applications
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Happy #MeetTheMinds Monday! Today we will be covering how #DuploCloud aligns with customer expectations. 🧠 🗓️ Our order of operations varies based on the customer's business goals. This ensures efficiency and success in their #cloudmigration. Relying on trust and transparency helps us comply with customer expectations from business to business. 🤝 #DevOps
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Revenue Operations (RevOps) isn't a common objective in contract manufacturing yet, but adopting this approach could provide the strategic edge you're seeking. 🚀 Imagine if every team focused on one goal—increasing revenue. Would all efforts align? Or would conflicting objectives arise? RevOps was created to align all departments towards sustainable revenue growth. It emerged in the SaaS sector to streamline processes and avoid siloed efforts. RevOps formalizes processes, ensuring sales, marketing, and operations work together seamlessly. It drives data-informed decisions and improves customer experience. 🌟 Studies show RevOps delivers significant productivity gains and higher ROI. For contract manufacturers, it can transform fragmented systems into cohesive units, boosting efficiency and reducing internal conflicts. Ready to explore RevOps? Discover the benefits and get started today. ⤵️ #RevOps #RevenueOperations #Manufacturing #BusinessGrowth #Efficiency https://hubs.ly/Q02H5RP70
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100% this. Customer acquisition is almost by definition more expensive than selling to existing customers. My favorite anecdote in this space: Several years ago, my furnace died. It was 2013 (remember "polar vortex,") it was January, and it was 4 degrees outside. Service guy shows up, root causes the problem, and tells me it's a $300 repair on a 30 year old furnace (which has an estimated productive life of 25 years). He then tells me he can have a new furnace financed and installed tomorrow for a little bit over 3x what the repair would cost. Not just sold, easiest sale ever. Customer service/success. IS sales. #RevOps #CustomerOps
Global Director of Customer Success @HubSpot | Host @This is Growth Podcast | Building and Scaling Customer Success Teams to $3B+ and sharing what I learn in the process.
Sometimes RevOps folks forget all about Customer Success... 😢 Marketing and Sales get all the love. And CS is left to fend for themselves, building makeshift workspaces, processes, reports, targets, incentives etc. But it’s called REVENUE Operations. And where is most of the revenue? Existing Customers. ✅ if they leave, it creates a massive hole ✅ if they are successful, they compound ✅ if they buy more, growth accelerates Customer Success is an equally important piece of the RevOps puzzle. And a tough nut to crack too. We need to interface with multiple teams, systems, datasources etc. The good news? I will be at the RevOps Co-op RevOps Af Conference in San Diego on the 28-30th of May speaking about how RevOps can help accelerate Customer Success. If you are in the west coast, come watch, engage, learn and share. [link in comments] I can’t wait to meet everyone there 🥰 Massive shout to Matthew Volm for putting CS in the centre stage for this conference ❤️ #customersuccess #revops #csm #customerexperience #retentionstrategies
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Join Ben McCarthy, Ben Miller and I next week as we discuss more about build vs buy in the world of RevOps. I'll dive into the business systems side (a crucial pillar of RevOps) to discuss the big topic of build vs buy. We'll talk about pros and cons of each, discuss the tech culture within organizations, and open the door with ideas to how to jump from one side to the other when the company's tech culture may be stuck too far on one side. Interested? The link to register is below 🙂 And if you have any questions you want to make sure are covered, comment here or DM me directly and I can try to make sure to get that covered in the presentation!! PS: There will be an intro slide to clarify that RevOps is not SalesOps. #salesforce #revops #trailblazercommunity #salesforceohana
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