Levee’s Post

How will generative AI transform the hotel industry? Nazpari Aydin, co-founder of the Destination AI Summit, explores how startups, like Legends Hotel Supplies (Pvt.) Ltd. and Lilo, and revenue management companies, like IDeaS Revenue Solutions, are seizing on three major AI-driven opportunities. #HOTELS #hotelnews #hospitality #hospitalityindustry #hotelindustry #AI #innovation

From Challenge to Innovation: Revolutionizing the Guest Experience Hello LinkedIn, I'm Alejandro, and today I want to share a story that's very close to my heart—how over a decade of experience in hospitality led me to a breakthrough in hotel management. Several years ago, while managing daily operations at a bustling hotel, I noticed a recurring pattern: our front desk was overwhelmed, guest feedback was slipping through the cracks, and potential revenue streams were untapped. The challenge was clear, but the solution? Not so much. That's when the idea of an AI-driven tool came to me—a system that could handle routine inquiries, escalate issues intelligently, and even integrate local business advertisements, turning every interaction into an opportunity. 🚀 Introducing our latest innovation -an app designed not just to alleviate the workload on front desk staff but to enhance guest interactions and open new revenue channels through strategic partnerships with local businesses. This journey from identifying a gap to creating a solution has been incredible. The result? A more streamlined operation, happier guests, and a healthier bottom line. If you're curious to see how this solution can transform your hotel, check out a demo at [https://lnkd.in/eYk9jQjr) or contact me to discuss how we can tailor this tool to meet your unique needs. Together, let's redefine the guest experience. Warm regards, Alejandro

The use of AI has presented exciting opportunities for hotels to revolutionize their services in an ever evolving hospitality world  #realestate #realestateinvesting #entrepreneur #business #businessgrowth #businessdevelopment #capitalinvesting #hospitality #hospitalitydevelopment #AI

This post indicates the importance of human connection and how #AI - properly validated, developed and used - can help enable more of that human connection, and ultimately, better more personalised service. The challenge, to which Diana Wu David alludes, is that tech is not widely used to augment the guest experience in hospitality. Hospitality is frequently referred to as a "laggard" industry when it comes to tech adoption, which - as a people industry - seems pretty crazy given how tech permeates every aspect of our lives. THE DISCONNECTION & OPPORTUNITY In an exchange of ideas with Diana, she used a simple example of the problem and opportunity: "Five years ago, I remember talking about how the kind of personalization that runs in the background of a company like Amazon could be a game changer for hospitality. For example, years ago my team at Financial Times sold content to hotels and airlines. I stayed at our clients across the world and only once at Conrad Hotel in Tokyo did a check in clerk say, “well, I imagine you will want the FT. Any other papers?” They had multiple options but made the bridge between their offerings and what might matter to me." SMALL THINGS MAKE A DIFFERENCE TO CUSTOMERS This is a perfect example of how small - and seemingly - simple touches can make a difference. Hotels are sat on a literal treasure trove of data, but it's often spread across multiple archaic systems. There is a general lack of understanding around what data is useful and what is 'garbage', but - either way - it's rarely used. HOW TO SUCCEED The hospitality companies that will succeed and level-up in this area will be those who take a holistic approach to validating their modern business challenges, and how this informs a complete redesign of their legacy systems architecture. Such a process will create a new & comprehensive data strategy that ties in perfectly with what they've validated and what product solutions needs to be adopted and/or developed to deliver best-in-class 21st century customer service in the sector. #hospitality #innovation #customerservice #data https://lnkd.in/eqZfrjqe

The hotel industry's digital transformation is accelerating. As AI matures, its roles in managing every facet of a hotel will rapidly expand. Hotel managers should understand both the tremendous near-term potential and long-term implications of deploying Artificial Intelligence. With the right strategy and technology partners, hotels can thrive at the forefront of AI innovation. #hoteltechnology #artificialintelligence #tech

AI adoption is skyrocketing among short-term rental property managers and owners. It's reshaping their guest experiences and marketing strategies. Keep reading to learn more about this exciting trend. #hospitality #AI #hoteltech #vacationrentals

AI and tech advancements promise enhanced customer service and higher margins, but their ripple effects could reshape hotel operations at scale. More specifically, the tech will likely catalyze industry consolidation, favoring more prominent brands with resources for AI investments. Expect a shift in relationships between brands, management companies, and owners as data-driven strategies become paramount in hospitality. Intelligent hoteliers must focus on amenity differentiation and targeted tech investments to stay competitive in this evolving market. #HospitalityIndustry #AI #IndustryTrends

Greg Friedman is right, it's time the hospitality industry invests wisely to explore how machine learning and artificial intelligence can improve both the guest experience and the hotel back office. Hotel Investor Apps is all about the back office, and we are investing in Research and Development to leverage AI not only for hospitality accounting and business intelligence, but in other ways as well. Get a demo of HIA and ask about our latest developments to learn more!

Yesterday, I attended the AI + Tourism/Hospitality Tech Networking Conference at Fishburners. The event highlighted how AI is driving significant changes in the hospitality sector, traditionally known for lagging in technological adoption.   Speakers emphasized the current wave of AI-driven innovations led by dynamic Australian ventures in the sector. These innovations are transforming the industry, enabling hospitality businesses to drive more revenue and optimise their costs, so they can focus on what they do best, customer experience.   AI, when done well, shouldn't take the human out of the equation but should boost it. A compelling example discussed was the use of table QR code menu ordering system launched during the COVID era, which, while necessary, often resulted in a less personal customer experience. This shows the importance of integrating AI in ways that complement human interaction rather than replace it.   Looking ahead, we can expect improvements in staff and financial management, customer experience, and the hyper-personalization of services. There's much to be excited about.   However, challenges remain, including financial constraints faced by Australian hospitality venues and the industry's fragmentation, placing the responsibility of innovation on larger players.   Thanks to Leo Plaza for organising and for the very interesting debate and point of views shared by : Ross Dawson: Top AI voice and founder of Bondi Innovations. A great meet this week! Clinton Lui : Actively scaling the AI Build Club community in Australia, with a powerful story of his family restaurant business Anurupa(Anu) Sharma: Ex-Intel AI & ML innovation team and founder of Silicon Valley Cofounder Venture Studio. Eitan Bienstock: Managing director at Sigma Ventures. Jeffrey Williams : founder of Barcats who is disrupting hospitality staff recruitment and staff training across AU, NZ and now the UK. And the moderation by Brinley Meagher   It was followed by some great pitches by entrepreneurs Cookventory helpicams.com TapOnn™ Young Entrepreneurs Hub #AI #HospitalityTech #TourismTech #Innovation #CustomerExperience #Technology #FutureOfHospitality #AIinHospitality #Networking #TechConference #AustralianTech #DigitalTransformation

Wetime.ai's Custom-Built AI: Revolutionizing the Hotel In-Room Experience In the competitive landscape of hospitality, Wetime.ai is setting a new standard for personalized guest experiences by leveraging its custom-built AI technology. Unlike the widely adopted large language models (LLMs), which are generally designed for broad applications, Wetime.ai's AI is specifically engineered to meet the unique needs of the hospitality industry. This AI powers a personalized in-room TV guide, transforming the way guests interact with their hotel environment and enhancing their overall travel experience. Tailored Entertainment at Your Fingertips: Wetime.ai’s AI bypasses the limitations of traditional in-room entertainment by analyzing a range of guest data, including previous stays, preferences indicated during booking, and even real-time interactions within the hotel environment. By doing so, it curates a selection of TV shows, movies, and other content that aligns closely with the tastes and preferences of each guest. Whether a guest prefers action-packed movies, nature documentaries, or the latest in news and sports, Wetime.ai’s AI ensures that the content available on the in-room TV is both relevant and engaging. Enhancing Guest Satisfaction Through Personalization: The core value of Wetime.ai's AI-powered in-room TV guide is its ability to significantly enhance guest satisfaction. Personalization has become a key driver of customer loyalty in the hospitality industry, and Wetime.ai’s AI is designed with this in mind. By offering a bespoke entertainment experience, the AI contributes to creating a memorable and enjoyable stay, which is likely to result in positive reviews, repeat bookings, and word-of-mouth referrals. Looking Ahead: The Future of Hospitality with Wetime.ai Wetime.ai's custom-built AI represents a significant leap forward in how hotels can use technology to enhance the guest experience. By moving beyond generic, one-size-fits-all solutions, and instead delivering highly personalized content and services, this innovation is setting a new benchmark in the industry. As AI technology continues to evolve, the possibilities for further enhancing the guest experience are limitless. Wetime.ai is at the forefront of this revolution, offering a glimpse into the future of hospitality where every aspect of a guest’s stay is tailored to their individual preferences and needs. https://lnkd.in/gqPCMn6B https://lnkd.in/gvZZZARt #WetimeAI #HotelTech