Levis Pinto’s Post

🤬 Very Disappointed with Samsung! 🤬 I bought the Neo G9 Gaming Monitor from Samsung's official website for a huge amount of ₹2,08,050 (IMIE: 0QQUHNTX700038). But just 2-3 days after delivery (23rd Nov 2024), the monitor started showing black spots on the screen. How can a product this expensive have such poor quality? This is completely unacceptable! To make things worse, when I contacted Samsung Customer Care and shared all the details (Case ID: 4405174664), I got no proper solution. They didn’t offer any real help, and there’s no replacement option on the Samsung website. Is this how you treat customers who trust your brand? 😡 I have been a Samsung customer for years, but this experience has broken my trust completely. I don’t even want a replacement now. I DEMAND A FULL REFUND. I will never buy or recommend a Samsung product again after this terrible experience. Samsung Electronics Samsung Display Samsung LED Samsung India Samsung Customer Service Samsung Semiconductor Vipin Agrawal – Please solve this immediately. Ignoring such issues will only make you lose your customers. #Samsung #NeoG9 #DefectiveProduct #RefundNow #DisappointedCustomer #PoorService

The new age of tech shopping : Watch how Flipkart Minutes is promoting its 10-minute delivery feature for Samsung Galaxy S24 FE and Samsung Galaxy Tab S10 Ultra with this short and engaging ad. Samsung Electronics #FlipkartMinutes #GalaxyAI #Samsung #MarketingMind #Collab

I will not buy Samsung Mobile in future because...... Dear Samsung Electronics, Samsung India, and Samsung Research As a loyal Samsung user, I was excited to receive the latest 𝘂𝗽𝗱𝗮𝘁𝗲 for my 𝗦𝗮𝗺𝘀𝘂𝗻𝗴 𝗚𝗮𝗹𝗮𝘅𝘆 𝗔𝟱𝟯 𝟱𝗚 last Sunday. However, my excitement quickly turned to frustration when a green line appeared on my display post-update. To add to my frustration, Samsung is asking me to pay for a display replacement just because my phone is out of warranty. It's not just me—this issue has been prevalent in your S series, and now it seems to be affecting the A series as well. While you've acknowledged and addressed the problem for S series users, it's disappointing to see that A series users are left to bear the cost of a fault clearly caused by your update. As a company renowned for #innovation and #customer #satisfaction, I urge Samsung to take #responsibility for this issue and provide a free display replacement for all affected A series users. We trusted your brand, and it's time for you to stand by us. To all my #connections, if you've faced a similar issue, please share your experiences. Let's ensure our voices are heard! #Samsung #CustomerSupport #TechUpdate #SamsungA53 #TechFrustration #CustomerRights #SamsungIndia Consumer Court - India Rajeev Chandrasekhar Ashwini Vaishnaw Ministry of Electronics and Information Technology  

Dear Samsung Electronics Samsung India Samsung Mobile Disappointed with the Performance of Samsung Galaxy A15 I am writing to express my disappointment with the performance of my Samsung Galaxy A15 (8/256GB) which my elder brother purchased on July 1st, 2024, from Reliance Retail Ltd IE 256 Nehru Nagar Ambedkar Road Ghaziabad, Uttar Pradesh India. Over the past few weeks, he has encountered several issues with the device that are causing significant inconvenience. These include: Display Issues: The screen frequently flickers and occasionally becomes unresponsive. Overheating: The phone tends to heat up excessively even during normal usage, such as browsing the internet or using social media apps. Hanging/Freezing: The device often hangs or freezes, requiring me to restart it multiple times a day. I have tried several troubleshooting steps, including restarting the phone, performing a factory reset, and ensuring that the software is up to date. Despite these efforts, the issues persist. he is reaching out to Samsung to request assistance in resolving these issues promptly. I kindly ask that Samsung Electronics take appropriate measures to ensure my device functions correctly. As a loyal Samsung customer who has used multiple Samsung phones in the past (M10, M12) without any major issues, he has disappointed with the current experience. I look forward to your prompt response and resolution of these issues. Samsung India Samsung Mobile #Samsung #GalaxyA15 #ConsumerRights #samsungIndia #Samsungandroidphones #coustomerdissatisfaction

Exciting Project Update! We're thrilled to share that we've successfully fulfilled an order of 1100+ Samsung Galaxy A15 5G devices across India! This project was a logistical marvel, involving: - 800+ Individual address confirmation for precise delivery - Secure OTP-based dispatches - Personalized delivery confirmation recorded calls Our temporary office was abuzz with activity, with Samsung devices filling up the space (a sneak peek into our busy operations) And, we're excited to share that we're moving into our brand-new office soon! As authorized Samsung partners, we offer competitive quotes on Samsung products. Reach out to us for inquiries! Ila Marketing Company #Samsung #GalaxyA15 #5G #Logistics #Partnership #NewOffice #BusinessUpdate"

https://lnkd.in/gK74TYma Is This the Samsung India Standard? A Customer's Disappointment with Service and Product Quality In what has been a deeply frustrating experience, a customer of Samsung India has voiced their disappointment over the substandard service and questionable product quality they have received. After purchasing a brand-new Samsung mobile, which came with a complimentary watch, the customer soon discovered that the watch’s battery was far from satisfactory, prompting them to request a replacement. What followed was a series of shocking exchanges that have left the customer questioning Samsung India's commitment to quality and service. The initial watch provided as a replacement was allegedly second-hand, with clear signs of prior use such as dust particles and no protective lamination – a far cry from what one would expect of a new product. When this was brought to Samsung India’s attention, the company astonishingly deemed the condition as acceptable for a “new” product. This raised serious concerns about the standards Samsung India upholds. Compounding the issue, the mobile phone itself exhibited poor battery life, failing to last even half a day – an unacceptable flaw in today’s competitive smartphone market. Despite repeated requests for a proper replacement, the customer claims that Samsung India has continued to return second-hand watches, each time worsening the situation. To make matters worse, the customer’s original watch has yet to be returned, leading to increased frustration and distrust. Consumer's Appeal: The customer’s experience is a clear message to potential buyers: Be prepared to receive second-hand items at the price of a new product. Such a lack of quality control and customer service is disappointing from a brand like Samsung, which positions itself as a leader in the tech industry. As Samsung aims to compete with global giants like Apple, maintaining product quality and delivering exceptional customer service should be paramount. Unfortunately, in this case, Samsung India seems to have fallen far short of these expectations. The customer concludes their ordeal with a stern warning to others: “Never buy a Samsung product.” They argue that this experience highlights a need for change within Samsung India’s operations, emphasizing that customers deserve better. #CustomerExperience #SamsungIndia #ConsumerRights #QualityStandards #CustomerService Samsung Electronics Samsung Electronics America Samsung India samsungmobile Samsung LED samsungmobile Samsung Ads Europe Samsung Semiconductor Samsung Electronics Air Conditioning Southeast Asia & Oceania Samsung Electronics Southeast Asia & Oceania Gautam Sehgal, CA Shubham Minocha Richa Dewan Malik #JongBumPark #SOONCHOI #SANGWONLEE #CHANGHUNCHOI #JONGBUMPARK #GAUTAMSEHGAL THANKS sarhindtimes.com

Is This the Samsung India Standard? I’m deeply disappointed with the level of service and professionalism displayed by Samsung India. I recently purchased a brand new Samsung mobile, and with it, I received a watch. The watch’s battery was pathetic, so I requested a replacement. Since then, they have been trying to give me a second-hand watch instead of a proper replacement. The watch I received initially was clearly second-hand – dust particles and no lamination, which Samsung India claims is acceptable for a "new" piece. The mobile's battery is third-class; it doesn’t even last for half the day! To make matters worse, Samsung India has already vanished with my original watch, and every time they return a so-called replacement, it's another second-hand piece. If you want to buy Samsung products, get ready to receive second-hand items at the cost of a new product. It’s clear that Samsung India does not know what customer service is, nor do they understand what product standards should be. As a customer, I expect a level of quality and service that matches the brand’s reputation, especially when Samsung aims to compete with industry giants like Apple. Unfortunately, this experience has fallen far short of those expectations. My appeal: Never buy a Samsung product. Is this really the standard Samsung India holds itself to? It’s time for a change – customers deserve better. #CustomerExperience #SamsungIndia #ConsumerRights #QualityStandards #CustomerService Gautam Sehgal, CA Shubham Minocha RANJIT KUMAR Richa Dewan Malik Sah Gaurav Krishna Amit Bansal Vivek Joshua Aditi Thakur saurabh thakur Sourabh Mittal Samsung Electronics Samsung Electronics America Samsung India samsungmobile Samsung LED samsungmobile Samsung Ads Europe Samsung Semiconductor Samsung Electronics Southeast Asia & Oceania #JongBumPark #SOONCHOI #SANGWONLEE #CHANGHUNCHOI #JONGBUMPARK #GAUTAMSEHGAL

Definitely don’t buy Samsung TV’s both I had failed after 4 years and the part required was no longer manufactured by SAMSUNG. The first Tv was covered under my paid for extended warranty $(600) and when I was provided the second one (which was a slightly damaged one and never went to a retail outlet) I was advised by accepting this one a new warranty for the same term would be extended. In good faith I did this and made notes of whom I spoke to and when. Subsequently the 2nd Tv only lasted 4 years and failed with again the part required not available by Samsung and then them saying that the 2nd Tv only has a warranty for 6 months. After 2 months of poor service when following this up and an overseas call centre with language barriers and understanding of the real situation and no responses to my questions asked for clarity , Samsung simply provide appauling service when their product fails or after sales service. A tv should last more than 4 years and parts be available . Shame on you SAMSUNG for taking advantage of consumers. #samsung electronics

Dear Samsung India Aditya Babbar Vipin Agrawal samsungmobile Vikas Kapur Samsung Electronics, I would like to share a troubling experience regarding my Galaxy S22 Ultra. I purchased the device two years ago, and on September 17, I encountered issues with my phone getting stuck in a reboot loop and hanging frequently. On the morning of September 18, I visited the service center, where I was informed that the issue lies with the motherboard. The technician explained that the power supply to the motherboard should be 5 volts, but my device was only receiving 3.8 volts. They recommended replacing the motherboard at a cost of INR 42,000. Given that the resale value of the phone is around INR 40,000, I declined the repair. Upon searching online and within the Samsung community, I found that many users have reported similar motherboard issues with the S22 Ultra, particularly in August and September 2024. I request that you kindly investigate this recurring issue and provide a suitable solution, as I, along with many other loyal Samsung customers, place great trust in your products. For your reference, I am sharing a few links related to these reports: https://lnkd.in/gG53kfqT https://lnkd.in/g5zYE-Np https://lnkd.in/gaTtur-n https://lnkd.in/g-VwVG2k https://lnkd.in/gd8zGJSV I look forward to hearing from you and appreciate your attention to this matter. #samsungindia #samsung #samsungmobile #samsungscam #s22ultradead #s22ultraMotherBoardIssue #noreplacement #s22ultra #deadmotherboard #scamsung #nosupport

Based on what I am reading nowadays things don't look good for #Samsung in India. Allegedly 1. Samsung is losing market share 2. Samsung is losing people 3. Samsung is losing share to Apple in the Super Premium segment 4. Samsung is facing quality issues with their AMOLED screen phones 5. Samsung is losing share in the Folding Phone category. However all of the above aside, one has to appreciate it is the only company to show a profit YoY for the last 10 years. No other mobile company can boast of this record. For some of the others it happens once in 2-3 years and some not even once in the last 10 years. Just to share, Samsung India Electronics Pvt Ltd reported its revenues for 2022-23 at Rs 98,924 crore, a 16 per cent jump since the last financial year. The company further reported a net profit of Rs 3,452 crore during the same fiscal. 🤔 Samsung India