LivePerson Chief Customer Officer Kevin Meeks recently shared updates from the business with our customers. Now, our network here on LinkedIn is invited to check it out to find the inside scoop! Subscribe and stay tuned for updates about our business, customers, and assets to help you accelerate your contact center transformation. #liveperson
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Democratizing AI in Manufacturing | Startup Specialist | GTM Execution | 3X SVP | RevOps, Sales, Sales Leadership | Plant-based |
🌟 Customer-Centric Revenue Growth: The Heartbeat of Modern Sales As SVP/VP Sales, I've spent countless hours strategizing on revenue expansion. However, the most profound insights often come when we step out of our silos and collaborate. In many a previous role, I had a powerful brainstorming sessions with Client Success teams, and a shared vision emerged - the true cornerstone of revenue growth is a customer-centric approach. It's simple: delighted customers don’t just return, they amplify. Here's our evolved understanding: 📒 Deep Listening: It’s not just about hearing customer feedback, it’s about immersing ourselves in it. When we genuinely understand our customers' needs and pain points, we can tailor solutions that resonate. 🎇 Proactive Engagement: Customer satisfaction isn’t a reactive game. By anticipating their future needs and providing solutions before they even recognize them, we position ourselves as invaluable partners, not just vendors. This is especially true with Enterprise Accounts. 🏅 Building Trust: Consistency in delivery and support fosters trust. When customers trust us, they not only stay but also become our most potent advocates. ⛳ Personalization at Scale: With advanced analytics and AI, personalization isn't just possible—it's scalable. Crafting bespoke experiences for every client, big or small, creates unparalleled value. As we stride forward, our beacon is clear: prioritizing customer satisfaction and retention is the key to robust and sustainable revenue growth. To ever-evolving strategies and deeper connections! 🌱🔑 #CustomerFirst #RevenueGrowth #ClientSuccess #SalesStrategy
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🏙🪂⬆ At Referential, the size of our clients range as much as their needs. While the needs often vary, what ties them all together? They are prioritizing the needs and voices of their customers. With that in mind, we're thrilled share the third edition of our Partner Platform Overview series, where we explore Base - Customer Led Growth! 🏙🪂⬆ Let's talk about how to turn a full platform migration, with thousands of advocates and years' worth of data, into a smooth journey with minimal disruption to an existing customer community. #CustomerAdvocacy #DataMigration #SuccessStory
Let's Talk Base Jumping
referentialinc.com
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CIOInsights Announces Latest Edition Focused on Contact Centers We are thrilled to announce the release of the latest edition of CIOInsights, dedicated to the evolving and dynamic field of Contact Centers. This special edition offers a wealth of insights and articles from industry leaders and innovators, providing valuable perspectives for CIOs and IT professionals. Cover Story: Cloudlinx Our cover story features an in-depth look at Cloudlinx, exploring their cutting-edge solutions and how they are revolutionizing the Contact Center landscape. Discover how Cloudlinx is driving efficiency, enhancing customer experience, and setting new benchmarks in the industry. Inside the Edition: NICE: Learn about NICE's innovative approaches to workforce optimization and customer engagement. NovelVox: Dive into Novelvox's customizable solutions that are transforming the way businesses interact with their customers. Observe.AI: Explore how Observe is leveraging data analytics to provide actionable insights and improve Contact Center performance. Talkdesk: Gain insights into Talkdesk's cloud-based contact center solutions and their impact on the future of customer service. This edition is packed with expert articles, case studies, and thought leadership pieces that will provide you with a comprehensive understanding of the latest trends, technologies, and best practices in the Contact Center industry. Read Now - https://lnkd.in/g-iZbUgv Don't miss out on this essential resource for staying ahead in the ever-evolving world of Contact Centers. Grab your copy of CIOInsights today and stay informed, inspired, and connected!
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Chair ✦ NED ✦ Board Advisor ✦ AI Consultant helping organisations excel with AI✦ Leadership and Executive Coach ✦
𝔸𝕀-ℙ𝕠𝕨𝕖𝕣𝕖𝕕 𝔼𝕩𝕡𝕖𝕣𝕥 𝔸𝕕𝕧𝕚𝕤𝕠𝕣: 𝕁𝕖𝕗𝕗𝕣𝕖𝕪 𝔾𝕚𝕥𝕠𝕞𝕖𝕣 Boost your sales effectiveness with insights from Jeffrey Gitomer! 💼 Elevate your sales game with the AI-Powered "Jeffrey Gitomer Expert Advisor" tool. This tool helps you master value-based selling and build lasting customer relationships. By focusing on delivering exceptional customer experiences, you'll enhance your overall sales performance and customer loyalty. 💡 [https://lnkd.in/gsxCVRqu]. 📊 Gain a competitive edge in sales and create lasting value for your customers! 🚀 For free access to this tool until June 22nd, see link in the first comment. Enter your email address and join our email list to unlock a wealth of resources designed to boost your strategy execution and professional development. #leadershipacademyai #aiforwork #salesexpertise #customerloyalty #salesgrowth
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Receiving client testimonials like this means the world to us. We worked with Paris Baker, Lead Customer Success Manager at Xelix, to focus on building the Customer Success process within HubSpot, as well as developing an automated system to be able to report on customer health. Get in touch or book a call today to explore how we can optimise your HubSpot processes 👉 https://lnkd.in/euPfBmvX #hubspot #marketingautomation #customersuccess
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🚀 Elevate Your Business Sales with the Power of Virtual Assistance! 🚀 Looking to supercharge your sales strategy and drive business growth? Our latest blog explores the transformative role of Virtual Assistance in boosting sales, enhancing efficiency, and unlocking new opportunities. 👉 Dive into the details: [https://lnkd.in/gZJA7aJB] Discover how harnessing the capabilities of Virtual Assistance can optimize your operations, improve customer engagement, and fuel your revenue streams. Don't miss this valuable insight into the future of sales success. #VirtualAssistance #SalesBoost #BusinessGrowth #Efficiency #CustomerEngagement
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Dive deep into the power of enhancing customer engagement with our latest piece. Discover actionable strategies and tools SubcontractorHub offers to foster stronger client connections. Engaged customers mean successful projects! Don't miss out on these insights. Read now ➡️ [https://lnkd.in/gxAP8hpV] #NewBlog #CustomerEngagement #SubcontractorHub #BusinessGrowth
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With Salesbuildr's latest release, we're taking your customer engagement to the next level with our new "Thank You Pages" function! This feature is all about enhancing your post-proposal experience and keeping your customers informed, engaged, and on track. Here's what you can achieve: ✅ Custom Redirects: After approving a proposal, lead your customers to tailored thank-you pages. ✅ Clear Next Steps: Layout the follow-up actions, ensuring customers know exactly what comes next. ✅ Integrated Call-to-Action Buttons: Direct them to specific onboarding forms or applications seamlessly. ✅ Improved Customer Experience: By managing expectations with clarity, you build trust and make the buying process smoother. It's more than a thank you; it's the start of the next phase in your relationship with your customers. Join Salesbuildr in redefining the post-sale journey at https://lnkd.in/eriw_4MS! #Salesbuildr #CustomerEngagement #NextLevelService
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Discover the 4️⃣ game-changing insights that will propel your sales and customer support teams to new heights in 2024! 📊 Deep dive into Aircall's latest report, "The Voice of SMBs 2024," and: 🔍 Gain valuable strategies for sustainable growth. 🤖 Harness the potential of AI-driven tools. 🤝 Master the art of personalized connections. 🎓 Invest in coaching for long-term success. Ready to transform your approach? Explore the insights now: https://aircall.la/3HQN1fq #Sales #CustomerSupport #VoiceAI #VoiceOfSMBs
4 Key Insights from The Voice of SMBs
aircall.io
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I cannot emphasise the importance of having a Tech Stack that allows your in-house processes to align with your CRM. HubSpot gives you a single source of truth that will save your team hours of administration, this allows you to resource the data you need efficiently. Dynamics, Salesforce, and HubSpot all have great features but what's not to love about this one.
As HubSpot continues to develop, deepen and strengthen it's CRM Customer Platform, this is providing ProsperoHub's clients with the opportunity to simplify their Tech Stack by migrating more of their core business processes onto the Platform. When more of your team work in the same place with access to all their key data in one place....that's when the magic happens! Check out the Spring Spotlight update. #CRM #RevOps #GrowBetter #AI https://lnkd.in/gNJW-5T2
Spotlight
hubspot.com
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