Tired of fragmented support portals that frustrate customers? SearchUnify's Agentic Support Hub uses GenAI to revolutionize self-service with an Intelligent Front Door framework. Boost case deflection, increase CSAT, and empower your agents! Join us TODAY at Community Refocus: https://lnkd.in/gygxMFQz #SelfService #CX #AI

💸 TOMORROW: Join us for a live demo of real conversations where AI successfully resolves payment requests without transfers to an agent! Key learnings: 🔹 Build effective, natural conversations that fully resolve calls 🔹 Explore Replicant’s core use cases and features 🔹 Integrate with every tool in your contact center tech stack Register today: https://lnkd.in/d6rPiSN9 #ai #cx #contactcenter #customerservice

When it comes to human augmentation the approach to AI cannot be black box. Transparency, trust and control are non-negotiables, especially in highly regulated spaces like Member Enrollment and Member Engagement. Human in the loop business user tooling is key. https://lnkd.in/dERS3HxS Do you agree? If so, we hope to meet you at the XSELL booth #807 this upcoming Monday at #MedicariansVegas #RealtimeCoach #ExpertLanguageModel #XLM #ArtificialIntelligence #AI #CustomerExperience #CX #DeliverResults #SeniorHealth #MemberEnrollment #MemberEngagement #MoreEnrollments #MemberRetention #CompliantAgents #ReduceCTMs #BenefitEducation #MedicariansVegas #Booth807

"Talkdesk is going to a deliver a routing experience that's quick, personalized, and fully automated. No more decision trees." Industry Analyst, Zeus Kerravala shares his impressions on Talkdesk Navigator and why it's time for the "end of the IVR era." Learn more about our latest AI product, Talkdesk Navigator: https://bit.ly/4bCpgFb #TalkdeskAI #AI #CX #CustomerExperience #ContactCenter

Check out our upcoming webinars for July! 🎇 We have a fantastic line-up designed to enhance your contact center strategies. Learn how to adopt generative AI safely, discover how Genesys Workforce Engagement can balance and grow your workforce effectively, and explore ways to humanize the patient experience in a digital world. These sessions are packed with cutting-edge strategies and actionable insights to elevate your CX approach. Register today to secure your spot: https://lnkd.in/gnptpnSm #CX #AI #WEM #ContactCenter #CCaaS #customerexperience #patientexperience

Discover how the rise of generative AI is ushering in transformative business possibilities and bolstering enterprise adoption. Gain insights into how generative AI can automate intricate client scenarios and elevate self-service interaction quality in the contact center. Learn from Amy Payne, VP of Global Customer Partners at Talkdesk and Tom Grosso, Executive Director, Service Desk, at CAI about their journey of truncating post-call documentation time by over 8 minutes utilizing Talkdesk’s AI-powered ecosystem. Be a part of this paradigm shift! Follow the link for more details 👉 https://bit.ly/4aflMI0 #AI #TalkdeskAI #CX #CXToday

Tune in to learn more about how Talkdesk is setting a new standard for CX!

Discover how the rise of generative AI is ushering in transformative business possibilities and bolstering enterprise adoption. Gain insights into how generative AI can automate intricate client scenarios and elevate self-service interaction quality in the contact center. Learn from Amy Payne, VP of Global Customer Partners at Talkdesk and Tom Grosso, Executive Director, Service Desk, at CAI about their journey of truncating post-call documentation time by over 8 minutes utilizing Talkdesk’s AI-powered ecosystem. Be a part of this paradigm shift! Follow the link for more details 👉 https://bit.ly/4aflMI0 #AI #TalkdeskAI #CX #CXToday

Adding SightCall VISION to your current service stack is like taking off a blindfold or switching on the lights in a dark room. We believe it works as a powerful lever to lower costs and boost revenue where it matters most. And we can prove it. https://hubs.ly/Q02mrpKp0 #VisualAssistance #AI #CX #CustomerService #FieldService #Innovation #VISION #ContactCenter #Efficiency #CCaaS #EnterpriseEfficiency #ServiceSolutions

Not all enterprise contact center solutions are created equal. SightCall VISION gives your customers and agents a clear view of everything to help solve problems faster the first time! Get the rest of the story in 2 minutes: https://hubs.la/Q02jGJrn0 #BetterFCR #LowerAHT #VisualAssistance #AI #CX #CustomerService #FieldService #Innovation #VISION #ContactCenter #Efficiency #CCaaS #EnterpriseEfficiency #ServiceSolutions