Talkdesk

Talkdesk is taking over the Nasdaq Tower in New York to celebrate our 13th anniversary AND day 84 of our 100-day AI journey! This is such a momentous day for Team Talkdesk as all of New York gets to see our purple flag fly! We're so thankful for our customers, our employees, our leaders, our friends, and our partners, all of which were key in propelling us to 13 years of success! Cheers to the next 13; we can't wait to see what we accomplish next! Check out the post from our CEO, Tiago Paiva, celebrating our 13th birthday linked below: https://lnkd.in/gK3y-bSm #Talkdesk #Birthday #Anniversary #Nasdaq #CCaaS #100DaysOfAI #CX #AI #Celebration

Credit where credit is due, shoutout to our Senior Director of ML and AI Engineering, Carlos Lebre Ribeiro, for headlining a speech at the World Management Agility Forum! He highlighted how at Talkdesk, we relentlessley focus on customer value, even if it means rethinking our strategies and continually refining our product. What an awesome moment on stage for Team Talkdesk; we couldn't be more proud of our employees for stepping out of their comfort zone, spreading the world about our brand, and representing the best AI, CX, and contact center software avaliable! Want to learn more about what we're working on at Talkdesk? Click below: https://lnkd.in/gARfqWt2 #Talkdesk #Headline #Keynote #Speaker #Session #AI #CX #CICD #Value #Strategy #CCaaS #Software

Today is the day folks, our Retail Customer Experience Webinar will be live in 2 hours at 10am PST! Join us to: 📈 Discover the latest retail trends 🛍 Learn strategies to elevate customer experiences 🏬 Explore what’s next for the storefronts of the future Register last minute by clicking the link below: https://lnkd.in/gcPU7VKZ #Talkdesk #Retail #FrostAndSullivan #eCommerce #Learning #CCaaS #ContactCenter

🏆 Talkdesk has won the first-ever TrustRadius Buyers Choice Award thanks to our dedication to improving CX and support for enterprise customers around the world! 🙌 With that, we want to thank our customers for trusting us to power your customer experiences each and every day. 🥂 Cheers to our employees, leaders, customers, and partners as we continue on this epic journey of innovation, excellence, and operational efficiency togehter! 👀 To learn more about why we have won this prestegious award, check out the press release linked below: https://lnkd.in/gHtMC82D #TrustRadius #BuyersChoiceAward #ThankYou #CustomerExperience #Talkdesk #CCaaS #Award #Winner #Software #SaaS #CX #AI

Did you know Talkdesk is partnered with Verint to bring AI-powered contact center software to agents and customers around the globe? With our extensible AI offerings integrated with Verint Workforce Management, enterprises can future-proof their operations and adapt to evolving customer demands without overhauling infrastructure. Learn more by checking out the blog below: https://lnkd.in/gVE82Mui #Partner #Verint #Talkdesk #WorkforceManagement #CCaaS #ContactCenter #Software #SaaS

Did you miss out on any of our October releases, updates, or launches? We're covering them all as we explore our latest advanced AI-powered tools for next-gen automation and hyper-personalized customer experiences in a webinar tomorrow! You’ll learn how you can: 💪 Empower your agents with real-time multilingual translation and serve customers in their preferred language. 🙌 Effortlessly design personalized customer call flows, while ensuring responsible AI with built-in safeguards for ethical interactions that adapt as your business grows. 👍 Enhance your AI toolkit with ready-to-use templates for virtual agents, smart scripts for your team, and intent models that provide valuable insights. 👊 Seamlessly integrate AI-powered features into your third-party cloud platforms for easy customization and scalability. 👇 Register by clicking the link below: https://lnkd.in/gd4AZSg3 #October #Webinar #Launch #Release #Update #Talkdesk #CX #AI #CCaaS #Software #Learning

2024 has been an incredible year for Talkdesk, so join us as we reminisce on some of the amazing awards we have won! Our awards show the breadth of our accomplishments, including recognition for AI, SaaS, Retail, Finance, CX, and more from prestigious institutions like Forbes and G2, and because of that, we are ecstatic. We are so proud of our employees and leaders, and so thankful to our partners and customers. Without you all, this would never be possible. Stay tuned because the best is yet to come. Want to learn more about what is going on at Talkdesk? Click below: https://lnkd.in/gMqR_Yis #Talkdesk #CCaaS #Awards #Winning #ContactCenter #AI #CX #Thankful

💥 Groundbreaking news from Team Talkdesk! 🌐 We're revolutionizing customer experience with Ascend AI, a next-level agentic AI platform that’s reshaping contact centers across the globe. 💡 Imagine this: a contact center supercharged by intelligent autonomy, where every interaction is faster, more efficient, and precisely tailored to deliver what your customers need exactly when they need it. 🤖 Ascend AI makes it happen. Deploy automation in mere minutes, create seamless experiences effortlessly, and unlock unparalleled accuracy with our cutting-edge AI Agents. 💼 These agents work alongside your team to streamline self-service, maximize efficiency, and uncover ROI potential at every turn. 💬 Ready to elevate your contact center? 👀 Join us as we step into to the future of effortless customer experience. ⬇️ Check out the launch by clicking below and see how Ascend AI is driving the next frontier of CX: https://lnkd.in/g2Mq3GuU #AscendAI #AgenticAI #AI #CX #Talkdesk #CCaaS #Launch #Release #Agents #VirtualAgents #ContactCenter #Software #SaaS

Talkdesk is on a mission, and together, we're ridding the retail world of bad CX! Thankfully, Talkdesk Retail Experience Cloud is purpose-built for the industry, leveraging AI to address retail-specific use cases such as order management, product discovery, personalization, loyalty, and more. Join us for a webinar with Nancy Jamison of Frost & Sullivan and our very own Edward (Ed) Durbin + Michael Klein as we dive into what retailers need to consider to elevate their customer experience and stay ahead of the competition. You won’t want to miss hearing from these industry experts, so save yourself a seat by clicking below: https://lnkd.in/gwsAV8aM #Retail #Webinar #Learning #CX #AI #ArtificialIntelligence #FrostAndSullivan #eCommerce #Talkdesk #CCaaS

We can't wait to attend GTACC 2024 in Canada as a gold sponsor! Swing by our booth, learn about the intricacies of CX and EX, grab some swag, check out our panel session, and dive into our newest release, Talkdesk Ascend AI! This event will be awesome, and you won't want to miss out on all of the fun. Learn more and register now by clicking the link below: https://lnkd.in/gYrPEXF6 #GTACC #Canada #Event #Talkdesk #Conference #CX #AI #EX #SaaS #Software