Huge thanks to Zendesk for inviting us to Relate! It's been amazing connecting with fellow innovators, customers, and companies all passionate about shaping the future of Customer Experience (CX). Innovation becomes a clear trend: Retail leaders are increasingly prioritizing the entire customer journey. The rise of new technologies is fueling this shift, and we're thrilled to be at the forefront! LiveX AI is proud to be a CX innovation leader. We leverage cutting-edge Generative AI to create transformative CX experiences. Intrigued? Discover how our Multimodal Generative AI Agent can revolutionize your customer interactions. Visit https://livex.ai/ to learn more! #genai #llm #multimodal #customerexperience #CX #GenerativeAI #CustomerJourney
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🌟 Unlocking the Future of Customer Experience 🌟 🚀 Did you know? Zendesk's latest report reveals that 70% of consumers now consider AI as a vital component of modern customer service. What's even more intriguing? A staggering 59% of consumers anticipate a complete transformation in their interactions with companies within just two years. 🔄 But here's the twist: 67% of CX leaders are confident that bots can establish deeper emotional connections with customers. 🤖 Moreover, 70% of CX leaders are poised to integrate generative AI across various touchpoints in the next couple of years. 📈 The verdict is in: the era of AI-driven CX innovation is here, promising more personalized, efficient, and emotionally resonant customer experiences than ever before! 💬 #Cloud4Feed #CX #CustomerExperience
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In today’s rapidly evolving landscape, we’re facing a global CX crisis. Marketing and customer service each have vital Sprinklr play, but only by uniting can we overcome these challenges and truly enhance the customer experience. Join Sprinklr at CX Connect New York City on September 12 to redefine #CX and unlock the full potential of AI to create human-centric experiences. #sprinklr #unifiedcxm Register here: https://lnkd.in/ez8hff_8
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Senior Vice President, Operations at VSA Prospecting and Public Safety and Economic Growth
How Is Technology Shaping the Future of Customer Experience? One of the biggest conversations happening in the industry right now is how technology—like AI and automation—is transforming customer experience (CX). From predictive analytics to AI-driven chatbots, it’s clear that the future of CX will involve more automation. But the real challenge is finding the right balance between technology and human interaction. I’d love to hear your thoughts! What do you think will be the biggest impact of AI on customer experience? A) Greater personalization through data-driven insights B) Faster and more efficient customer service C) Reduced need for human agents in basic interactions D) A risk of losing the personal connection with customers Drop your answers in the comments below, and let’s discuss how we can navigate this evolving landscape together! 👇 #VSACustomerExperience #VSACXInnovation #IndustryTrends #AutomationAndHumanTouch
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Navigate through the changing terrain of customer experience trends with insights from professionals worldwide. Grab a copy of our 'Global State of CX 2024' report today and unearth the potential of disruptive tech like generative AI and virtual reality.
Dive into the profound insights of the Global State of CX 2024, exploring major CX trends defined by tech advancements, evolving customer demands, and enterprise digitalization. This comprehensive guide uncovers both the long-standing complexities and emerging opportunities in the customer experience realm. Discover why data and AI have become crucial for CX practitioners and how they're driving CX recognition as a key business driver. Ready to immerse yourself in the future developments of CX? Download the report now: https://bit.ly/4crODtm 🌐 #AI #TalkdeskAI #CX #ContactCenter #CXtrends #BusinessInnovation #AIInnovation
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Navigate through the changing terrain of customer experience trends with insights from professionals worldwide. Grab a copy of our 'Global State of CX 2024' report today and unearth the potential of disruptive tech like generative AI and virtual reality.
Dive into the profound insights of the Global State of CX 2024, exploring major CX trends defined by tech advancements, evolving customer demands, and enterprise digitalization. This comprehensive guide uncovers both the long-standing complexities and emerging opportunities in the customer experience realm. Discover why data and AI have become crucial for CX practitioners and how they're driving CX recognition as a key business driver. Ready to immerse yourself in the future developments of CX? Download the report now: https://bit.ly/4crODtm 🌐 #AI #TalkdeskAI #CX #ContactCenter #CXtrends #BusinessInnovation #AIInnovation
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Generative AI in CX? Yep, it's here. Our CEO Carlos del Corral will show how you can utilize GenAI in Lumoa to improve Customer Experience (CX). What to expect from the webinar? - How to get immediate answers about what customers are saying about your product or service - GenAI summaries, spotting specific topics or customer segments - Dealing with thousands of customer support tickets Interested? Link in the comments, welcome! #CX #GenerativeAI #Lumoa
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Navigate through the changing terrain of customer experience trends with insights from professionals worldwide. Grab a copy of our 'Global State of CX 2024' report today and unearth the potential of disruptive tech like generative AI and virtual reality.
Dive into the profound insights of the Global State of CX 2024, exploring major CX trends defined by tech advancements, evolving customer demands, and enterprise digitalization. This comprehensive guide uncovers both the long-standing complexities and emerging opportunities in the customer experience realm. Discover why data and AI have become crucial for CX practitioners and how they're driving CX recognition as a key business driver. Ready to immerse yourself in the future developments of CX? Download the report now: https://bit.ly/4crODtm 🌐 #AI #TalkdeskAI #CX #ContactCenter #CXtrends #BusinessInnovation #AIInnovation
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🚀 Transforming AI Interactions into Human Connections 🚀 Dive into how reimagining AI-powered customer experiences as human experiences can revolutionize your business. #InnovationRealized #HumanExperience https://lnkd.in/eXmrkDrH
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Dive into the profound insights of the Global State of CX 2024, exploring major CX trends defined by tech advancements, evolving customer demands, and enterprise digitalization. This comprehensive guide uncovers both the long-standing complexities and emerging opportunities in the customer experience realm. Discover why data and AI have become crucial for CX practitioners and how they're driving CX recognition as a key business driver. Ready to immerse yourself in the future developments of CX? Download the report now: https://bit.ly/4crODtm 🌐 #AI #TalkdeskAI #CX #ContactCenter #CXtrends #BusinessInnovation #AIInnovation
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Talkdesk have published their latest CX report, mapping out how customers are navigating through the changing terrain of engagement trends with insights from professionals worldwide. Grab a copy of our 'Global State of CX 2024' report today and unearth the potential of disruptive tech like generative AI and virtual reality. #cxstrategy #ccaas #GenAI #kpi
Dive into the profound insights of the Global State of CX 2024, exploring major CX trends defined by tech advancements, evolving customer demands, and enterprise digitalization. This comprehensive guide uncovers both the long-standing complexities and emerging opportunities in the customer experience realm. Discover why data and AI have become crucial for CX practitioners and how they're driving CX recognition as a key business driver. Ready to immerse yourself in the future developments of CX? Download the report now: https://bit.ly/4crODtm 🌐 #AI #TalkdeskAI #CX #ContactCenter #CXtrends #BusinessInnovation #AIInnovation
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